Order came wrong but genuine mistake. Sorted immediately and arrived next day. Can’t ask for more than that.
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Veja o que dizem as avaliações
Fantastic customer service when things weren't quite right with my order. Nikki was great, and sorted things straight away. 1st delivery was next day, as was the delivery of the order correction. Wo... Ver mais
A empresa respondeu
Very disappointed with poor quality race suit (Women’s Carbon Air2 Closed Back - Fireflow). Developed a hole before being able to wear it in the pool. Have heard from others who bought this model tha... Ver mais
A empresa respondeu
I've ordered a swim costumes before from Arena, and so, so pleased with the design, the costume has a cut out back, coming around the sides too, it looks absolutely amazing on our daughter, it has a r... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre arena UK
Escrito pela empresa
The official UK distributors for arena.
For over 40 years, arena has provided high tech competition swimwear, swimsuits, tri suits, wetsuits and accessories to ensure every moment in the water is unforgettable and for every second to count, we know what a difference successful kit can make.
SHOP NOWInformações de contato
Unit 2B, Toll Bar, LA10 5HA, Sedbergh, Reino Unido
- 01539622322
- info@arenaswimuk.com
- www.arenaswimuk.com
4,1
Muito Bom
171 avaliações
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Respondeu a 100% das avaliações negativas
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Resposta da arena UK
Thank you! We're glad you love the trunks
Nice selection of arena swimwear
Nice selection of arena swimwear. Reasonable prices. Arrived quickly and all good quality. Happy with my purchase and the service provided.
5 de agosto de 2024
Resposta da arena UK
Thank you for the wonderful feedback! We're thrilled you're happy with the selection, prices, quality, and service. Your satisfaction means a lot to us
Good quality swimsuit
Good quality swimsuit. Nit worn it yet
Arrived quickly. Ordered two because I wasn’t sure of sizing. VERY EXPENSIVE TO RETURN. Royal Mail was advised by Arena and it cost me over £5.00 postage . Fortunately swimsuit was reduced from full price so it wasn’t quite as bad as it could have been
31 de julho de 2024
Resposta da arena UK
many thanks for your feedback. Apologies it was expensive to return the item we are looking at options on how we can offer free returns in the future. We hope you like the suit once you have had chance to swim in it. Thanks
Brilliant goggles (our third of the…
Brilliant goggles (our third of the same pair). My son loves them for training and competing, although you do need to look after them as the rubber/seals aren't quite as robust/long-lasting as some other well-known makes.
6 de agosto de 2024
Resposta da arena UK
thanks for the feedback Emma
Resposta da arena UK
many thanks for your feedback
EXTRA SATISFYING SWIM WEAR
I've ordered a swim costumes before from Arena, and so, so pleased with the design, the costume has a cut out back, coming around the sides too, it looks absolutely amazing on our daughter, it has a real professional look, couldn't be anymore pleased. I love it when you can go to a company that has the touch of difference. Thank you so much.
22 de julho de 2024
Resposta da arena UK
thanks for the feedback Nicole and we are pleased to hear your Daughter likes her new suit, Thanks for choosing arena UK
products good, returns process not good.
The product quality was good but I needed a bigger size. Returns process does not encourage me to purchase Arena next time. I paid return postage but have still not received a refund or any communication .
25 de julho de 2024
Resposta da arena UK
Hi Heather, thanks for your feedback. The returns were processed yesterday and an email was sent to you to confirm that a refund had been processed. We are looking into options on how we can offer free returns. Many Thanks arena UK
Arena make great goggles for indoor or…
Arena make great goggles for indoor or outdoor swimming highly recommend
15 de julho de 2024
Resposta da arena UK
thanks for the feedback Daryl, glad you are a fan of arena goggles
Resposta da arena UK
Thanks for the feedback Nicky much appreciated
Very happy with purchase
Very happy with purchase. Items as promised and prompt delivery.
19 de julho de 2024
Resposta da arena UK
Thanks for the Feedback Lorraine, much appreciated
Resposta da arena UK
Many thanks for the feedback Angus
Good suit albeit a bit pricey for a 9…
Good suit albeit a bit pricey for a 9 year old. This our second in 6 months they wear out in the groin and legs. See if this one fairs any better. But great service and great product whilst it lasts.
3 de julho de 2024
Resposta da arena UK
Thank you for your honest feedback! We're glad to hear you're happy with the service and the product overall. We understand your concern about durability, and we appreciate you sharing your experience. Hopefully, this one lasts longer—thanks again for choosing us
Misleading sizing guide
Fairly good quality of women swimming costume, however sizing guide doesn’t reflect actual costume size, therefore I wasted money for return postage.
Disappointed and not satisfied and would not recommend anyone ordering any arena products online
19 de junho de 2024
Resposta da arena UK
Many thanks for your feedback. Apologies we were unable to help you in finding the right size for you. We are looking into to options to be able to offer free returns.
Fantastic customer service, with swift resolve
Fantastic customer service when things weren't quite right with my order. Nikki was great, and sorted things straight away. 1st delivery was next day, as was the delivery of the order correction. Would definitely use them again. It was also nice to speak to someone for a fast resolve rather than emailing back and forth or getting awful call centre where you go round in circles pressing x amount of numbers before giving up.
17 de junho de 2024
Resposta da arena UK
Many thanks for your feedback, we are always here at the end of a phone to help where we can.
My son loves them
My son loves them. The fit is perfect and he says they feel great when training and competing
3 de junho de 2024
Resposta da arena UK
many thanks for your feedback
Excellent service and love my costume
Excellent service and love my costume. Perfect fit
28 de maio de 2024
Resposta da arena UK
many thanks for your feedback
Resposta da arena UK
many thanks for your feedback
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