Avoid Autobulbs Direct (ABD.co.uk) at all costs! I ordered "brand new" OSRAM bulbs, but they arrived previously opened with tampered seals. I had them installed at a certified auto center, and the p... Ver mais
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Veja o que dizem as avaliações
I ordered some car detailing products. I noticed one of the products wasn't what I ordered. After contacting ABD, I was asked to return all the products, which I did, except for two bulbs I needed.... Ver mais
I've fully kitted out two of my own cars and my best friends car from these guys and they've been brilliant. For the first time I had to claim on warranty for replacement LED's last week and I've spok... Ver mais
Been a customer for years and they are still my go to for car bulbs. Such an easy way to find out what bulbs you need by entering your reg number, so helpful. Plenty of purchase options, brands and st... Ver mais
Detalhes da empresa
Escrito pela empresa
Car Lights, Car Bulbs, Headlights, Wiper Blades and Xenon Bulbs available for any manufacturer. Find yours today on Autobulbs Direct Ltd
Informações de contato
Unit 4 Hollybrook Road Ind Est, SO16 6RB, Southampton, Reino Unido
- 0330 1359 545
- www.autobulbsdirect.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 72% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
easy to order and delivery is fast
Well they just don’t work
Well they just don’t work.
All lights show errors.
The dual brightness tail/stop lights barely register for the brake and are brighter than the fog lights.
Just a waste of £80 really but not completely your fault.
The Farad Wind Deflectors fitted perfectly, thank you ABD!!!
I was promptly advised online by an ABD employee when I submitted an enquiry, whether the Farad Wind Deflectors I wanted to purchase, would fit on my crossover 58 Reg Ford Fusion + and they did indeed!!! I appreciate the knowledgeable reassurance from the ABD staff member regarding the product suitability for my make and model of car and I will certainly continue purchasing more products from ABD in the foreseeable future.
ABD had the bulbs I required ik…
ABD had the bulbs I required in stock and they sent them quickly. Great service and no issues. Will definitely use them again when needing bulbs.
Wind Deflectors
I ordered a set of wind deflectors for my car which did not fit when they arrived. I have been awaiting information from their supplier of how to fit these which still has not arrived. So I returned and they will not refund postage because I have not awaited a reply from there supplier, I give them over 2 weeks for this information. I brought a pair from another supplier with different fitment and now have no problems. ( they would have never fitted unless I cut the plastic)
Shocking customer service, do not use!!!
Anti hyper flash 581 led PY21w
After many many attempts of ordering a py21w 581 anti hyper flash from all major sites with no luck then ABDs version works perfectly. Their customer service was excellent after I thought I'd ordered wrong item but turned out to be a mis pick as very similar .after a they called me just to clarify and make sure a replacement was the right one it arrived the next day .
Excellent service A++
Prompt delivery items as described.
Easy to find products
Easy to find products on the website and easy odering process at good prices
Superfast service
Superfast service, have used ABD a few times now and always very efficient👍
Highly recommend ABD
Used these guys a few times now. Website is great - put registration in and all options are displayed for bulbs and wiper blades (yes, they do those despite the name). Absolutely zero problems with orders or delivery. Highly recommend.
Very good selection of LED lamps an a…
Very good selection of LED lamps an a good price
A fair price for a good product.
ABD.co.uk is always my first stop!
ABD.co.uk is always my first stop when looking for auto bulbs.
The prices are competitive and are dispatched quickly, arriving on time and well packaged.
From ordering auto bulbs to delivery a…
From ordering auto bulbs to delivery a few days later, excellent. Fitted and all working. Well packed and good communication.
Very happy.
Easy to select the right bulbs.
Easy to select the right bulbs.
Good selection.
Even managed to order the wrong side bulbs, easy return and prompt refund.
Can’t fault them.
Prompt delivery
My order was delivered within a couple of days. Exactly as ordered
All ok thanks
Consistently reliable, plenty of stock, easy to buy, fast and safe delivery
Been a customer for years and they are still my go to for car bulbs. Such an easy way to find out what bulbs you need by entering your reg number, so helpful. Plenty of purchase options, brands and stock. Fast delivery and well packaged. Great prices. I hope these guys continue for years and years as I will continue to be a regular customer. They are always on my to-do list when planning a driving holiday or before a service or MOT.
Marks on brand new Number Plate - refuse to replace
Ordered a set of number plates from them. When they arrived, one had a mark 'built' into it. It wasn't huge. But, when you buy something brand new, you'd expect it to be free from any blemishes. They refused to change the one affected plate because "it didn't affect the lettering"... So I cancelled the entire order within 14 days of delivery, as per Consumer Rights Act 2015, and returned the plates. They again refused to refund me. So instigated a Visa Debit Card Chargeback via my bank. Just got an email confirming that the money has been refunded to my account by Visa. I didn't get a refund for the return postage, as the law requires. So I am a little out of pocket... But at least this company hasn't got my original money. They'll probably respond with some nonsense about it being a 'custom order' because it's a number plate. It DOES NOT MATTER. In law a defect is a defect. irrespective of being a custom order or not. Their own terms and conditions state they would replace or refund if there was a defect!!! In my experience, they are UNTRUSTWORTHY & UNRELIABLE!
UPDATE: As expected, they responded with the usual explanation... This time attempting to make the blemish even smaller than it was. Ignoring the fact that they have already accepted it was a defect in the emails to me and in their response to this review. However, what appears to elude them, is that VISA, independent in this, looked at the evidence - including PHOTO'S - showing it to be far larger than they are now stating! And VISA decided I was in the right and ABD were in the wrong! Some people just cannot accept LOSING!
Based on my experience. It is possible that if you have an issue, they will ignore UK Consumer Law and not refund you or reimburse you for returning the defective item - as they may lawfully be required to do!
Buyer Beware!!!

Resposta da ABD.co.uk
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