AristaLiving Avaliações 

1.183
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I ordered a bed from Arista around March 2022, it was not in stock, it finally got delivered around Sep 2022. Putting the bed up two of the wooden legs where damaged, I emailed them for replacements,... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bed delivered swiftly as promised. Assembly Instructions simple and clear. Took 2 people about and hour and half to build bed. Ottoman mechanism opens and closes with very little effort. Delighted... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Second time using this excellent company. A fabulous, modern and easy to use website. I am absolutely delighted with my new bed and loving that I could create it to my own unique style adding some gre... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wow, quality my winged chesterfield from Arista is incredible! I first noticed them on Instagram showcasing posts from their customers. Safe to say the bed we bought exceeded our expectations. I'll be... Ver mais

Detalhes da empresa


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(1.183)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Awful experience

Awful experience. Bed is started squeaking 6 months after purchase. Customer service is terrible. They sent me new side panels that i had to pay someone to refit and the bed is still squeaking. Not only am i out of pocket for the additional assembly cost but now have to pay someone to discard the old side panels. Avoid and buy from a reputable shop.

8 de março de 2023
Avaliação não solicitada
logotipo da AristaLiving

Resposta da AristaLiving

Hi Nikki

Thanks for your review. I can see our customer support team are still trying to assist you with this and get to the bottom of the noise issue with your bed, I can see they sent you further advice yesterday and requested some more information from you.

Please kindly note that all of our beds require self-assembly and it is completely up to you if you choose to hire a professional to help you with this, but we are not liable for any costs you incur as we do sell our beds flat-packed. We've also to my knowledge never advised or insinuated that you that you must pay someone else to have the old parts discarded.

As above we are still trying to assist you with this and are waiting for you to respond to our e-mail, we would love to get this sorted for you as soon as possible.

Thank you!
Arista Living

Avaliado com 1 de um total de 5 estrelas

My delivery date was confirmed for…

My delivery date was confirmed for yesterday for PM delivery. Still no bed and currently sleeping on the sofa. Please can you update me asap…..

update day 3 sleeping on sofa... where is my bed please can somebody contact me as a matter of urgency

4 de março de 2023
Avaliação não solicitada
logotipo da AristaLiving

Resposta da AristaLiving

Hi Nina

Thanks for your review. Apologies again for your order not being delivered by the courier on the arranged day, I can see you spoke to our support team and delivery was re-arranged 4 days later and you now have your bed. We hope despite the delivery issue, you are enjoying your new bed.

Thank you
Arista Living

Avaliado com 1 de um total de 5 estrelas

REFUSE TO REFUND

My order delayed twice and the company agreed to refund me 5% for the 2nd delay. However, there are no refund as they claimed the refund system locked out. No refund even i gave them my paypal account as requested. When i follow up the refund, they didn't give me any reply. So disappointed.

13 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really Pleased!

Really pleased. Top quality product, well packaged and great delivery. The extra stprage space in the ottoman is a god send!

17 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing bed!…

I love how you can choose every element of the bed to make it right for you, they came when they said it would and it was really easy to assemble

3 de outubro de 2022
Avaliado com 5 de um total de 5 estrelas

Look no further for the perfect bed and mattress!

I’ve been on the hunt for a new bed and mattress for a while now but have been losing interest after seeing the same old basic styles and designs. After having my bedroom decorated, I wanted something more bespoke / stylish to fit in with the room. I was recommended Arista Living by a friend and they did not disappoint. I picked the perfect bed which was exactly what I was searching for and took a chance on one of their mattresses too. Well, I’ve previously been using a well known brand of mattress which to be truthful, never lived up to the hype and price tag and I genuinely find that the mattress I got with my new bed is comfier, more supportive for me and my sleep has improved - bonus! My delivery arrived on time, the quality of the bed is fantastic and it’s sturdy, I love the velvety fabric I chose and the grey colour is ultra modern which is what I wanted. It wasn’t hard to assemble and it has now become the perfect centre piece in my bedroom! Thank you and will definitely be using you again for when I redecorate my spare room.

15 de janeiro de 2023
Avaliado com 5 de um total de 5 estrelas

Wonderful

Second time using this excellent company. A fabulous, modern and easy to use website. I am absolutely delighted with my new bed and loving that I could create it to my own unique style adding some great storage. All flat pack which was easy to assemble. A real dream! Excellent, professional and efficient service & to top it off free delivery service on a day of my choice. I would highly recommend Arista Living & will most definitely be using this company again. Thank you for going above and beyond :)

14 de janeiro de 2023
Avaliado com 5 de um total de 5 estrelas

Amazing! Amazing! Amazing!

Can't recommend Arista Living enough! The process was so simple from start to finish and I got to design my dream bed. The customer service was excellent which sets them apart from companies I've used in the past. The bed arrived on time and was perfect! It looks amazing in my new bedroom. Amazing quality for a great price.

1 de dezembro de 2022
Avaliado com 1 de um total de 5 estrelas

Honestly the worst customer service!

Honestly the worst customer service!! I’ve never experienced anything like it. Ordered a bed and it was expected to be delivered 1 month later it then said 3 months which then moved to another 2 months later. Apparently nothing customer service could do about it. No telephone line to call them and no complaints process to even log a complaint. Do not recommend and will not buy again completely ridiculous

20 de novembro de 2022
Avaliado com 5 de um total de 5 estrelas

Form the the very start I found the…

Form the the very start I found the website extremely easy to navigate. Delivery was on time, it’s was super easy to put up, and both the mattress and bed are superb quality. I highly recommend and will certainly be using Arista in the future.

28 de dezembro de 2022
Avaliado com 5 de um total de 5 estrelas

Really love my bed

Really love my bed, moved into a flat so I needed to replace my king size bed with a double as my bedroom won’t take s king size so I ordered from Arista as I was more than satisfied both with my bed and the service, I ordered the same style bed as I was happy with it but then realised
I should have ordered a storage bed anyhow I rang them and they amended my order no problem.
The only slight problem was with delivery but that was my fault as I gave them the wrong post code but again they sorted it for me

8 de setembro de 2022
Avaliado com 5 de um total de 5 estrelas

Love this company!

Recently bought my third bed. Cannot recommend enough. Smooth process from start to finish and excellent customer service. Thank you!

19 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very good mattress and a great service

I suffer from a bad back from a serious car crash. I bought a King size mattress which has been really good. Very supportive, far better sleep. Service and delivery and communication were excellent and the sales team were really helpful. A pleasure to deal with and a great product.

15 de dezembro de 2022
Avaliação não solicitada

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