AW Bridal Avaliações 

311
•
O TrustScore é 4.5 de um total de 5

4,3

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Avaliado com 5 de um total de 5 estrelas

Ho fatto realizzare degli abiti su misura per le mie damigelle, grazie all'opzione che trovate sul sito "Custom Size", è gratuita e se mandate le misure in pollici precise gli abiti caleranno a p... Ver mais

Avaliado com 4 de um total de 5 estrelas

Lovely fabric well made but unfortunately needed a made to measure. Take measurements as if you were making at home particularly arm sizes etc. After a tricky start it was all sorted. Also ensure you... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have had consistently wonderful experiences with AW Bridal. Every piece is as stunning in real life as it is in stock photos. The pieces are high quality and a TERRIFIC value. I cannot say enough go... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love working with AW Bridal! They're great to communicate with. I'm a wedding photographer, and I've seen a lot of wedding gowns at all different budgets. Usually, gowns at lower budgets feel flimsy... Ver mais

Detalhes da empresa

  1. Loja de Vestidos de Noiva

Informação fornecida por fontes externas variadas

At AW.Bridal, you will get chic inspirations for weddings, proms, evenings, wedding accessories, party décor, etc. Have your wedding gown custom tailored, bridesmaid dresses delivered within 24 hours, and wedding reception DIY won’t cost you a fortune ...


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

311 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 20% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(311)

45 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Scam artists

Ordered three different dresses as had three bridesmaids and wanted them to wear different styles. Aw Bridal emailed me and told me that if I ordered three dresses I was waiving my right to refund two of them, which is ILLEGAL. When I called them out for practicing illegally and threatened to report them, they cancelled my order. AVOID THIS SCAMMY COMPANY.

19 de novembro de 2025
Avaliação não solicitada
logotipo da AW Bridal

Resposta da AW Bridal

Thank you for sharing your feedback. We are genuinely sorry for the frustration and misunderstanding caused during your ordering process. We would like to clarify our policies to ensure all our customers have a transparent experience.

Our Sustainability Commitment
At AW Bridal, we are committed to reducing environmental waste. To achieve this, all our dresses—including standard sizes—are made-to-order. This means each dress is handcrafted specifically for you once an order is placed. To support this eco-friendly mission, we discourage "bracket shopping" (ordering multiple items with the intent to return most of them), as it leads to significant textile waste.

Support for Bridal Parties
We fully understand that bridesmaids often want different styles. Our policy absolutely allows for multiple dress orders when they are intended for different individuals in a bridal party. It appears there was a breakdown in communication regarding the intent of your order, and for that, we sincerely apologize. We never intend to restrict legitimate group purchases; our goal is simply to verify that the items aren't being ordered for a single-person fitting.

Resolution
We take your concerns seriously and are reviewing our internal communication protocols to prevent such misunderstandings in the future. Regarding your cancelled order, please rest assured that a full refund has been processed.

We would love the opportunity to make this right. If you are still looking for dresses for your bridesmaids, you can place a new order and we will personally oversee your order to ensure it meets your needs.

Avaliado com 4 de um total de 5 estrelas

Beautiful dress but beware of sizing

I ordered a custom sized dress (Asma) which was beautiful but I had an issue with the sizing which was hugely wrong - the bust was 5-6 inches larger than it should have been. After going back and forth to provide evidence, customer support agreed that there was an error somewhere in the process and gave a full refund for the dress. The dress itself is beautiful and would be perfect if it was made to the correct size. Perhaps wouldn’t have had this issue if purchasing a standard sized dress.

3 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This was a beautiful process

This was a beautiful process. I found the dress and began the order. I am very pear shaped and the person who received my order noticed this because I ordered the size I needed for my hip measurement, customer service contacted me and walked me through getting the right size so that the top wasn't 3 sizes too large. The process was courteous and non invasive. It was suggested I order custom using my measurements. Boy did I worry. My dress is perfect except I will have gussets put in the sleeves. But my husband said the dress is really beautiful on me. Then I thought I had a shipping issue and their team was spot on helping me locate my package. Thank you so much for helping me look lovely.

1 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

AW Bridal turned a terrible situation…

AW Bridal turned a terrible situation into an amazing experience. After getting a bridesmaids dress from another website that did not fit, I was able to order custom from AW---WITH POCKETS! The size inclusivity and ability to custom order for an affordable price put me at ease. The customer service was elite- timely professional correspondence to ensure my measurements were correct. I received my dress exactly 2 weeks after ordering it, and it fits like an absolute DREAM! The price also turned out to be less than what I paid for my original dress. Thank you so much to everyone that helped to process the order and make the dress. Highly recommend!

For context I am 5'9" and typically wear a size 22/24.

1 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very confusing process past deadline

I placed the order with expedited shipping 5 business days. Submitted the weeding date and the date needed by and no tailoring needed. It’s been over a week we called and they said every dress has to be tailored and it was going to arrive 5 days past the wedding. We canceled the order they were rude and argumentative. Now daughter is in tears. Have to find a dress. Don’t buy here

31 de outubro de 2025
Avaliação não solicitada
logotipo da AW Bridal

Resposta da AW Bridal

We are truly heartbroken to hear about the stress this has caused you and your daughter. Preparing for a wedding is a momentous occasion, and the last thing we want is to add any anxiety to your special day. Please accept our sincerest apologies for the disappointment you experienced.

Our Commitment to Quality (Made-to-Order)
We would like to clarify our process for all our customers. At AW Bridal, to ensure the highest quality and reduce environmental waste, every single dress—including our standard sizes—is made-to-order. This means each dress is handcrafted specifically for the customer once an order is placed.

Transparency on Timelines
Because of this artisanal process, both tailoring time and shipping duration are essential. We strive for maximum transparency by:

Displaying estimated delivery dates clearly on every product description page.

Sending follow-up confirmation emails to verify that our production timeline aligns with the customer's "Date Event."

Our Communication
In this instance, when we realized the handcrafted nature of the dress meant it could not reach you by your required date, our team reached out to notify you immediately. We are deeply sorry if the tone of that conversation felt argumentative; our intention was to be realistic about the logistics to avoid a dress arriving after the ceremony.

We have already processed a full refund for your cancelled order. We wish your daughter a beautiful wedding day and hope she finds the perfect dress for her celebration.

Avaliado com 5 de um total de 5 estrelas

Stunning Bohemian Dress for 1/4 of the Boutique Price

I could write a four page essay on how much I love this dress, followed with a research paper on how glad I am I found it. I am a plus-size budget bride with expensive taste, so you can only imagine how stressful it was to find a dress that ticked all the boxes. I went to four different stores to try on dresses. Even telling them my budget was 800-1,000 US dollars, every single place put me in dresses over 1,500$. I could not even appreciate the dress because I was just so distraught over the price tag. My fiancé and I are doing this wedding thing with no financial help from family. Spending over a grand on a dress for one day has never been in my plans. Then Low and behold, I find AW Bridal. This dress blew me away. It is the cheapest dress I have found online that fit my style, my wedding, and my body type. I also very much enjoyed not having to size up 4 sizes just because its a wedding dress. I am usually in a 1XL/2XL, 18/20 pants size. I ordered my dress in a size 18 with no custom measurements. It fit awesome. I am around 5'6, 250-ISH with a very pear shape. I think my last measurements were somewhere around B-44, W-42, H-54 (think big booty, iddy biddy tiddies) The Good: ~PRICE POINT ~Insanely well made. Very sturdy and thick fabric, makes for a pretty heavy dress. Came to me in the mail with no discolorations or snags in lace. ~The detail! This bold lace was exactly what I was looking for my boho wedding. ~Took about 1 month to get to me vs. ordering in boutique would've taken 3 months to come in ~Flattering A-line shape for the beeg gulls-does not hug your belly or cling to your tootsie rolls ~Amazing customer service. I knew I was going to alter the back and the CSR made sure that I was able to order extra lace so I would not have to mis-match the fabric. Also emailed to confirm my size. I did not do custom measurements because I knew I was getting it altered anyway. ~Cute clasp at the back of the neck hides my shoulder tat perfect <3 ~No "street size/wedding dress size" difference Things to Consider: ~The only "con" I would even mention outloud is just a fair warning to my fellow queen-size peeps: This open back is V E R Y open back. I mean the bottom keyhole is very nearly at the start of my butt crack, and it is very wide open at its widest point. If you have rolls, be aware your biscuits WILL be visible with no alterations. My plan is to keep the keyhole back but bring it up to where my bra strap would usually sit. I will update my review with pics when I get it back from my seamstress. All in all, I am a fan of AW for Life :) Thank you so much for making me feel beautiful without sending me into a financial tail spin!!!! This is your sign to order your dream dress from AW!!!!

10 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing dress!

Honestly speaking, the measurements of Size 4 (as on your website) are TRUE to my body right now with exception of Waist Size (27 1/2 as on your website) is currently just a little bit snug for me BUT....I do NOT need to have "custom" measurement for the Waist because I know my body and once it is 2-3 months away from wedding date, I will be "stressed" and always lose little weight 🤣
The Size 4 Waist (as on your website) will be just right by the time of June 2025 wedding date 😊 I am confident of the Size 4 measurements. I am just being very honest here...it is difficult to choose clothing online when you cannot try on immediately before purchase. I really, really LOVE the style of this dress AND read all your reviews in detail. This is why I have chosen YOU as my FIRST dress choice for my daughter's wedding.

20 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’m so thrilled with the dress

I’m so thrilled with the dress, I just wanted to feel perfect and after a few tries it fitted me like a glove. Thank you for creating it so beautifully, I am very grateful!

22 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AW Bridal Horrible Online Store Deserves Zero Stars…

The reason for the 1 star and being generous as they deserve zero stars; is due to the way the bridesmaids dresses are done. To start on their website the dresses look beautiful but when you receive the dresses it’s completely different, if the dress has a zipper in the back it looks like you have tail therefore you need to go to a seamstress to have that fix which cost additional. In addition their sizing is completely off even when you customize per measurement so the entire dress has to get fixed which again incurs additional cost. The return policy is HORRIBLE since you have to pay for return shipping plus an additional restocking fee! Just the fact almost always you have to take the dress to a seamstress to fix the horrid sewing done on these dresses plus their horrid return policy defines me never purchasing any item from AW BRIDAL AGAIN! I purchased one dress through their measurements and one through their size charts and both dresses had to be altered which cost quite a bit to fix! NEVER AGAIN! I will ensure that I will let as many people know about all these online stores. Do yourself a favor go to a local bridal store it’s cheaper.

22 de agosto de 2025
Avaliação não solicitada
logotipo da AW Bridal

Resposta da AW Bridal

Thank you for providing your detailed feedback. We are sincerely sorry that your experience with our bridesmaid dresses did not meet your expectations, and we understand your frustration regarding the additional alteration costs.

At AW Bridal, every dress, whether ordered in a standard size or custom measurements, is made-to-order to ensure quality.

Design & Structure: Our dresses often include internal structuring and high-quality zippers to ensure durability. We are sorry if the fit felt unnatural; we strive for a seamless finish on every garment.

Sizing Accuracy: We follow strict industry sizing charts and use the specific measurements provided for custom orders. However, because every body shape is unique, minor local professional alterations are sometimes necessary to achieve a "perfect" red-carpet fit—a common practice in the bridal industry.

Transparency in Our Return Policy
We aim to be as transparent as possible regarding our returns to avoid surprises. As a made-to-order brand, each dress is created specifically for the person who ordered it. Because of the labor and fabric costs invested in each unique piece, our policy includes:

Return Shipping: This is a standard practice for many online specialty retailers to keep our initial product prices accessible.

Continuous Improvement
Your comments regarding the "sewing quality" have been shared immediately with our production and quality control teams. We are committed to investigating these specific issues to ensure our high standards are maintained.

Avaliado com 5 de um total de 5 estrelas

Awesome Experience

Excellent communication - they checked in before making the dress to ensure measurements were correct, the dress also arrived 2 days earlier than expected. Its made well and a great style. Im quite impressed! :)

19 de agosto de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Dress fit very well.

Dress was great. Fit perfectly. Good price. Be aware duty fees will be billed later in addition ( it is in the shipping policy) but if like me you might not read those and this is something new since tariffs started up and now apply to items under $800 as well. Responsive to inquires in timely manner. They work with you to make any issues right.

9 de agosto de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Not worth the hassle

After ordering a standard size (nothing custom!), delivery went smoothly and the dress seemed well made. That’s where it all went wrong - the measurements were over 5 inches out to what was ordered. What should be a simple return process for a clear error turned into the stuff of nightmares - pictures demanded (these weren’t then good enough!), and after 2 weeks of back and forth they eventually asked to return dress at my own cost to a US address (£15). A partial refund of 40% was offered to not go through this hassle. Just completely unacceptable on THEIR error. I recommend avoiding at all costs.

EDIT (3 weeks later): AW Bridal have now offered a higher (still partial) refund of £70 (around 65%) which I have accepted and amended from 1 to 2 stars (as am still out of pocket for the experience!).

8 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you so much for the beautiful…

Thank you so much for the beautiful dress you made for me. It was a custom dress that i ordered. It fits perfectly. Although it was custom but it was done less than 2 weeks and shipped to me less than a month. I was very pleased by the service. I will definitely recommend this site. Once again thanks for everything 🥰🥰🥰

27 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Service and Quality

I am 8 months pregnant, and I was so anxious about this dress, but AW Bridal not only sent it on time (early), but they also took careful attention to the crafting so that it fits like a gem. I feel comfortable and confident to support my best friend on her big day, and I'm so thankful for AW Bridal and their craftsmanship to make it all possible! Impressed is an understatement. I also used them for my own wedding, and it’s been a win both times :)

8 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Flawless dress

Order the dress in advance because they want to confirm with you that you ordered the right size because it’s customer made. It came in right on time and it is beautiful!! It fit my daughter flawlessly. It’s her graduation party dress and took professional photos with it. It is beyond gorgeous. Aw bridal kept in touch via email and made sure I got it on time.

23 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do NOT Trust !

Ordered a wedding dress that was guaranteed to be delivered in 3 to 6 days and paid expedited shipping to ensure it shipped even faster. Two weeks later the dress had not been shipped and three weeks later the dress which was supposed to be shipped from LA, Calif was actually shipped from China. A month later still no dress! They lie on the phone and will bait you on!
DO NOT TRUST this CHINA company!

20 de maio de 2025
Avaliação não solicitada
logotipo da AW Bridal

Resposta da AW Bridal

First and foremost, we sincerely apologize for the frustrating experience you’ve had with your dress order—this is far from the service we strive to provide, and we completely understand your disappointment.

We want to clarify that most of our dresses are made-to-order (both standard and custom sizes). This means each dress will be manufactured by our factory after an order is placed, and this production tailoring time is clearly outlined in the product listing.

Under normal circumstances, the shipping time via expedited shipping service to U.S. customers is about 5 days. Regrettably, your order in May coincided with unexpected changes to U.S. customs clearance policies—a factor beyond our control that caused significant delays in delivery.

To make this right, we would be happy to refund the full expedited shipping fee to you as a gesture of our sincerity. We truly value your trust and hope you’ll give us the chance to correct this experience.

Avaliado com 5 de um total de 5 estrelas

Great company

First dress ordered was lost in the mail. I messaged the company and they expedited another dress, free of charge! Excellent customer service and quick to respond to questions. Thank you again for all your help! Beautiful dress! It fit perfectly!

29 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had the privilege of partnering with…

I had the privilege of partnering with AW Bridal for a photoshoot. They let me borrow a dress and even sent me some other ones, and when I tell you their dresses are such amazing quality, I really mean it! I would definitely recommend them to any bride looking to buy high quality wedding dresses. Thank you Aw Bridal!

1 de março de 2025
Avaliação não solicitada

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