The A Team Appliance Repair Avaliações 

This is a scam. They force their way into your house, and prey on the elderly. Avoid at all costs. My mother ended up being scammed out of 6K, and they didn't actually do any work. Disgraceful.

Stay away for this unprofessional AH. They were fixing my stove since April 2026 and still today is not working and my fridge too (This people is a headache) and because I called today and the labor cover expired (it was for a month - THEY NEVER SAID ANYTHING) I have to pay for the stupid technician $50 in cash or debit (weird) to continue playing this wasting time and money.

If there was an option to press negative S stars I would press, why S and not -999? S standing for Scam. So heres the deal. I'm not gonna reveal my identity as they threat to reveal your information which they received by their fake google doc receipt, so im just gonna say One of my Househould Appliances was broken, their "Technician" (Literally a dad with a fake job scamming thousands) comes with his own broken car, not even a business vehicle. Already a red flag!, Asks us to sign papers before beginning work/done fixing?????? On the papers it says whatever happens is on you, so yeah another red flag. Comes in, Takes a drink from us, still smiling with his 8 year old face, Takes 20 minutes by just pressing buttons, and then says Your appliance will be fixed in 9 hours 💀💀. Ok so by red flags this is another one, When you pay and sign documents before your appliance isn't actually fixed... Your already scammed, its done right there and done. Now we were on phone and too busy to really see the documents and what the f he actually did to "make it work in 9 hours", and so like the donkey he is, he walks out smiling, says see you, hope it works..?? Like we paid you for it TO work, what are you hoping for??? So we wait, and you guessed it. Doesn't work! I eventually myself search up this company and see its a scam, company already being investigated by CBC and CTV news themselfs, and so is the Ontario Police already on it. We were just unlucky to land earlier before their company is being shut. We call for a refund, they say no of course, instead they say we can send somebody with new parts but itll cost extra....??? We threat to sue them, which the scared they are, They Hang up. And we have indeed sued this company, and you should to. I dont see many people knowing how to actually sue, so If you've paid debit, The moneys gone, you cant really save that, And again another red flag, They only accept CASH and DEBIT, Not credit, since it doesn't go to them directly. But cash, If you've paid with Cash, You can head over to the Ontario Consumer Protection and file a report, the more people we get reporting, the faster their company will shutdown. Don't experience what I did, It was the worst brainwash ever.

I would not recommend this company based on my experience.

I contacted them to repair my refrigerator. The technician diagnosed the problem, and I paid for the diagnosis. Unfortunately, I had doubts about the diagnosis, so I called another technician who was not part of this organization. He not only diagnosed but repaired the issue with parts and labor for roughly around $200, while this company issued an estimate for parts alone worth $687.26, plus labor and taxes on top. I ended up spending a significant amount of money, $316.40, for diagnosing without resolving the problem.

I was disappointed by the misdiagnosis and the overall value of the service. I expected an accurate diagnosis before any expensive repairs were recommended. Based on my experience, I cannot recommend this company.

Same as the other review $80 to show quote was $280 Labour and then said the pump was $465 on a Clothes washer. I showed him on line that it was $64.90 on the LG site and told him I would not pay that . I paid the $280 labour and he left his pump in my washer leaking . I called the office and told them that it is criminal to charge 10 times the amount that the OEM charges for the parts. Very unethical!!

We called this company to replace my refrigerator door gasket. They informed me there would be an $80 service/diagnostic fee. Before booking, We specifically asked for an estimate of the gasket replacement cost and was told the technician carried generic parts and that it "shouldn't cost much."

When the technician arrived, I was shocked by the quote: $210 for labour plus $287 for a single-door gasket (including shipping), bringing the total to nearly $500.

Paying almost $500 just to replace a door gasket on a refrigerator that cost around $700 makes no sense. We felt the pricing was completely unreasonable, and We wish they had been transparent about the potential cost before sending a technician.

Based on my experience, We would not recommend this company. Be sure to get a written estimate before booking any service.

Simply nightmare. Very late. Very expensive. Asking half of quoted amounts to pay in advance. Technicians not designated and different person comes. If you want an extrem experience, contact them

Completely unclear about pricing, presenting you with very little diagnostics "done" for an exorbitant cost: charged $280 for less than 30 min of work which didn't involve installing a replacement part. Insisted on debit for payment. Insisted on a restocking fee and shipping and handling fee for a part that they said was ordered but offered no proof of this. I do not trust this company at all. They must pay for excellent search engine optimization so that they show up at the top of Google search results but dig a little deeper and there are many terrible reviews. Sadly for me, I was scammed.

Do not go with this company.

I was told first that $80 my cost unless I get the issue repaired by them in which will be part of the total labor cost. When technical came first, in a few second, he said he needed to check the washer completely and will cost $255 (labor) which he required me to pay right away before starting the actual testing. I thought, it is not bad to check everything even though it was way expensive. Then after 1 minute or so, he told me where the problem is with no complete testing as promised. I questioned him and said, how do you know the problem was related to his quick assessment, then he said from experience (he was not telling the truth about his detailed assessment work). This is where everything started to look fishy service, but I already paid him the labor ($255). Then he said we need to replace two part that cost $298 (which I paid half on the spot before ordering the part), which I knew was very very expensive but I was like I already paid him $255, I may as well get things done.

I was told the following week I should be getting things done. Customer representative called following week and said technical should be coming on Wednesday. The day before in the morning I got confirmation call, however, in the same day Customer representative called in the evening saying technical has something and cannot make it and reschedule it for the week after (two weeks after first diagnosis). At that point I knew that this company is nothing but unprofessional and not trustworthy.

On the day to fix the washer, he came 30 minutes late and he was in rush. When he started to fix the issue, technician said there is no need to replace the second part!! When I asked why, he said there is no need as there is no error code. But I said to him, you tested in your first visit and said both parts need to be replaced and now you are saying one only. Guess what, the part that he replaced was easy to access and replace while the other one was hard and require more time. Funny that he offered me $30 off. BTW, I checked the part that they charged me 10x based on my internet search.

Unfortunately, this is my first time dealing with such unprofessional company like this and if you ever need company to care for your appliance, there are others more professional.

My dishwasher was fixed by this team on May 8 but it started showing E 15 error on May 16. The motor kept running. I called the team but the dishwasher the technician came in May 19 after the motor kept running continuously for 4 days despite me contacting the team repeatedly. I was told that a part was ordered and when the part arrives, the dishwasher would be fixed. On Jun 1 the technician told me he has picked the part and will come to fix it. Since Jun 1 till now it’s been 6 times that the technician has booked appointments and then cancelled every time with excuses of emergence or sickness. Everytime the appointment gets booked I take off from work but the day before I am informed the tech won’t be able to come. There have been times when the technician doesn’t show up and no body informs earlier on if the appointment should be rescheduled. I have paid 1000$ for the parts and service but despite that my dishwasher has. It has not been fixed for 2 months. This is extremely unprofessional attitude from the team. I am going to post this review on every website to make sure nobody uses the dishwasher repair service. The call agents that I speak to have not been getting me in touch with the management despite multiple requests for that. This is the worse company I have come across.

This is an absolute disaster company.They came to repair the dryer 4 times charging for new parts it was a whirlpool dryer almost new.they kept putting in new parts and charged $890.00.Never have i seen such terrible service ,its been one month they came today and said another new parts was installed ,that’s what they were waiting for.They made a very big mistake however because its my children’s home and they were taken advantage of.The money part is not the issue its the terrible nature and total dishonest business practice.I don’t car if i spend $10,000, in legal bills.I am having my legal team put various claims in motion and going to present a case to the crown prosecutors office in their jurisdiction that “ they are committing fraud” shame on them but, they picked the wrong person to attempted this scam on.They need to be shut down….

Avoid these scam artists. I would take to small claims court. $300 on the spot before eye balling and removing 2 screws for $300 and then saying need $1300 of repair which by all accounts, if done correctly would last less than 1 yr! Buy a new fridge and avoid scam.

My dishwasher was and still is leaking badly. My first repair consisted of a water inlet assembly. This repair cost was over $800. It started leaking again shortly after, and I was told it was the sump pump. This repair was over $1500. I should have refused and put the money toward a new dishwasher. But he talked me into the repair. I was told to let the dishwasher sit for two days before running a cycle with the dishwasher empty. I ended up with a small pond on my kitchen floor. After complaining, I was told it would have to go to the higher-ups to decide whether I was eligible for a free repair under their warranty program. I'm not waiting for the higher-ups. I'm going to purchase a new dishwasher. I wish I had read the online reviews before using this company.

Called this company to repair our top load washer, it wasn't draining properly. Technician failed to fix the problem and after he left, the machine would not turn on. Called to get the technician to come back and was told I need to spend an additional $1200. What a rip off. Never use this company!!

Absolutely the worst experience with a home repair company ever. Complete scam, start to finish. Took me for hundreds of dollars without repairing anything. Stay away from this company. Horrible customer service. Just an experience I’ll never forget. Vile people. Vile company.

I also want to sue them - is there a way to do this cost effectively? They charged us insane fees for their service call and then said that we need to replace a part for our oven which would cost $1500. He insisted it was better than getting a new oven which do not work as well. We were idiots and believed him and he said he'd be back in 2-5 business days with the part. However it's been a month and nothing. Management doesn't return calls apparently and the customer service agents do not care at all and are very rude. They said that the part came in last week, scheduled a service technician and the day before said he got 'injured' and had to reschedule for 3 days later. When we asked why a different technician couldn't come, they said that the technician already picked up the part (lie). A day before Friday we get a call saying the part is confirmed as faulty, which doesn't make sense since clearly the first technician would have figured that out. They said that they have 'escalated' a new part to be ordered and it will be here in 2 days. When I asked how could it take 2 days when your last part took a month they told me a) there was no escalation on the prior order and b) they put a hold on my order when I asked about cancelling the entire service (which I didn't know about). Lesson learned - always look at reviews because this place is crooked.

I'm suing them for falsely claiming through their tech "Prince", that my fridge would be fixed after the part I ordered through them. I'm out $900 and my fridge still isn't working. Who wants to sue them with me.

The worst appliances repair company i ever have seen. A company, just to lie and get maximum out of you. Thats what they are. Not trustworthy. For my fridge repair, they have quoted around 1200 dollars to replace a board inside and kept me waiting for 3 weeks. they already took 750 dollars advance from me. When I checked at a later time by myself online on this part availability, realized that this board is not available anywhere and the company stopped supplying it. Soon I asked for my money back and they have charged for the technician visit and a part cost ( which I am sure no body can source) and returned a small part of advance. Clearly in capable guys. I raised a complaint in BBB ( better business buruae) against these guys before cancelling my order. I would like to give negative marks for these guys.PLEASE DO NOT GET IN TO THIS TRAP...

came with a $290 labour on first visit said it needed parts $302 for parts paid 50% returned installed parts two weeks later fridge not running again said needed another part $390. This is how they make their money include labour and inflated prices to cover labour came did not have them come a third time, but they recommended another part again $300. Do not use this company as they do not know what they’re doing and have inflated prices for everything.

**1 Star – Avoid This Company**

My experience with **The A Team Appliance Repair** was extremely disappointing from start to finish.

The first issue is their pricing and billing practices. They require payment before actually diagnosing or repairing the appliance, and they charge separately for every step of the troubleshooting process. In my case, my refrigerator had an obvious cooling problem that was likely related to the condenser. Instead of checking the most likely cause first, the technician spent less than three minutes looking at the control board and charged me **$250** just for that brief inspection. Only after that did they charge me again to inspect the condenser, which ultimately turned out to be the actual problem.

Another major concern is their customer service. They only accepted cash or debit payment, and once they had my money, getting them to complete the job became a nightmare. I was told the replacement condenser would arrive within **3–5 days**, but I had to call the company more than **15 times** over the next 10 days just to get updates. Most of the time I received vague answers or no useful information at all. Eventually they installed the new condenser, but the refrigerator was left making a loud, unusual noise that it never had before.

When I contacted them about the new problem, I was told a technician would call me back. It has now been over a week, and I am still waiting for that call.

I also found their online reputation to be misleading. Their website prominently displays what appears to be a collection of perfect 5-star reviews, but you have to search much harder to find their actual customer feedback elsewhere. Before hiring them, I strongly recommend looking at reviews on Google, the Better Business Bureau (BBB), Reddit, and Facebook to get a more balanced picture of other customers' experiences.

Based on my experience, I cannot recommend this company. The combination of excessive charges, poor communication, long delays, and lack of post-repair support made this one of the worst service experiences I've had. I would strongly encourage anyone looking for appliance repair to consider other companies before choosing The A Team Appliance Repair.