Dealing with Astroai was superb! They were able to quickly diagnose the issue with the tire inflator. Since the issue was with battery and it was under warranty, AstroAI was able to provide a free rep... Ver mais
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Veja o que dizem as avaliações
A+ on support and replied promptly! I purchased AstroAI tire pressure gauge from Amazon about 2 years ago. AstroAI support team was able to identify the issue with it and send me the replacement. T... Ver mais
A empresa respondeu
Reached out to them because the first order was missing parts and they were very friendly and helpful they send me a replacement one very quickly thank you again
Excellent little jump starter. Easy to set up and use, started my car on first attempt. Handy features too, phone charger and torch. Best investment of the year and you also get an extended free warra... Ver mais
Detalhes da empresa
Escrito pela empresa
AstroAI is an automotive and household tool brand dedicated to outfitting customers “For All of Life’s Adventures”. Our products range from tire inflators, tire gauges, and car jump starters to multimeters, freezers, and car cleaning tools, empowering customers to live a life never imagined possible. We have shipped over 10,000,000 products to 30 countries and regions since our establishment in 2016, helping thousands of customers enjoy their time on and off the road to the fullest.
Informações de contato
7423 Doig Dr, 92841, Garden Grove, Estados Unidos
- 1-877-278-7624 (Toll-Free)| 1-562-631-5464 Mon To Fri 9 AM-5 PM (PT)
- support@astroai.com
- www.astroai.com
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
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So far so good
Just received this product. So far so good. Seems like good quality, inflation is good, battery also.
AstroAI responded to my request in a…
AstroAI responded to my request in a timely matter. They were very supportive and asked proper questions and helped me provide feedback on what the issue was.
It was a very positive experience with a great outcome.

Resposta da AstroAI
I bought the AstroAI DM6000AR digital…
I bought the AstroAI DM6000AR digital multimeter which arrived in good time.. upon opening the box and doing a brief continuity test I found that one of the test leads was faulty I contacted AstroAI via their customer service email asking for advice on the best way forward eg full return and exchange or dispatching a replacement part? Within hours I had received a response with an offer of a partial refund to enable me to purchase new leads or to return the item.! as I was more than happy with the AstroAI multimeter I opted for a partial refund which was granted and deposited into my account within 48 hours
AstroAI had thousands of 5 star reviews on this item so I was a little disappointed when the lead was found to be faulty but the customer care was outstanding and I would not hesitate to purchase other products AstroAi Many thank to Lucy (AstroAI customer service) who dealt with my issue in a swift, personal, caring manner ⭐️⭐️⭐️⭐️⭐️

Resposta da AstroAI
Great customer service
Great customer service. I had a replacement sealer at my door within a week. I sent a video of what was happening with my sealer and they were very quick to respond and send a replacement. Thanks!
Excellent Customer Service
I've had several AstroAi products and they have performed well. I did have a connection leak on the tire gauge, and it was beyond the return deadline. Emailed AstroAi and within 24hrs they had responded and provided a remedy for the problem. (Replacement part). What more could you ask if a company than to shame behind their products.
Absolutely excellent service and making…
Absolutely excellent service and making sure customer is satisfied.
AstroAI make a well engineered tyre…
AstroAI make a well engineered tyre inflator with more utility than others. It was a surprise and disappointment to have it fail within 2 years. However, AstroAI was really responsive with my warranty claim and it took just 5 days for claim, verification, response and delivery of a new replacement even better engineered than the last one. Thank you AstroAI

Resposta da AstroAI
Excellent customer service
I had a problem with a tyre inflator that was just under 2 years old. Contacted the customer service and they were extremely responsive and helpful. From first point of contact to receiving a replacement item under warranty, took only 3 or 4 days and that included a weekend so very impressed indeed
Thank you so very much for your prompt…
Thank you so very much for your prompt response and resolution.

Resposta da AstroAI
Very good tyre inflator and does the job.
Bought a tyre inflator off these guys and I'm very impressed.
It is a bit loud ,but it inflates tyres (car) pretty quickly.
Simple to use,but I think I'd like the start button on the front as opposed to the side.
Dials are clear and easy to understand.
Once tyres are inflated to the set levels it cuts off.
It's small and compact and easily stored in my car.(Under seat).
Extra years warranty great via online registration 👍

Resposta da AstroAI
Very light weight and easy to use
Very light weight and easy to use . Can be a power bank as well . Also convenient to operate because of a preset pressure and auto shut off . Recommended to have one in the car for emergency use .
Customer service was excellent
Customer service was excellent. They responded quickly to my email and had a positive experience.
I was given an air gauge for Christmas…
I was given an air gauge for Christmas and didn't have the receipt but the company was kind enough to honor their warranty and replaced it super fast couldn't be more happy

Resposta da AstroAI
Good company who value their customers
Good company who value their customers. My old device was as broken and they sent me the new one very fast.
Appreciate it!

Resposta da AstroAI
Good strong customer support
Good strong customer support. They reached out to me with registering my 2 S-8 jumper and tire inflator devices provided me the direction to take solve my problem. Thank you!

Resposta da AstroAI
I found the on-line support to be…
I found the on-line support to be excellent: timely and exacting.
I have had a problem with the jump pack…
I have had a problem with the jump pack and reached out to customer service ...I must say that they handled everything professionally and courteous...at the end of everything they ended up sending me a new replacement jump pack....i am very pleased with the outcome with the whole process....thank you

Resposta da AstroAI
Great Customer Service
Ordered an item from amazon and had some issues. Customer service was very responsive and fixed the issue satisfactorily.
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