The A Team Appliance Repair Avaliações 

Huge scam - Comes with $80 and just open Dishwasher to show they are doing something but was just wasting time to show labour and at the end mentioned pump will need to be replaced that will cost me $2025+HST + labour cost. I called Milea and this part is in fact for $789 only. My suggestion never use their service and waste your money on this company

The A Team Appliance Repair is a scam company. They charged me upfront for diagnosing the issue with my appliance, half of the price of the part that technician said it is required to be changed, as well as the full installation cost. Technician said the other half of the part cost to be paid when the part arrives and installed by him. It is now more than 4 months and still the part has not arrived. I called many time and they always said the part is in backorder. I eventually had to file a complaint with Ontario Consumer Protection. The scam company just accepted to refund the half of the part cost if I sign a waiver. They did not refund the cost of installation that never occurred for the part that never arrived.
The A Team Appliance Repair is a total scam company and Ontario government should cancel their business license.

⚠️ PREDATORY PRACTICE / SCAM WARNING: Do not use this company.The A Team Appliance Repair charged me $1,019.93 (Invoices #222069 & #222092) to completely misdiagnose my LG refrigerator (Model LRFWS2200S) and break it further, then tried to aggressively upsell me an unnecessary $1,331.47 secondary repair.The Timeline of their Malpractice:They charged a $290 diagnostic fee for a cooling issue.They demanded 100% full payment upfront ($598.70) before ordering the part. They forced me to pay via debit card and actively refused a credit card to deliberately strip away my consumer chargeback protection.The technician installed an incompatible, lower-spec fan motor (EAU65058315 max ~3000 RPM) instead of the required high-RPM manufacturer OEM part (EAU63923603 max ~3500 RPM). The tech then pressured me to sign a completion form before the fridge was even plugged in, and illegally threatened me ("So you don't want a warranty?") when I insisted on keeping my original motor.The fridge immediately began throwing intermittent FF (Freezer Fan) failure alarms and safety shutdowns, causing my food to spoil while on vacation.They sent a second technician who performed zero physical diagnostics and tried to push a $1,331.47 main control board replacement, claiming the board was destroyed.I refused their predatory quote, researched the part specs, and verified with a multimeter that the board was supplying perfect 12V power. I ordered and installed the correct $88 OEM fan motor myself. The refrigerator and original control board have now run flawlessly for weeks with completely stable temperatures.They charged me over $1,000 for an incorrect part that crippled my appliance and then tried to scam me out of an additional $1,331.47 for a part that wasn't even broken. They have officially refused a refund.This business is currently facing over a dozen formal provincial charges by the Ontario Ministry of Consumer Protection for these exact predatory tactics. I have filed my formal evidence, technical logs, and invoices directly with Consumer Protection Ontario and the Better Business Bureau (BBB).Durham Region residents: Avoid at all costs.

DO NOT USE THIS COMPANY. This company is an example of the “scammers” people talk about.

We solicited their services to fix a washing machine. The cost was $80 just to come and inspect - not great, but fine. Upon inspection, I was informed the cost would be $290 + tax and the machine would be ready in about 40 minutes. 40 minutes later, the technician, Hamid, told me everything is working but the drain hose is unrepairable and must be replaced, and that would cost an additional $350.

Obviously, I refused. I said I could buy a new washer for the same price. His response, “ya but you’ll be buying new washers every year because of the quality these days” — whatever that means.

I was expecting to pay $80 for the visit, but to my disappointment, the charge was for $330. Despite nothing being fixed and my machine being unworkable.

We called the company to ask for an explanation and the representative said there is nothing they could do, their manager doesn’t respond to telephone calls, and the price was final. Again, I’ll repeat, my washer was not fixed.

After hanging up, their call representative proceeded to personally call back my wife’s cell phone to advise her the call had been recorded.

Please, to whoever reads this, DO NOT USE THIS COMPANY.

My experience with this company was extremely frustrating due to a lack of pricing transparency.

When I first called about repairing my built-in microwave, I was told there was an $80 service call fee that would be applied toward the labour cost if I proceeded with the repair. That seemed reasonable. I asked if they could give me a rough idea of what a typical microwave repair might cost so I could decide whether it was worth booking. The representative said it was impossible to estimate because labour and parts vary by job, but suggested it would likely be “a few hundred dollars.”

I was also told the technician would call me about 15 minutes before arriving, but I never received that call.

When the technician arrived, he was friendly and professional. Before doing any real diagnosis, he started removing the built-in microwave from the cabinet and immediately told me the labour charge would be $290 plus tax. This surprised me because the office had explained that labour depended on the repair, yet the technician quoted a flat price before even inspecting the appliance. He also mentioned that many microwave issues can be repaired on the spot for that amount.

At that point, I felt committed to moving forward since I had already paid the service call fee and the microwave had been removed from the cabinet.

After opening the unit, we found burn marks on some wiring. He performed a few electrical tests with a meter and concluded that the control board needed to be replaced. The quoted cost for the part alone was approximately $800, bringing the total repair to nearly $1,200 for a microwave.

I chose not to proceed because it simply wasn’t economical. However, I was still charged the full $290 plus tax for what amounted to a diagnosis, and there was no flexibility on the charge.

I’m not questioning the technician’s professionalism—he was courteous throughout the visit. My issue is with the company’s pricing and communication. I wish I had been told upfront that the diagnostic charge would be $290 after the initial service call and before any meaningful diagnosis took place. Had I known that, I would have declined the appointment and replaced the microwave instead.

I understand that repairs cost money and that parts can be expensive. However, I believe customers deserve much greater transparency about the costs they may incur before committing to a service call.

Based on my experience, I would not use this company again and would not recommend them to anyone. I left feeling like I spent nearly $300 and ended up no closer to a solution. Unfortunately, this was a very disappointing experience from start to finish.

This was a call for my BOSH fridge that I wanted to remove the water filter and install a bypass cartridge for the ice maker. I have filtered water anyway so no need to constantly change filters. The tech came gave me a quote for labor of $290 , took a $90.40 service call payment and said if I wanted to proceed the $90 will be deducted from the job. I called the next day and the receptionist told me that since I did not pay the full $290 up front she could not give me a full quote including parts. I have never heard of this - paying for the full labor up front and then not knowing what the parts cost would be.

So I declined and called Toronto Appliance Repair - what a difference. The receptionist knew exactly what I was talking about. Instead of replacing the filter housing he suggested a direct bypass with no new parts required.
He gave me a quote right over the phone. The Tech was very good, did the job efficiently and even provided a waster shut off in the area of the removed filter housing - very pleased.

Terrible tactic of asking for 80.00 for service call. Diagnose and ask for 280.00 for repair. Look busy for 20minutes, then state you made a wrong diagnosis. Unable to fix it but still charging $280.00. Horrible service and a Refrigerator that does not work.

They came in,diagnosed the problem, asked for money up front then didn't come back with the repairs in a timely manner. Now my oven is missing the main control board completely. Reviews on their website said quick and easy repairs etc but my fault for not looking at Google reviews. I'd give 0 stars if I could

Dishwasher was not draining. called a team appliance repair.He quickly decided the drain pump was not working or control board was not sending signal to pump. But for 280$ and parts it could be fixed.

I called another company. A subsequent technician identified and resolved the problem within a short period of time by performing a standard diagnostic procedure, which included checking for a blockage in the drain line. This revealed the actual cause of the issue: a simple obstruction (pieces of popcorn) in the drain tube. Once removed, the dishwasher functioned normally, confirming that the drain pump and control board were working correctly.

I contacted A team appliance repair and requested my money back. They said it was for a diagnosis but a service call so no refund.

I responded Your technician did not perform this fundamental step. Had a routine diagnostic been completed — including inspection of the drain line — the root cause would have been easily identified. Instead, I was given a speculative and significantly more expensive potential repair involving major components that were, in fact, functioning properly.

This is the core concern:
the service provided did not meet the standard of a reasonable diagnostic inspection, which is precisely what the service call fee is meant to cover. The issue was not complex, hidden, or requiring extensive disassembly — it was a basic obstruction that should have been checked as part of the initial troubleshooting process.

As such, I do not believe it is accurate to characterize the visit as a completed or adequate assessment. The technician did not fulfill the expected scope of diagnostic work, and therefore the service was not delivered as required.

I recieved no response

If I had researched the company prior to calling them, I would not have used them. The guy came in his own vehicle and not a company vehicle - which I thought odd. But the people on the phone were very nice and helpful. So was the tech. He showed me the problem, explained what was needed. They called late that night to say parts would arrive the next day and be installed. I may have overpaid but the fridge works again. Didn't like the debit or cash only option though. Actually my bank blocked the transfer until I explained about the repairman. I agree with other reviews re pricing. The Hourly rate for assessment was stated as $80 when I phoned. I was charged $280. The company is also listed on the Ontario Consumer Protection site and was fined $14,000+. I don't know why my experience is so different than everyone else's. I pray my fridge continues to work.

Wish there was a ZERO star. They are scammers, probably not even technicians. Said will charge $80, then on visit added $280 for diagnosis, + replacement parts without telling you which parts needs replacement and then on top of that additional labour charges. Quoted $550 to fix a dryer. Why would someone pay that much and not buy a new dryer. They are scammers...stay away from them.

If you want to meet them face to face their headquarters they are located and operate out of 220 Viceroy Rd, Concord, ON L4K 3C2. They are a classic travelling gypsy repair scam they will screw you over and then just opens new company in a new location. I went for an interview to join their team and the place was a foriegn telemarketer scheme had about 50 people working phones mostly take advantage of people who do not have permanent residency. Stay away from this company at all cost. Their other name is pro tek appliance repair

I called in to fix my Samsung built-in oven. Came fast, charged $280 + tax, asked about $1800 for parts. Nothing was fixed.
Put a review in their website, but don’t see it now.

DON'T CALL THEM!!!! They are the worst company to deal with, they rip people off and their customer service is TERRIBLE. They will quote you $80 on the phone for the visit and then charge you $290 when they come because they add a diagnosis. They will charge you so much for a part, they charged me $950 for a $250 part. STAY AWAY FROM THEM, you've been warned.

They are horrible. The give you s quote of 80.00 .When the technician shows up it is totally different pricing. I had dealt with Raheim. They make you sign before they start snd told you they are going to save you money. It took him less than 45 mins to open it to tell me tge dishwasher mother board was fired. He then charged me 316.00 later. Labor was 200. They only take debit or cash. No visa transaction to be traced. I called tge company and the women was rude. Please go through tge better business bureau with this company as tgere is an F rating. I got scammed as many other customers. They also have s 5 star rating on Google. They got there family and friends to give a 5 star. I hope they get a lawyer suit slap on them.

I would not recommend this company.
The technician arrived and said he needed to fully diagnose the refrigerator before making any repairs. He identified what he believed was the problem and charged $280 for the diagnosis and repair work. Unfortunately, the repair did not fix the issue.
Afterward, I was informed that the real problem was the compressor, which is a well-known issue with many LG refrigerators. In my opinion, this should have been identified during the initial diagnosis before charging for unnecessary labor and repairs that did not resolve the problem.
I was then quoted an additional $1,200 to replace the compressor. Paying $280 for a misdiagnosis and then being asked to spend another $1,200 is extremely frustrating.
Based on my experience, this felt more like a money grab than a professional repair service. I would advise others to get a second opinion before using this company.

I contacted the A Team Appliance Repair for my commercial fridge that was not cooling. Tech arrived, opened the grill at the back of the unit and said that the fan to the compressor was not coming on. He said he would need to do a further investigation. 5 mins later, he asked me to sign off on $300 labour to perform investigation on mother board, cooling system, and safety system. When I checked on him, he has watching something on his phone - then said he was checking on my compressor because it needed replacement for $1700. I told him to leave and I would obtain a second opinion. New tech arrives, says everything was in good working order except that the control switch needed to be replaced. He went on to say that the unit was still under warranty, including the compressor, if it had to be replaced. Not only did the A Team tech not do the investigations as he charged, but he also did not diagnose the issue properly. When I contacted Customer Service for a partial refund - Absolutely useless!

We had a very poor experience with this company and would not recommend them.

They were hired to diagnose and repair an ice machine for one of our clients. From the beginning, there were multiple issues with communication and professionalism. Their technician discussed pricing directly with our client even though we had clearly instructed them not to do so. Appointment times were changed, and there was a general lack of coordination between their office and technician.

Most importantly, the repair was never properly resolved. They initially diagnosed the issue, quoted and installed a replacement motor, but the ice machine stopped working again shortly after. They then had to return to site multiple additional times, yet the machine is still not operating properly and there has been no clear resolution.

This caused frustration for both our company and our client, who had already spent a significant amount of money expecting the issue to be fixed. After several visits and continued problems, we are now forced to look for another vendor to properly diagnose and repair the unit.

Overall, this experience was extremely disappointing. The lack of professionalism, poor communication, and inability to complete the repair properly made this a very frustrating process.

Came to repair my washing machine and charged me $316. Told me that I need a part for an additional $410. I said that I need to think about it. When they left my washing machine started leaking and they refused to come back to sort out the issue even though they said that their work is backed by a 30 day warranty. Very rude also and condescending in the way they speak to you. DO NOT USE THEM