My air compressor stopped working a few days ago. I purchased it in November. I called AstroAI and explained everything and gave them my purchase information. They sent me a new one without any hass... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Dealing with Astroai was superb! They were able to quickly diagnose the issue with the tire inflator. Since the issue was with battery and it was under warranty, AstroAI was able to provide a free rep... Ver mais
A+ on support and replied promptly! I purchased AstroAI tire pressure gauge from Amazon about 2 years ago. AstroAI support team was able to identify the issue with it and send me the replacement. T... Ver mais
A empresa respondeu
Reached out to them because the first order was missing parts and they were very friendly and helpful they send me a replacement one very quickly thank you again
Detalhes da empresa
Escrito pela empresa
AstroAI is an automotive and household tool brand dedicated to outfitting customers “For All of Life’s Adventures”. Our products range from tire inflators, tire gauges, and car jump starters to multimeters, freezers, and car cleaning tools, empowering customers to live a life never imagined possible. We have shipped over 10,000,000 products to 30 countries and regions since our establishment in 2016, helping thousands of customers enjoy their time on and off the road to the fullest.
Informações de contato
7423 Doig Dr, 92841, Garden Grove, Estados Unidos
- 1-877-278-7624 (Toll-Free)| 1-562-631-5464 Mon To Fri 9 AM-5 PM (PT)
- support@astroai.com
- www.astroai.com
4,9
Excelente
737 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Shipping was quick
Shipping was quick. Rugged construction with ample accessories. Easy to follow instructions. Works well on my E-bike and car. Simple to use. It is a must-have tool.
29 de maio de 2026
Avaliação não solicitada
Resposta da AstroAI
Thank you for your positive feedback!
We're thrilled to hear that you experienced fast shipping and that the product is easy to use.
Hope you have a nice day!
Astro Ai support was awesome
Astro Ai support was awesome. The machine is small, but powerful. I had a glitch with the pressure gauge, and when I contacted them, they gave me a remedy and also immediately replaced the instrument. It is a must have in your car.
21 de maio de 2026
Resposta da AstroAI
Thank you for your positive feedback!
We're thrilled to hear that you're satisfied with our support and that the product is meeting your expectations.
Hope you have a nice day!
Immediate response from Customer Service
My tire inflator on/off switch stopped functioning after several months. I reached out to AstroAI and after they requested a video of the problem they sent me a new device two days later. I am very satisfied with their service.
20 de maio de 2026
Avaliação não solicitada
Resposta da AstroAI
Thank you for your 5 stars.
We are thrilled to see that our Team's efforts are appreciated and cannot wait to share your feedback with them.
Thanks, AstroAI
No Hassle Customer Service
Had a warranty issue with an AstroAI product which was quickly and thoroughly resolved by customer service.
Item was replaced in a few days with no hassle.
Would buy again from AstroAI.
14 de maio de 2026
Resposta da AstroAI
Thank you for your 5 stars.
We are thrilled to see that our Team's efforts are appreciated and cannot wait to share your feedback with them.
Thanks, AstroAI
I had an issue and it was fixed…
I had an issue and it was fixed immediately without much issue
22 de maio de 2026
Avaliação não solicitada
We had a problem with our compressor…
We had a problem with our compressor which we purchased in 2024. After using a handful of times and a year and a half later, the product stopped working. I contacted the company via email and they promptly replied. After a couple interactions, they offered a replacement due to a faulty product. We were very happy with the customer service we received.
27 de maio de 2026
Avaliação não solicitada
Resposta da AstroAI
Thank you for your kind review, Debbie.
We’re so glad to hear that you're happy with our customer service.
Your feedback encourages us to keep providing excellent service.
Hope you have a nice day!
"On Time"
I purchased my product(tire inflator w/gauge)from AstroAI over 2 years ago, it stopped working almost 2 weeks prior day before yesterday which was Monday. I got on my Amazon account, looked up AstroAI 's contact information, sent them an email containing my issue with the product that I purchased from them and now I will have a brand new one by this coming Friday(only 4 days), if that's not customer service I don't know what is !
25 de maio de 2026
Resposta da AstroAI
Thank you for your kind review.
We’re so glad to hear that our customer service team solved your issue.
Hope you have a nice day!
Awesome customer service.
Awesome customer service.
My unit was broken, but AstroAI customer service hanlded it flawlessly!! Thank you
25 de maio de 2026
Support listened to what I was saying…
Support listened to what I was saying and handled the problem well.
27 de maio de 2026
Reliable product P8
27 de maio de 2026
Avaliação não solicitada
Resposta da AstroAI
Thank you for your feedback.
We're glad to hear that you're pleased with the device. We appreciate your support.
Many thanks.
Yancy and the AstroAI team took care…
Yancy and the AstroAI team took care of my issue and resolved it fast and without hassle. Much appreciated!
21 de maio de 2026
Resposta da AstroAI
Thank you for your kind review, Geoff.
We’re so glad to hear that our customer service team has resolved your issue.
Your feedback encourages us to keep providing excellent service.
Hope you have a nice day!
No problem getting my problem corrected…
No problem getting my problem corrected fast and timely
21 de maio de 2026
Resposta da AstroAI
Thank you for your positive feedback!
We are thrilled to see that our customer support was helpful and timely.
Thanks, AstroAI
Happy with my product
Happy with my product. The price is the main reason I purchased my AM33D.
🤔
17 de maio de 2026
Avaliação não solicitada
Resposta da AstroAI
Thank you for taking the time to share your experience!
We're glad to hear that you're happy with the product. If you have any questions or need assistance in the future, don’t hesitate to reach out.
They stand behind their product and…
They stand behind their product and replaced a defective unit for me.
21 de maio de 2026
The initial air pump I got fried after…
The initial air pump I got fried after 2 tires. Contacted them and they corrected that problem within minutes. 2 days later, I had a brand new airpump. The customer service speaks volumes and I'll always check to see if they sell what I'm looking for.
21 de maio de 2026
Resposta da AstroAI
Thank you for your kind review, Donald.
We’re so glad to hear that you're satisfied with our customer service.
Hope you have a nice day!
Great fast communication and excellent…
Great fast communication and excellent customer service department. Very happy with product support.
21 de maio de 2026
Resposta da AstroAI
Thank you for your kind review.
We’re so glad to hear that our customer service team was fast and that you're happy with our support.
Your feedback encourages us to keep providing excellent service.
Hope you have a nice day!
Great customer service
Fault in product, but followed by brilliant customer service and replacement !
21 de maio de 2026
Resposta da AstroAI
Thank you for your 5 stars.
We are thrilled to see that our Team's efforts are appreciated.
Thanks, AstroAI
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