Autodata Group Avaliações 

Scan Company stay away from the them,
We tried a trial of autodata for 7 days for £1 and they told us to cancel send email to Accounts@autodate etc
and then after we did we got a email back from accounts saying we cannot cancel your trial email cancellations@ autodate etc etc and that arrived after our trial period and they took £150 from our bank account and we have phoned the bank and they blocked any further monies to this scam company WARNING DO NOT FALL FOR THE SAME SCAM

SCAM COMPANY, didn’t have the information I needs about headlight wiring. Put in a request to cancel 7 days ago and they are still trying to take payment. 14 times in the last 3 days also at silly o’clock like 3 in the morning. Desperate people. Called today spoke to a Moses with no people skills what so ever fogged me saying I have to wait to the case I raised. Asked to remove my card said no he can’t then asked for manager no again. I’d stay away SCAM SCAM SCAM SCAM SCAM

If i could give e less stars I would. This company is scum. Thieves. Robbing me . Their userface sucks. The information is rubbish and after you try to cancel after 3 days they tell you NO cancel after 12 months . Scum. Go to logicat. Ten times better. And cheaper

No realizan la cancelacion de la suscripcion a pesar de haber enviado el formulacion de cancelacion, la informacion que brinda es muy pobre, no tiene lo que especifica. Queria el diagrama electrico de un vehiculo y no esta

What a swindle, they are able to increase their subscription fees by any amount mid contract and you are liable to pay regardless of the size of the increase, you are not able to cancel the subscription without paying the full year including the increase. Just had notification of a 11.40% increase – no wonder everyone is finding tough at the moment.

Autodata reagiert einfach nicht auf die Kündigung. Software ist totaler Blödsinn! Absolut unseriös!!!

Mediocre product doesn’t deliver what is advertised. If you’re a computer wizard you can find information but for the average user it can be less than straight forward. Zero customer service any complaint or query is responded to with an irrelevant link. Query closed down as responded to with zero response-not ideal when they roll over your contract at a ridiculous increase and won’t respond to queries! Also zero points for loyalty here so you would be better to cancel each year and take advantage of new customer rates apparently 😉

OPLICHTERS! PAS OP.
De aangeboden data is zeer minimaal en slecht, na een proefperiode van 1 maand, en op tijd opzeggen, zit je vast aan een jaarabonnement! PAS OP MET DIT BEDRIJF!

Poor after care service
Poor Communication
Very Average Product
Poor and Dodgy Contract on a 12 months Rolling contract .
Good luck exiting the contract amicably
Plenty other Company’s out there to use

poor a technical company that cannot send wiring diagrams.do not respond to emails or will not ring you back.

Abbuchung trotz mehrfacher, fristgerechter Kündigung!
Wir haben unser AutoData Abo bereits mehrfach fristgerecht gekündigt, auch nach mehrfacher Nachfrage nach einer Kündigungsbestätigung bekommen wir nur unpassende, automatisierte Rückantworten. Niemand ist erreichbar. Leider grenzt das stark an Abzocke. Wir gehen davon aus, dass die Firma unsere Kündigungen zu unrecht einfach ignoriert, weshalb wir uns gezwungen fühlen diese Bewertung zu hinterlassen.

Autodata provided no wiring diagrams for most European make & models, support does not care and they wont cancel your subscription or help in any other way. When emails get sent with difficult questions, there is no replies offered. Dont make the mistake we made. Stay away at all costs, there is no real benefit to your business.

Pretty bad experience. Next to nothing for my car, just a fuse box diagram which was different to what my fuse box layout is. Asked for my £1 back and was refused. Waste of £1.

@Autodata_Group I have used Autodata for many years the product is excellent unfortunately I wish I could say the same about the customer service, I am disgusted, I decided that I would like to enquire about upgrading to enable my staff to use it on more than one pc, I called and asked the question, I was then told its not possible as my contract had renewed and I would have to cancel it first and then renew with another contract, I was then given another telephone number to phone, so I called and they told me that I couldn't change the agreement and would have to wait until next June, i received and email regarding the renewal 2 days before it was due, and called 2 days after the renewal, I have emailed complaining about this nobody has responded, there are other companies trying to sell me there product for half the price,I have stayed loyal to autodata as I like the software, I also find it so disappointing that I am being offered autodata than I am paying now, I have not signed anything to agree this year's contract it's not been discussed with me, how can any business presume the customer is happy and just go ahead and take the subscription fee and then tell them you can't cancel as its in our terms and conditions its disgusting

Worst system, they dont even have my car model from 2018 and they advertise they have more than 5000 models, SCAM SCAM SCAM

Using Autodata and I have to say a good system but the price is utter extortion and greed, Hayes is MUCH better value

WORSE COMPANY YOU CAN DEAL WITH .
TO CONTACT THEM IT WILL TAKE HOURS, ONCE YOU ARE THROUGH, IT WILL TAKE YOU ANOTHER HOUR TO EXPLAIN WHAT YOU'VE ALREADY EXPLAIN TO PREVIOUS 5 SUPPORT GUYS AND NO ONE KNOWS WHAT IS GOING ON.
TOTALLY USELESS.
I WISH I DIDN'T HAVE TO GIVE ANY STAR AT ALL!!

Sent them an email asking if I could purchase a wiring diagram for my car, no reply ever. Tried ringing them, long queue of other people (which is fair enough). What isn't fair enough is not replying to me. That said, just reading some of these reviews I think I'll stay well away. Really sorry to those involved with this crowd. Autodata used to be brilliant, not anymore sadly.

Autodata just keeps increasing in price. The sales team are a pack of vultures who love that their auto renewals keep ticking over to keep the money coming in, Greg is also a terrible example of someone in customer service

Tried the 1 month trial, realised I can get the same info with a google search..... Its so basic and useless, No tech repair data like zero, Basically all it tells you is Oil levels & type real simple stuff doesnt even point out filter locations lol!! Is it worth 100 pound a month absolutley not, Unless you like giving your money away... They have zero customer service, Its one year contract NOT a rolling subscription with no way to cancel, until youve handed over £1,200 for the year then you might have a chance of cancelling if they acknowledge and reply to your emails.....They dont acknowledge cancellation emails in first trial month so they get you roped into the contract.... If gonna spend 100 month use AllData.com as it has ALL the mechanical repair and tech info you would ever need.... Its actually embarressing the lack of information it provides for the price they charge.... I think Trading standards could do with looking into this company, I might even get in toich woth them... Ive tried to cancel within the trial period to no avail so Im left having to block them via my bank and cancel all cards as im not handing over 1200 to these scammy chancers!!! They took 100 pound of me today even after I sent numerous emails requesting cancellation before trial was over...... Wont be getting no more of me I can assure you that..... Dont even get involved guys predatory company with no customer service and once they have you locked into the terrible basic software with large extortionate monthly payments they ignore you so you keep paying into there gravy train.