The delivery was so speedy, ordered one day and delivered the next! It‘s a beautiful little playhouse and our yard smells like cedar seemingly indefinitely. Thank you so much!
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Veja o que dizem as avaliações
Overall, the furniture appears well made - however, very involved assembly (took three adults); the metal match to the screws is a challenge - one absolutely would not match up and go in. Can already... Ver mais
A empresa respondeu
Part of the sofa was broken upon arrival and customer service went above and beyond to ensure a replacement was sent immediately. Thank you for that! The broken glass was not of their doing, but it wa... Ver mais
A empresa respondeu
First off I'd like to say product arrived timely, in great shape, and whole. I purchased this back in February, and due to the weather and work just put it together now. Have patience and it will come... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Aosom specializes in Outdoor Living, Home Decor, Sporting Goods, Health & Beauty and more. Aosom has quality products at awesome prices and free shipping.
Informações de contato
27150 SW Kinsman Road, 97070, Wilsonville, Estados Unidos
- 877-644-9366
- customerservice@aosom.com
- www.aosom.com
4,4
Excelente
2 mil avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I was pleased with the gazebo
I was pleased with the gazebo, but when I started to assemble it, I discovered 5 different parts were missing. I called customer service and they advised me they would ship out the missing parts. The parts were held up in Georgia. I called customer service again and they said they would send out a new set of parts. All this time I had gazebo parts laying all over the place waiting for the parts I need. It took about 5 days before I could assemble the gazebo. The gazebo is up now, and it's beautiful. I'm very pleased.
14 de abril de 2026
Beautiful and Quick!
The delivery was so speedy, ordered one day and delivered the next! It‘s a beautiful little playhouse and our yard smells like cedar seemingly indefinitely. Thank you so much!
15 de abril de 2026
Beautiful planters
Produce is well made and easy to assemble. Already have complements from neighbors
16 de abril de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Total Satisfaction
They had the product I was looking for at a fair price and also provided a couple discount codes and free delivery, which was faster than I expected. I am happy with the recliner I ordered.
7 de março de 2026
Resposta de Aosom USA
We're happy to hear that you found what you were looking for at a fair price and that you were able to take advantage of our discount codes and free delivery. We're so glad you are happy with your recliner!
Satisfied customer
Placed order and, delivery on time, excellent! Found product I needed with reasonable price.
2 de abril de 2026
Resposta de Aosom USA
We appreciate your positive feedback! We're happy to hear that you found the product you needed at a reasonable price and that the delivery was on time.
Website great a very fast delivery
Website great a very fast delivery. Product well made but needs better instructions for assembly
11 de abril de 2026
Resposta de Aosom USA
We're happy you received your order quickly and like the product's quality. We appreciate your feedback regarding the assembly instructions; we'll review them.
The top of the bench has a long crack in it
The top of the bench has a long crack in it, I do not want to return it. I feel like I should get my money returned!
10 de abril de 2026
Resposta de Aosom USA
Hello Cheryl! Thank you for your feedback. We’re sorry to hear about the crack in your bench. We’ve reached out to you directly to help resolve this issue. Please note that all of our products come with a 1-year warranty, and we’ll be happy to assist you in finding the best possible solution.
Resposta de Aosom USA
We're happy to hear that you love the float! We appreciate your kind words about our fast delivery service. Thanks!
Part of the sofa was broken upon…
Part of the sofa was broken upon arrival and customer service went above and beyond to ensure a replacement was sent immediately. Thank you for that! The broken glass was not of their doing, but it was still made right.
25 de março de 2026
Resposta de Aosom USA
We're happy to hear that our customer service team was able to resolve the issue with the sofa and the broken glass to your satisfaction. Thank you for your positive feedback; we appreciate it.
Resposta de Aosom USA
We're happy you love the product and had a quick delivery! Thank you for letting us know about your positive experience.
I sent this to a family member and it…
I sent this to a family member and it was delivered promptly, which was important, because it was for a birthday and was delivered early:)! Thank you very much for your efforts. I will be a repeat customer because of this.
12 de abril de 2026
Resposta de Aosom USA
We're happy to hear that the delivery was prompt and on time for the birthday! Thank you very much for your positive feedback; we appreciate you sharing your experience and look forward to serving you again.
Your follow up ad can not be deleted
Your follow up ad can not be deleted, nor can I "unsubscribe".
Pleased unsubscribe me from all ads.
9 de abril de 2026
Resposta de Aosom USA
Hello Orvis! Thank you for your feedback concerning the advertising subscription. We have unsubscribed you from further emails. Please note, it could take up to 24 hours for the change to take affect. Also, at the bottom of all marketing emails we send there is an "unsubscribe" link where customers can control their subscriptions. Thank you for your patience.
Very happy with product
Very happy with product , price , shipping time . Would purchase from this company again , happy that I found them
11 de abril de 2026
Resposta de Aosom USA
We're very happy to hear that you are satisfied with the product, price, and shipping time! We appreciate your positive feedback and are glad you found us!
The pulley system is very hard to crank…
The pulley system is very hard to crank up.
11 de abril de 2026
Resposta de Aosom USA
Hi, thanks for your feedback! We take feedback such as this very seriously and are here to help. We would like to further discuss this matter with you. For the fastest response you can email our support team at customerservice@aosom.com, or call us at 1-877-644-9366. We are eager to assist our customers and look forward to hearing from you.
Resposta de Aosom USA
We're so happy it arrived quickly and your kid loves it! Thanks for letting us know!
Fast shipping and great price!
11 de abril de 2026
Resposta de Aosom USA
We're happy to hear that you had a great experience with our fast shipping and pricing. Thank you for your positive feedback!
My dog cage didn’t hold my puppy
My dog cage didn’t hold my puppy. He escaped in less than an hour. Only 20 lbs and 2 months old. I’m very dissatisfied.
10 de abril de 2026
Resposta de Aosom USA
Hi, thanks for your feedback! We take feedback such as this very seriously and are here to help. We would like to further discuss this matter with you. For the fastest response you can email our support team at customerservice@aosom.com, or call us at 1-877-644-9366. We are eager to assist our customers and look forward to hearing from you.
Resposta de Aosom USA
We're happy to hear that you received good quality items quickly at a fair price. We appreciate your positive feedback very much!
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