AW Bridal Avaliações 

311
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ho fatto realizzare degli abiti su misura per le mie damigelle, grazie all'opzione che trovate sul sito "Custom Size", è gratuita e se mandate le misure in pollici precise gli abiti caleranno a p... Ver mais

Avaliado com 4 de um total de 5 estrelas

Lovely fabric well made but unfortunately needed a made to measure. Take measurements as if you were making at home particularly arm sizes etc. After a tricky start it was all sorted. Also ensure you... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have had consistently wonderful experiences with AW Bridal. Every piece is as stunning in real life as it is in stock photos. The pieces are high quality and a TERRIFIC value. I cannot say enough go... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love working with AW Bridal! They're great to communicate with. I'm a wedding photographer, and I've seen a lot of wedding gowns at all different budgets. Usually, gowns at lower budgets feel flimsy... Ver mais

Detalhes da empresa

  1. Loja de Vestidos de Noiva

Informação fornecida por fontes externas variadas

At AW.Bridal, you will get chic inspirations for weddings, proms, evenings, wedding accessories, party décor, etc. Have your wedding gown custom tailored, bridesmaid dresses delivered within 24 hours, and wedding reception DIY won’t cost you a fortune ...


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

311 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 20% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(311)

45 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

My dress was just beautiful

My dress was just beautiful. I received so many compliments on it. It felt like it just floated - so light and easy. I wore it for my son's wedding. As a bonus, I tossed it in the washer (on delicate) after walking through a spill and it looks like new. I recommend taking advantage of their offer to tailor the dress - especially to remove the built in bra and maybe adjust the length. Very easy to deal with.

15 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely wonderful

AW bridal was so accommodating. They were so easy to work with and really made me feel special with how much they cared about if this dress fit! I am plus size so it's hard for me to order something online. I got the dress super fast and it fits PERFECTLY! I was almost in tears i can't say enough positive feedback about AW!!

11 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible dresses, refund was processed

I got a bridesmaid dress that looked horrible on me. The dress has too much fabric and doesn’t bring out my best shape.
Customer service is pathetic. First, they don’t answer the phone. You just communicate by email. Second, the return policy is not clear. Basically, you can’t return anything you order even if it’s not custom made for one’s measurements. Would not recommend at all.

Update 09/12/2023

Customer care reached out following my review above and refunded the full cost of the dress and shipping. They apologized for the inconvenience.

27 de agosto de 2023
Avaliação não solicitada
logotipo da AW Bridal

Resposta da AW Bridal

Your issue has been resolved. Thank you for your second order and updated the view.
If buyer purchase a dress in standard size, we could accept return upon 30 days receiving and the dress must be in its original condition. Return postage charges will be the responsibility of the customer if there is nothing wrong on our end. Pls also note that customized dresses cannot be returned. You can view our specific policy at this link: https://www.awbridal.com/return-policy.

Avaliado com 4 de um total de 5 estrelas

The shipping took a while and ended up…

The shipping took a while and ended up being delivered to the wrong address (through no fault of the company). The company was very helpful the whole time and checked on my order status every time I asked. Once I finally received my dress, it fit perfect (I got a custom size), and the quality is great.

29 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never again!

Sadly, the dress I received was terrible. I sent them my custom measurements and the only thing that fits, is the waist. The top is a mile too big and falling off the shoulders. The neckline seam was poorly sown and doesn't lay flat, there is a very noticeable puker below the zipper on the back, and awkward pukers of materials on each side below my hips. The dress is also far too long. Lesson learned.

29 de agosto de 2023
Avaliação não solicitada
logotipo da AW Bridal

Resposta da AW Bridal

We're really sorry to hear about the issues you've encountered with the fit of your dress. Our aim is to provide dress that fit perfectly, especially when they are tailored to the specific measurements provided by our clients. Unfortunately, without a follow-up or photos, our ability to investigate and assist is significantly limited.

Avaliado com 5 de um total de 5 estrelas

The dresses from AW Bridal are so…

The dresses from AW Bridal are so gorgeous! They have such a knack from creating wow factor gowns! I love how the material hangs and shows off the classy designs. Very unique and beautiful work. Highly recommend!

13 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love it

Love it
I ordered many dresses for weddings that are coming up and didn’t like any of them. Took a chance and ordered from AW Bridal and loved it! I liked the material, the fit and the style, so much that I ordered another one in another color.

20 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

WOW words can’t explain amazing!!!

I like leaving reviews to help out the next person and I absolutely love this! I'm a bigger girl usually 16/18 in pants. & this dress is soooo beautiful, comfortable & form fitting. It compliments my body type. I really wish i found clothes this easy. & the price was affordable! I know i will be ordering another color. This dark green is to die for !!!!

28 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible company

Horrible company. I placed an order. Received it in a timely manner. The dresses were horrible quality and did not look like they did online. I sent an email to get a return label. Took three emails and over and over a month before they responded. They only wanted to give me a partial refund and make me keep the dresses. To this day they have not refunded my money but I have shipped the dresses back. Also they are not in the USA. They are in China and lie. I would not recommend using this company.

20 de abril de 2023
Avaliação não solicitada
logotipo da AW Bridal

Resposta da AW Bridal

We want to extend our sincerest apologies for the dissatisfaction you've experienced. It is our goal to provide quality products and a smooth return process, and it is clear we have not met these standards in your case.

We want to clarify that we do provide a US return address to you. However, there seems to have been a misunderstanding regarding your return, as we were not made aware of the shipment. We only received the return tracking number several months after the return was initiated, at which point we promptly issued your refund.

We understand the frustration this delay has caused and we are taking steps to ensure that our communication channels are more responsive to prevent such occurrences in the future.

Avaliado com 1 de um total de 5 estrelas

DO NOT USE

DO NOT USE

I got a promotional email from this company and I could see all the emails of other users who got the same email. That is a huge breach of privacy and confidential information.

13 de julho de 2023
Avaliação não solicitada
logotipo da AW Bridal

Resposta da AW Bridal

We have been made aware of a significant error where a recent promotional email from our company inadvertently displayed the email addresses of other recipients. We recognize this as a serious breach of privacy and confidentiality, and we cannot express enough how sorry we are for this mistake.

Upon discovering this issue, we immediately launched an internal investigation to understand how this breach occurred and to implement measures to ensure it does not happen again.

We deeply value the privacy and trust of our customers, and we are devoted to upholding the highest standards of confidentiality. We want to reassure you that we have not detected any further unauthorized disclosure of personal data as a result of this incident.

Avaliado com 5 de um total de 5 estrelas

Amazing Experience Overall!!!

I had the most amazing experience with the Bridal Team. I was offered the opportunity to have my dress customised & I'm elated that I took up the offer. Initially, I was hesistant since it is usually a challenge to have dresses sized to what I describe as my "unusual" body shape. However, the Bridal team did not fail to deliver. The dress was sized to perfection. It was beautifully designed & created with high quality fabric material. The team was super helpful & professional. Their service is impeccable. I highly recommend this company & I can say hands down, that you will be completely satisfied with your product. This was my first experience with them, and this will not be my last. Thanks Bridal team. You guys rock!!!! I absolutely adore my dress and I appreciate your wonderful service.

2 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Custom Sizing was PERFECT!

I got a bridesmaids dress for a wedding this summer. My body doesnt really fit into normal sizes, so I choose to go custom sizing. The results were PERFECT! The dress was the perfect fit and I did not have to get it resized at all. The quality is really nice and the fabric was as well. The customer service was also superb. I like how they confirmed the sizing before they started making the dress. They were always quick to respond, which was a plus.

1 de junho de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Sizing is VERY off, must get custom sized

Ok so the pros: the quality is actually pretty good. The fabric has a nice feel. The custom sizing was done perfectly.

The MASSIVE cons: 1) they have their address as California, USA. They are in China. Everything is made and sent from China. This isn’t necessarily a big deal except for one thing; 2) the sizing. It’s a mess. I got a custom size for one dress, so thankfully that was fine, but wanted another for a backup and bought a ready to ship one (meaning they don’t make it to order like the others on offer). RtS is a fraction of the price, and now I know why. I wear a US 8 or 10. Using the measurements in the sizing chart, that equates to an AW 14. But when it got to me I couldn’t even zip it up. I would need probably an 18 in their size to fit me. So the chart is bogus and their sizing is too.

However, the colors are beautiful and the fabric is nice. You get a pretty dress for 100 bucks and since it’s for one day that’s not so bad. Just whatever you do, get a custom size with your exact measurements. They do it for free, and it’s the only way you are getting the right size.

1 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love working with AW Bridal

I love working with AW Bridal! They're great to communicate with. I'm a wedding photographer, and I've seen a lot of wedding gowns at all different budgets. Usually, gowns at lower budgets feel flimsy and cheap. I can honestly say that I've been very impressed with the quality of every AW Bridal dress I've photographed. If you're a bride on a budget but still wanting a gorgeous gown, I'd definitely recommend AW Bridal!

10 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This company is great to work with!

This company is great to work with. I use their gowns for all of my styled shoots in Michigan and they always pay for me to ship it back! So kind and easy to work with. Gowns are beautiful!!!

16 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I feel like a princess!

My dress is SO beautiful! I have the Aw Cirrus Dress and it’s a total dream come true dress! I’m 5ft 8” and often struggle to find gowns long enough but this gown is perfect and floats beautifully. Check the size chart carefully as it is a firm fit! I feel like a princess, adore my dress!

15 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing!!

I’m obsessed with all of their dresses! Super great quality and color options. The customer service is also amazing. I would recommend!

9 de agosto de 2022
Avaliação não solicitada

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