AstroAI Avaliações 

737
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My air compressor stopped working a few days ago. I purchased it in November. I called AstroAI and explained everything and gave them my purchase information. They sent me a new one without any hass... Ver mais

Avaliado com 5 de um total de 5 estrelas

Dealing with Astroai was superb! They were able to quickly diagnose the issue with the tire inflator. Since the issue was with battery and it was under warranty, AstroAI was able to provide a free rep... Ver mais

Avaliado com 5 de um total de 5 estrelas

A+ on support and replied promptly! I purchased AstroAI tire pressure gauge from Amazon about 2 years ago. AstroAI support team was able to identify the issue with it and send me the replacement. T... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Reached out to them because the first order was missing parts and they were very friendly and helpful they send me a replacement one very quickly thank you again

Detalhes da empresa

  1. Fabricante de ferramentas

Escrito pela empresa

AstroAI is an automotive and household tool brand dedicated to outfitting customers “For All of Life’s Adventures”. Our products range from tire inflators, tire gauges, and car jump starters to multimeters, freezers, and car cleaning tools, empowering customers to live a life never imagined possible. We have shipped over 10,000,000 products to 30 countries and regions since our establishment in 2016, helping thousands of customers enjoy their time on and off the road to the fullest.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

737 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(737)

524 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Customer service was quick to respond…

Customer service was quick to respond to my initial request for help with a problem I had with the product. After they determined that the product was faulty, they issued a replacement immediately and I had it within 4 days.

4 de junho de 2026
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Resposta da AstroAI

Thank you for taking the time to share your experience!
We're glad to hear that we could help resolve your issue with your purchase.
Your peace of mind is our priority, and we appreciate your patience throughout the process. If you have any more questions or need assistance in the future, don’t hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Tire pump delivered in good condition…

Tire pump delivered in good condition and I like the warranty attached to it to

30 de abril de 2026
Avaliação não solicitada
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Resposta da AstroAI

Thank you for your positive feedback, Aubert!
We're happy to hear that the pump was delivered in good condition.
Many thanks.

Avaliado com 5 de um total de 5 estrelas

Great customer service.

Great customer service.

4 de junho de 2026
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Resposta da AstroAI

Thank you for your positive feedback!
We're thrilled to hear that you're satisfied with our customer service.
Hope you have a nice day!

Avaliado com 4 de um total de 5 estrelas

Responsive customer service

We bought a combined car tyre inflator/battery charger but after less than six months it stopped working at the critical point that I had a puncture and needed the inflation pack! The company responded really quickly to my concerns. They offered an alternative but this didn't have the same features (as only inflated tyres). The did subsequently approve a full refund. Only 4 stars for experience as a similar product was available, but it would have cost the company £10 more that what we'd originally paid and they said that it didn't meet their replacement policy. I thought it would have been a reasonable gesture, given I was stranded when their product failed to work!

2 de junho de 2026
Avaliação não solicitada
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Resposta da AstroAI

Thank you for your feedback!
We’re so glad to hear that our customer service team was responsive. We apologize for the inconvenience this product has caused you. We will continue to improve our after-sales service.
If you need anything else, don’t hesitate to reach out.
Hope you enjoy your day!

Avaliado com 5 de um total de 5 estrelas

AstroAI comes through in support of their Product.

I purchased an Air Compressor from AstroAI through Amazon, last fall. I used it to send air pressure to my Travel Trailer's plumbing as part of winterizing it. I did not use the Air Compressor again until we took the trailer out in the Spring of this year. I was using it to put air in the tires of the trailer when it stopped working. Amazon said I was out of the 90 warranty, so I contacted AstroAI to see if they could help me. They could not have been nicer in their correspondence and after I provided some details, they sent me a replacement Air Compressor. I am very appreciative for this quick solution and professionalism. Great customer service makes me a repeat customer!

1 de junho de 2026
Avaliação não solicitada
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Resposta da AstroAI

Thank you for taking the time to share your experience!
We're glad to hear that we could help resolve your issue with your purchase.
Your peace of mind is our priority, and we appreciate your patience throughout the process. If you have any more questions or need assistance in the future, don’t hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Excellent Seller

I purchased this car starter through Amazon and ran into an issue while using it. Since the Amazon return window had already passed, I contacted the seller directly. They handled it with incredible kindness and speed, sending me a replacement in no time. This was hands down the best after-sales service I have ever experienced. I now have complete trust in this company and highly recommend them to future buyers!

30 de maio de 2026
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Resposta da AstroAI

Thank you for your positive feedback!
We’re so glad to hear that our customer service team was helpful.
Your feedback encourages us to keep providing excellent service.
Hope you have a nice day!

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service and Quick Replacement

I had an issue with the battery on my tire inflator, so I contacted customer service to ask if they could send a replacement device. They responded very quickly and arranged to send me a new device right away. I’m very satisfied with their prompt and helpful support. Great customer service!

29 de maio de 2026
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Resposta da AstroAI

Thank you for your kind review.
We’re so glad to hear that our customer service team was helpful and responsive.
Your feedback encourages us to keep providing excellent service.
Hope you have a nice day!

Avaliado com 5 de um total de 5 estrelas

Car Tye Pump

Excellent tyre pump. Works perfectly. Prompt delivery plus an extended warranty.

21 de maio de 2026
Avaliação não solicitada
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Resposta da AstroAI

Thank you for your positive feedback.
We're glad to hear that you're pleased with both the product and the delivery. We appreciate your support.
Many thanks.

Avaliado com 5 de um total de 5 estrelas

Two thumbs up!!

Very pleased with all aspects of this inflator: sized perfect for carrying on a motorcycle trip, performance, display info, lighting, no need to plug into vehicle power, 3 year warranty with product registration, price on Amazon & quick delivery. 2 thumbs up!

30 de maio de 2026
Avaliação não solicitada
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Resposta da AstroAI

Thank you for your feedback.
We're glad to hear that you're pleased with both the product and the speedy delivery. We appreciate your support.
Many thanks.

Avaliado com 5 de um total de 5 estrelas

I just received my Astro 1500a jump…

I just received my Astro 1500a jump starter. I purchased 2. One for my wife and one for me. While I have have not had to use them it is reassuring to know they are ready when needed. The quality appears very good. The instructions were easy to understand and the units were neatly packaged. Shipping was quick also.
The only 2 items I would suggest to the manufacturer is, a rubberized edge on the unit as it is slippery in your hand. It has raised ribs but they offer little in gripping. Also, a protective, removable cap for the end of the charging cables to help keep unit free of any debris.
Hopefully we won't need them for a long time to come. First impression is they are a winner!

30 de maio de 2026
Avaliação não solicitada
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Resposta da AstroAI

Thank you for sharing your experience, Julia.
We truly appreciate your kind words and suggestions about our device. We will pass on the suggestions you raised to our Product Department.
If you need any further assistance, feel free to reach out.
Many thanks, AstroAI

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