Order came wrong but genuine mistake. Sorted immediately and arrived next day. Can’t ask for more than that.
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Veja o que dizem as avaliações
Fantastic customer service when things weren't quite right with my order. Nikki was great, and sorted things straight away. 1st delivery was next day, as was the delivery of the order correction. Wo... Ver mais
A empresa respondeu
Very disappointed with poor quality race suit (Women’s Carbon Air2 Closed Back - Fireflow). Developed a hole before being able to wear it in the pool. Have heard from others who bought this model tha... Ver mais
A empresa respondeu
I've ordered a swim costumes before from Arena, and so, so pleased with the design, the costume has a cut out back, coming around the sides too, it looks absolutely amazing on our daughter, it has a r... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre arena UK
Escrito pela empresa
The official UK distributors for arena.
For over 40 years, arena has provided high tech competition swimwear, swimsuits, tri suits, wetsuits and accessories to ensure every moment in the water is unforgettable and for every second to count, we know what a difference successful kit can make.
SHOP NOWInformações de contato
Unit 2B, Toll Bar, LA10 5HA, Sedbergh, Reino Unido
- 01539622322
- info@arenaswimuk.com
- www.arenaswimuk.com
4,1
Muito Bom
171 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great products and everything arrived…
Great products and everything arrived within a few days of ordering
12 de outubro de 2023
Great product and speedy delivery
9 de outubro de 2023
Positive experience every time
Ordering is very easy and quick process. Items always delivered on time. Arena quality is excellent, well worth the money.
25 de setembro de 2023
Nice fins but wrong colour goggles sent…
Nice fins but wrong colour goggles sent :(
20 de setembro de 2023
Great service and great product
Great service and great product. Arrived really quickly and is exactly what was needed! Thank you.
18 de setembro de 2023
product quality and punctuality in…
product quality and punctuality in deliveries
11 de setembro de 2023
Great product and quick delivery.
3 de setembro de 2023
The product received without hygiene…
The product received without hygiene seal on it; I can’t send it back because the swimming gala is next day so I washed it before wearing it.
3 de setembro de 2023
Resposta da arena UK
Hello, thanks for your feedback. arena don't put hygiene strips on boy's or men's costumes only on women's and girl's form 10yrs up. thanks arena UK
I am trying to return the order
I am trying to return the order, although the product is the same size as a previous swim costume ordered, it is too small. Your website is not recognising my email address and order number so i can not organise a return myself. I have emailed the email address given for assistance 2x, 1 a week ago and 1 3 days ago and have had no reply.
28 de agosto de 2023
Resposta da arena UK
Good Morning Chrissie, many apologies you have experienced this issue. We have checked our emails and we can't see an email from you. Please send an email to sales@solosport.co.uk and we will help you with your return. Many Thanks arena UK
I have not received them yet.
I have not received them yet.
Pam Austin
288 Ferry Road
Edinburgh
EH5 3NP
01315513143
13 de agosto de 2023
Resposta da arena UK
Good Morning Pam, thanks for your message. these were shipped out to you on the 14th but then returned back to us on the 18th, so we thought you no longer required these and a refund was issued on the 18th via your original payment method. Many Thanks arena UK
great quality
3 de agosto de 2023
Wide range of products and fast delivery
3 de agosto de 2023
Resposta da arena UK
thanks for your feedback and we are sorry that you received a damaged box, However this item was in our clearance range and the quality of the product within is not affected. If you would like to send an email to sales@arenaswimuk.com we will send you a discount to use against your next purchase. Many Thanks arena UK
Quick delivery and good quality product.
23 de julho de 2023
Amazingly helpful with a return
Amazingly helpful with a return. Very polite and reassuring on the phone. Next day delivery service excellent
26 de julho de 2023
Resposta da arena UK
many thanks for your feedback Johanna, pleased we were able to help you process your return efficiently.
Timely delivery
24 de julho de 2023
Very helpful
18 de junho de 2023
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