A Vintage Fit Avaliações 

91
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I ordered two dresses and paid for next day delivery because I needed them for the weekend. One of the items was a preorder, but it wasn’t obvious to me during the ordering process that this wo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brought a custom jersey from AVF and the turn around was so quick and the customer service was amazing, keeping me up to date with delivery etc. I’m absolutely obsessed with it and alway get complimen... Ver mais

Avaliado com 5 de um total de 5 estrelas

Quality & service is top tier! I always get the most compliments when I wear an AVF outfit. Everything is so flattering and don’t have any problems with sizing I usually do. Shipping is super fast too... Ver mais

Avaliado com 5 de um total de 5 estrelas

The quality of the clothes and the designs are insane! Literally never got so many compliments in my life. One of my jeans that I’ve purchased about 3 years ago I am still wearing almost everyday and... Ver mais

Detalhes da empresa

  1. Loja de Roupas
  2. Loja de Jeans
  3. Loja de Vestidos
  4. Loja de roupas vintage

Escrito pela empresa

Based on a love of vintage denim and a struggle to find such fits in the modern world, A VINTAGE FIT was created to combine the two. Offering a range of custom designs, we celebrate nostalgic styles, marrying the past with the present. From women in London, to women all over the world, we introduce a one of a kind, staple wardrobe, tailored just for you.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

91 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 70% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(91)

42 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Honestly by far the most disappointing…

Honestly by far the most disappointing brand I’ve ever purchased from. £200 boots to arrive after 6 weeks falling apart, not cut to actually fit the black boot underneath and all the glue coming off the boots. They even said I could have £5 back for postage, £5? It’s cost me £7 to send them back and you sent me boots that are falling apart if anything you can give me my full refund for the posting back. Looking at there reviews below there customers mean nothing because of the clout from there influencers. I wonder if they sent their influencers tartan Seemed boots with the jeans fabric falling off , big chunks of glue everywhere and the jean fabric not even cut correctly. Disappointing is an understatement, these look like they took someone 15 mins to make yet I waited 6 weeks.

12 de maio de 2023
Avaliação não solicitada
logotipo da A Vintage Fit

Resposta da A Vintage Fit

Hi Siobhan,

We apologise for your dissatisfaction on this occasion.

This item had a 4 week processing time as outlined on our website, however unfortunately it seems there was a slight delay with this order.

Unfortunately, this item was recalled due to a supply error hence the fault with the boots. This meant that of course a resolution was found whereby the item was returned for refund.

The postage refund is calculated fairly depending on the customer location, rates and size of the package.

AVF x

Avaliado com 1 de um total de 5 estrelas

AVOID AVOID AVOID!!!!! WORST COMPANY EVER

SUMMARY: They sent me STAINED jeans which I sent back, and then 3 months after chasing them for my order, they sent me jeans in the WRONG SIZE, COLOUR and WASH and REFUSED a refund.

Where do I start!!! (I ordered the classic jeans & the grey jeans). First of all they sent me STAINED classic jeans, which I was then made to feel as though I stained myself. After a long back-and-forth, I sent back the jeans for an exchange of un-stained jeans (which I should’ve received in the first place), as they were adamant that they could not honour me a refund, despite such an embarrassing mistake on their end for a first-time buyer.

3 months later, I still hadn’t received either of the 2 pair of jeans that I ordered. They said there was a ‘delay’ in the grey denim, which I had to push for a refund for. After extensively chasing on the classic jeans, I then received them 3 months later in the WRONG SIZE, and in a completely different COLOUR and WASH to the first pair of classic jeans that I initially received, and as is listed on their website and social media. I was then made to feel delusional by the customer service team when I flagged this, despite sending a side-by-side comparison photo of the two jeans which are evidently of different denim materials entirely.

It is clear that this company just care about their reputation with influencers and how they appear on social media, and don’t care to satisfy, redeem or value their customers who pay with their hard-earned money.

This has categorically been the most shocking, draining and unfair customer experience that I have ever had to endure. I honestly don’t know how they have gotten away with treating their customers like this, and I am still £110 down for an order from December 2022 which I have nothing to show for.

5 de março de 2023
Avaliação não solicitada
logotipo da A Vintage Fit

Resposta da A Vintage Fit

Hi Maria,

We are very sorry that you were dissatisfied with your experience with us.

As outlined on our website, our denim is vintage and therefore no two items are the same and can vary in wash and natural distressing due to being pre-loved.

We apologise for any inconvenience caused to you on this occasion and we have since improved our processing times, communication and item descriptions to combat disappointment such as this.

AVF x

Avaliado com 5 de um total de 5 estrelas

Jeans that actually fit your body!

Finally a pair of jeans I can wear that fit like a glove! I absolutely love this brand and everything that I have received from them. They are the perfect fit and I’m so happy. Worth every penny.

20 de agosto de 2022
Avaliação não solicitada
logotipo da A Vintage Fit

Resposta da A Vintage Fit

Hi Yasmin,

Thank you so much for your kind words, we are so glad you love your denim.

AVF x

Avaliado com 5 de um total de 5 estrelas

I just got some of the cargos from here…

I just got some of the cargos from here and had to leave a review they were so good, need them in every color😍

20 de agosto de 2022
Avaliação não solicitada
logotipo da A Vintage Fit

Resposta da A Vintage Fit

Hi Cindy,

Thank you so much, we are so happy you love the cargos!

AVF x

Avaliado com 5 de um total de 5 estrelas

The best jeans I’ve ever bought

The best jeans I’ve ever bought! They fit so perfect and I’m obsessed with the style, will definitely be buying more

20 de agosto de 2022
Avaliação não solicitada
logotipo da A Vintage Fit

Resposta da A Vintage Fit

Hi Ellie,

We are so glad you love your jeans, thank you for your kind words!

AVF x

Avaliado com 2 de um total de 5 estrelas

Not worth your time or money

I wanted to support this brand but their lack of action is why i cancelled my order. My pre-order item was taking over 9 weeks to ship (which was understandable as its stated on their site), but I found a cheaper pair on Amazon so I cancelled my order. After requesting a refund, it took over a week to receive an email confirmation (I had to send another email to receive a confirmation) and i STILL dont have my money back.

23 de junho de 2022
Avaliação não solicitada
logotipo da A Vintage Fit

Resposta da A Vintage Fit

Hi Shai,

Thank you for your feedback.

After a refund is processed, it can take up to 2 weeks depending on your bank for this to be credited into your account.

We apologise for any inconvenience caused.

AVF x

Avaliado com 5 de um total de 5 estrelas

The best place to buy vintage Levi’s

The best place to buy vintage Levi’s! I can never find jeans that fit my waist and hips, so was absolutely delighted to discover this website which alter them for you. They arrived much quicker than I had expected and I’ve received so many compliments that I’ve just ordered a second pair in white. I can’t recommend this company highly enough!

4 de agosto de 2021
Avaliação não solicitada
logotipo da A Vintage Fit

Resposta da A Vintage Fit

Hi Mia,

We are so glad that you love your denim, thank you so much for your feedback!

AVF x

Avaliado com 1 de um total de 5 estrelas

DO NOT BUY FROM HERE

Whatever you do, DO NOT ORDER JEANS FROM HERE! I thought a brand being endorsed by someone as high profile as Molly-Mae would have some sort of standard and professionalism in how they are as a brand and the quality of the products they provide. Not only did my jeans take 3x longer than the stated 7 working days, to the jeans arriving eventually today and being damaged! They have arrived with a rip from top of the zip to the bottom of the zip, which is outrageous. I understand they are VINTAGE jeans but vintage should not mean DAMAGED. I thought I’d treat myself to a nice pair of jeans, but I believe I’m not the only one with this issue as Molly-Mae has now deleted the original post. I don’t know what to do as they make it very clear they won’t except refunds or returns and i’m left with shreds of denim for the grand total of £155

2 de agosto de 2021
Avaliação não solicitada
logotipo da A Vintage Fit

Resposta da A Vintage Fit

Hi Mary,

Thank you for your feedback.

We are so sorry about your experience with us on this occasion.

Due to the vintage nature of our custom denim, each item may have some evidence of natural distressing and signs of wear.

However, we have since improved our processing times, customer communication and stock quality.

We apologise for any inconvenience caused and hope you will shop with us again in future.

AVF x

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