Armoire Avaliações 

263
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The initial rental went okay, but I had a very difficult time communicating with the company. I only liked 3 of the 6 initial items, returned them within a few days but received NO INSTRUCTIO... Ver mais

Avaliado com 5 de um total de 5 estrelas

Armoire is a fantastic clothing rental service. I’ve been a satisfied customer 9 months with no issues from the quality of clothes received, shipping, or customer service. I love how easy the app is t... Ver mais

Avaliado com 5 de um total de 5 estrelas

changing my review as promised, because they promptly took care of me when I had an issue on a sunday night. They were responding promptly on monday! Thank you armoire! Sorry I got such anxiety, but... Ver mais

Avaliado com 4 de um total de 5 estrelas

Able to try new brands and styles without committing. Found a few classic pieces I really love and got to sample a few slightly outside my normal picks that I ended up enjoying. Sometimes the selectio... Ver mais

Detalhes da empresa

  1. Loja de moda feminina

Escrito pela empresa

Rent an infinite closet, styled just for you. Armoire is a women's clothing rental membership that styles you with curated, high-quality items for every occasion. Using a combination of technology and personal touch, Armoire provides recommendations for you based on fit and style preferences that you share via a style quiz and overtime through your rental behavior and reviews.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

263 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as avaliações

(263)

16 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

This service helps me keep my wardrobe…

This service helps me keep my wardrobe fresh and not boring, plus I have way less maintenance to do because everything just gets sent back for cleaning.

6 de fevereiro de 2024
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Resposta da Armoire

Thank you for your review, Hannah! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Avaliado com 5 de um total de 5 estrelas

Breakout of your comfort zone with ease.

The stylist team is helpful and makes selecting new and interesting clothing easy. I really enjoy the community and the real life recommendations.

27 de janeiro de 2024
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Resposta da Armoire

Thank you for your review, Susan! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Avaliado com 5 de um total de 5 estrelas

I was a newbie to clothing rental &…

I was a newbie to clothing rental & tried one other company. Armoire, for this mid-50's professional, was so much more intuitive to use. If I had any difficulty navigating, the help team responded so quickly - I think even on a weekend, but don't quote. me on that.

2 de fevereiro de 2024
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Resposta da Armoire

Thank you for your review, Lori! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Avaliado com 5 de um total de 5 estrelas

Fabulous convenient luxurious

So convenient and easy to work with!! I feel like a million bucks - with fancy clothes and loungewear alike. The quality is fabulous - and I’ve tried both Nuuly and Rent the Runway. This one is the best!

31 de janeiro de 2024
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Resposta da Armoire

Thank you for your review, Amanda! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Avaliado com 1 de um total de 5 estrelas

I've been paying and you haven't sent…

I've been paying and you haven't sent me any new clothes

29 de janeiro de 2024
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Resposta da Armoire

Hi Marisa - have you built a case recently? Just so you know, cases are not built automatically. However, our stylists are available to assist you in building cases for inspiration! Hope that helps!

Avaliado com 3 de um total de 5 estrelas

Need more choices

I don’t feel like there are enough choices. I also think that some of the items are ridiculously priced. I am not going to pay over $300.00 for a sweater that is priced because of the name not style or quality.

There is good customer service and I get my questions answered quickly.

28 de janeiro de 2024
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Resposta da Armoire

I'm sorry to hear you weren't able to find styles you loved. We'll share this information with our inventory team to help them improve the selection. Just so you know, we don't charge for any individual items, they are included with your membership! You can ignore the price tag on every item and enjoy renting them for $0. Thank you for your feedback.

Avaliado com 1 de um total de 5 estrelas

Save your money

I got my first case today and the clothes were cheap looking and did not fit properly. There was nothing attractive about them. I sent the case back. Don't waste your money as the clothes are not the high quality pieces like they advertise. This is a scam! I am out $99 because I thought I would try it and thought how bad can it be? They were terrible!

28 de janeiro de 2024
Avaliação não solicitada
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Resposta da Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. It sounds like we missed the mark here. I'll share this feedback with our merchandising team to help them improve the selection.

Avaliado com 5 de um total de 5 estrelas

Fast shipment

Fast shipment, variety of clothing, high quality merchandise, the ability to keep the clothes until my next wardrobe opens up each month.

25 de janeiro de 2024
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Resposta da Armoire

Thank you for your review, Stephanie! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Avaliado com 1 de um total de 5 estrelas

I received a case today

I received a case today, but one of the dresses I was supposed to receive is missing. It’s still being reported that I have it, but I don’t. Additionally, another item in the case is heavily stained. It’s quite disappointing. :( I’m going to cancel my membership.

24 de janeiro de 2024
Avaliação não solicitada
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Resposta da Armoire

We're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback. While we have a stringent quality process to prevent damaged items getting to our members, rarely damaged items slip through. We will share your feedback with our operations team so that they can use it to improve their processes.

Avaliado com 1 de um total de 5 estrelas

There be dragons.

If you are short or curvey or need something for a specific event, you will not find it here. Their stylists will recommend paperbags in colors like sea foam and berry puke and leave you feeling ugly and unheard. A waste of effort in the worst way.

15 de janeiro de 2024
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Resposta da Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. It sounds like we missed the mark here. I'll share this feedback with our merchandising team to help them improve the selection.

Avaliado com 4 de um total de 5 estrelas

Great quality clothing

Great quality clothing

I have enjoyed trying out Armoire's rental service. The clothes are great quality, sometimes new with tags. I do feel the size availability on items I want is limited - and the website / app can be slow to load. The best part about Armoire is you can keep your current case until your new case arrives. A competitor does not offer that. I also like that there are various pricing + item number tiers to best fit your needs.

14 de janeiro de 2024
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Resposta da Armoire

I'm so glad to hear you're enjoying your experience, Jennifer! We appreciate your review. We're working on making adding more sizes to make your rental experience even better.

Avaliado com 3 de um total de 5 estrelas

Nice option for size 16, 14W

I like the range of sizes, styles and brands offered. When it’s time to build my case it takes me a long time to decide what I want - I wish more case swaps were available if multiple items in the case don’t fit or aren’t my style. Having the case for an entire month when I only wear 2 items makes the service not very useful. Since they carry so many styles and brands I also find many of the items in the inventory are not what I want to wear so it’s hard to build my case.

13 de janeiro de 2024
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Resposta da Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. Because of our focus on variety, we don't always have every item available in every size, and since many members are renting from our shared closet, availability of items will vary. Armoire's goal is to provide you with clothes you feel great in for all of life's events.

Avaliado com 1 de um total de 5 estrelas

Chose the personal stylist option after…

Chose the personal stylist option after taking a quiz so that items according to my style would be selected. Only 2 items were something I would actually wear. Also, brands of items not worth the $$$ of the subscription.

11 de janeiro de 2024
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Resposta da Armoire

Thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team.

Avaliado com 5 de um total de 5 estrelas

The clothes I’ve received are often…brand new

The clothes I’ve received are often brand new and the clothes are designer and very good quality. I am adding upscale, classic pieces to my wardrobe and refreshing options every month. If I want to keep an item longer I can. A couple times there have been sizing issues but I can “swap.” My cases come within a couple days with a prepaid envelope to send my old pieces back. It’s a win win option for someone who likes to dress stylishly and likes a variety!

12 de janeiro de 2024
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Resposta da Armoire

Thank you for your review, Kristen! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Avaliado com 4 de um total de 5 estrelas

Always look forward to my Armoire rental

I have really enjoyed my experience with Armoire. I do the plan of 4 items a month. They have a wonderful selection of outfits for my work as a teacher. I appreciate that they have many quality designers to choose from, like Farm Rio. I have tried virtually every clothing rental service available, and Armoire has been consistently good with price, quality, and variety of selection. I took off one star because their website could use some improvements. The photos of the clothing could have more views, and visually the site is not as welcoming as others I have seen. Also, I purchased a dress from their clearance sale, and it had some small stains when arrived. I'm guessing this is why the dress was on clearance? Nonetheless, because of the affordable price, easy returns, and quick shipping I definitely recommend trying them out. It is so fun to have new designer outfits to wear, that I can easily send back for more.

9 de janeiro de 2024
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Resposta da Armoire

I'm so glad to hear you're enjoying your experience, Amy! We appreciate your review. We're working on making the web experience easier to view and use in your rental choices.

Avaliado com 4 de um total de 5 estrelas

The quality of the items is always…

The quality of the items is always great. Timeliness of delivery and ease of return is a plus too!

8 de janeiro de 2024
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Resposta da Armoire

Thank you for your review, Suzette! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Avaliado com 2 de um total de 5 estrelas

App is not the easiest or organized

App is not the easiest or organized. Clothes arrived and had a peculiar outfit. Did not use and will return.

30 de dezembro de 2023
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Resposta da Armoire

Thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team.

Avaliado com 3 de um total de 5 estrelas

Updated review: I appreciate Armoire’s response

Updated: Armoire was very helpful resolving my issue after I left a review here. Giving them the benefit of the doubt, maybe they were busy post-holidays. Mm, which could have caused the delay. I am very grateful that my refund was processed immediately after they reached out.

Buyer (renter) beware! I mailed my case back using the supplied label and packaging, and they claim they did not receive it. They have therefore charged me $425 for the items in the case! They have not responded to my customer service inquiry.
For salt in the wound, before returning them, I couldn't even wear 2 of the 4 items, because they were in such poor condition. They were frumpy and pilled. The quality of my first case plus the fact that I struggled to fill a 2nd case with anything attractive in my size, meant that I decided to cancel. I sent back the items, and now they have charged me a boat load of money for poor-condition items that I don't even have anymore!

1 de janeiro de 2024
Avaliação não solicitada
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Resposta da Armoire

Thank you for your feedback - I'm sorry that you had a negative experience with Armoire. I followed up with our member experience team, who confirmed they have been in contact with you. We're reviewing our messaging to make sure all communications are clear and helpful.

Avaliado com 5 de um total de 5 estrelas

A Case for Armoire

After using another service for five years, I decided to give Armoire a try. I’m so glad I did! Clothes are delivered in perfect condition, and they arrive on my doorstep QUIcKLY! I love being able to choose what I want to rent, the pieces are top quality, current, and make me feel
like a million bucks. I love having so many options for my professional and casual needs. I highly recommend this service!

30 de dezembro de 2023
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Resposta da Armoire

Thank you for your review, Laura! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Avaliado com 1 de um total de 5 estrelas

Clothes are mediocre

31 de dezembro de 2023
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Resposta da Armoire

Thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team.

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