Dealing with Astroai was superb! They were able to quickly diagnose the issue with the tire inflator. Since the issue was with battery and it was under warranty, AstroAI was able to provide a free rep... Ver mais
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Veja o que dizem as avaliações
A+ on support and replied promptly! I purchased AstroAI tire pressure gauge from Amazon about 2 years ago. AstroAI support team was able to identify the issue with it and send me the replacement. T... Ver mais
A empresa respondeu
Reached out to them because the first order was missing parts and they were very friendly and helpful they send me a replacement one very quickly thank you again
Excellent little jump starter. Easy to set up and use, started my car on first attempt. Handy features too, phone charger and torch. Best investment of the year and you also get an extended free warra... Ver mais
Detalhes da empresa
Escrito pela empresa
AstroAI is an automotive and household tool brand dedicated to outfitting customers “For All of Life’s Adventures”. Our products range from tire inflators, tire gauges, and car jump starters to multimeters, freezers, and car cleaning tools, empowering customers to live a life never imagined possible. We have shipped over 10,000,000 products to 30 countries and regions since our establishment in 2016, helping thousands of customers enjoy their time on and off the road to the fullest.
Informações de contato
7423 Doig Dr, 92841, Garden Grove, Estados Unidos
- 1-877-278-7624 (Toll-Free)| 1-562-631-5464 Mon To Fri 9 AM-5 PM (PT)
- support@astroai.com
- www.astroai.com
4,9
Excelente
736 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had an issue with an air chuck
I had an issue with an air chuck I bought from AstroAI via Amazon. I was out of Amazon’s return window so I contacted AstroAI directly by email and described the issue. The AstroAI customer service was very helpful and responsive. They shipped me a replacement the day after I contacted them. In this day and age, customer service this great deserves 5 Stars.
17 de junho de 2026
Avaliação não solicitada
Resposta da AstroAI
Thank you for your feedback!
We’re pleased to know that the replacement arrived quickly for you.
If you need anything else, don’t hesitate to reach out.
Hope you enjoy your day!
They helped out with a problem with the…
They helped out with a problem with the product and made it right. 5 stars
23 de junho de 2026
Defective AstroAI Digital Tire Pressure Gauge
I emailed customer service about an issue with the product AstroAI Digital Tire Pressure Gauge in which the LCD screen went bad. After answering a couple of questions, they sent me a replacement that arrived the same day. That’s fast service! Thank You.
21 de junho de 2026
Resposta da AstroAI
Thank you for sharing your experience, Michael.
We truly appreciate your kind words about our customer service. It's wonderful to know that the replacement arrived quickly! If you need any further assistance, feel free to reach out.
Many thanks, AstroAI
Great purchase
Yeah, I love this thing. It came out the box charge easy to hook up test it out that I had one low pressure tire and show me that it was a check it and let me know. Where is it and then complete it
22 de junho de 2026
Avaliação não solicitada
Resposta da AstroAI
Thank you for your feedback.
We're glad to hear that you love the device and are happy with the purchase. We appreciate your support.
Many thanks.
Great customer service
18 de junho de 2026
Excellent customer service
Reported a fault recently. The unit was purchased in November 2024. They sent a new one within a few days. Customer service is excellent. Highly recommend ⭐️⭐️⭐️⭐️⭐️
18 de junho de 2026
Avaliação não solicitada
Resposta da AstroAI
Thank you for sharing your experience.
We truly appreciate your kind words about our customer service.
Many thanks, AstroAI
Had a small washer fall out of my pump…
Had a small washer fall out of my pump that stopped allowing it to detect PSI and make a good seal. Astro was very quick to respond to my concerns and was happy to send me a new part! Appreciate them a lot!
16 de junho de 2026
Avaliação não solicitada
Resposta da AstroAI
Thank you for your kind review, Betsy.
We’re so glad to hear that our customer service team was quick and responsive.
Your feedback encourages us to keep providing excellent service.
Hope you have a nice day!
New battery received and was…
New battery received and was successfully charged. Thanks
18 de junho de 2026
The AstroAI team were amazing.
The AstroAI team were fast and clearly focused on strong customer service. Even though my item failed near the end of the warranty period, I was given a replacement unit without fuss. Highly recommend.
18 de junho de 2026
Very communicative and super helpful…
Very communicative and super helpful customer service. A great customer service experience!
18 de junho de 2026
Awesome Customer Service
Awesome Customer Service. Staff understood my concern, and resolved the issue immediately!
18 de junho de 2026
Simple
Very easy to use (much easier than pulling up a second vehicle and getting the cables out), and small enough to keep in the car for emergencies. Great value, too.
22 de abril de 2026
Avaliação não solicitada
Resposta da AstroAI
Thank you for your feedback.
We're glad to hear that the device is easy to use. We appreciate your support.
Many thanks.
Good
Good, fast delivery and a minor glitch (not their fault) quickly and fairly resolved.
15 de junho de 2026
Avaliação não solicitada
Resposta da AstroAI
Thank you for sharing your experience, Kelvin.
If you need any further assistance, feel free to reach out.
Many thanks, AstroAI
Guter Support
Guter Support, schnelle Hilfe und Lieferung. Mit der Luftpumpe sehr zufrieden. Funktionen wie beschrieben.
18 de junho de 2026
The company responded quickly and…
The company responded quickly and easily via their email process. They were quick to offer a solution to solve my issue and keep me as a satisfied customer. I appreciate their willingness to make it right.
14 de junho de 2026
Avaliação não solicitada
Resposta da AstroAI
Thank you for your kind review, Brian.
We’re so glad to hear that our customer service team was quick and responsive.
Your feedback encourages us to keep providing excellent service.
Hope you have a nice day!
Small footprint
Small footprint. Easy to carry in backpack or saddlebag. Inflator has many choices and is well designed. So far very happy with the purchase
14 de junho de 2026
Avaliação não solicitada
Resposta da AstroAI
Thank you for your kind words, Manuel.
We're glad to hear that you're happy with the purchase. Enjoy your device!
Thanks, AstroAI
Recently purchased 2 inflaters
Recently purchased 2 . Both worked right out the box after charging. Had a problem registering them for extended warranty but their customer service was very responsive and we we got it straightened out quickly.
Dave
11 de junho de 2026
Avaliação não solicitada
Resposta da AstroAI
Thank you for sharing your experience, David.
We truly appreciate your kind words about our customer service. If you need any further assistance, feel free to reach out.
Many thanks, AstroAI
Très impressionné par la rapidité du…
Très impressionné par la rapidité du service et le service à la clientèle.
11 de junho de 2026
Resposta da AstroAI
Merci pour votre retour positif !
Nous sommes ravis d'apprendre que vous êtes satisfait de notre service client.
Nous vous souhaitons une excellente journée !
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