Ordering was easy. The waterproof seat protector arrived promptly and was well packaged. Added to this the delivery was via dpd which gave us full visibility of progress of our parcel. We were also gi... Ver mais
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Veja o que dizem as avaliações
We have bought all our car seats from this shop and we had always a positive experience on the shop as well as online. They are very knowledgeable and will go above and beyond to explain everything an... Ver mais
A empresa respondeu
The Venus is surprisingly easy to manoeuvre even on some of the narrow paths around here. I like that it feels lightweight without being flimsy and folding it away is much less of a struggle than I ex... Ver mais
A empresa respondeu
We wanted something practical for weekends away and Maxi-Cosi Merlin looks like it'll do the job nicely. It's easy to set up, doesn't take up too much space when folded away and feels sturdy. Ordered... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Established in 1982 Baby & Co is Bristol's Premier Nursery Store. Shop Online and in store for Prams, Pushchairs, Car Seats, Nursery Equipment, & nursery furniture. Stockists of leading brands including Bugaboo, Cybex, Silver Cross, Mamas & Papas, Britax, iCandy, Joolz Axkid, BeSafe and many more.
All About Baby & Co
Escrito pela empresa
- Family Business With Over 40 Years Experience
- Established in 1982 Baby & Co is a family business that prides itself in its customer service and industry knowledge.
- Fast Free UK Delivery
- On most items excluding "made to order" nursery furniture we offer fast next day delivery to all UK Mainland postcodes
- We Are Bricks As Well As Clicks
- Be secure in the knowledge that we are a proper stop and well as a cutting edge e-commerce website. We have been in the same location for over 40 years and have looked after two generations of local families.
- Experts in Baby & Child Car Seats
- We are highly experienced in all aspects of baby and child car seats in particular Extended Rear Facing and the new i-Size regulations. All our sales team receive regular car seat training in house and directly from the car seat manufacturers.
- Service Agents & In-house workshop
- We are service agents for many of our brands including Maclaren and offer in house repairs and servicing. Our trained engineer has over 40 years experience and is able to resolve any issue that may arise.
Informações de contato
21 Temple Street, BS31 1HF, Bristol, Reino Unido
- 0117 986 8184
- info@babyandco.com
- www.babyandco.com
Cybex Balios Bundles
4,2
Muito Bom
4 mil avaliações
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Resposta da Baby & Co
We're so happy to hear you had a perfect experience with our quick delivery. We truly appreciate your kind words!
It’s supposed to be 7 to 10 days…
It’s supposed to be 7 to 10 days delivery mine took nearly a month The service was absolutely terrible. I ordered a baby seat 31st of July when it was in stock on line to find out that baby&co had no stock whatsoever and baby&co was having problems with their supplier it took me to tell them that they should take it off-line. I went online the next day they took it off stock. It took me a month to get my baby seat for my daughter. And to find out that baby&co did not know that their supplier was moving which I find hard to believe.28th August it turned up
31 de agosto de 2026
Resposta da Baby & Co
We sincerely apologise for the extended delay in receiving your Recaro car seat and the lack of clear communication throughout the process. We understand your frustration with the delivery timeframe and the difficulty in getting updates. We are actively reviewing our communication protocols and supplier management to prevent similar situations. We appreciate you bringing this to our attention.
Recaro have moved warehouse in both Germany and the UK. This had resulted in extreme delays in stock arriving in the UK. This has been incredibly difficult situation for us and we have scheduled a meeting with the country manager early next month to understand the issues, and to prevent this happening again.
The flow of information from Germany has been very poor and not allowing us to offer the levels of customer service we would like.
Again please accept our apologies in this matter.
Good discount on selected items
28 de agosto de 2026
Resposta da Baby & Co
We're delighted you found value in our selections. We appreciate your positive feedback!
Took the Cybex Libelle on holiday with…
Took the Cybex Libelle on holiday with us and it was brilliant. It folds down so small that it was hardly taking up any room at all. Made travelling with the little one a lot easier and we're really pleased with it
14 de agosto de 2026
Resposta da Baby & Co
We're so happy to hear the Cybex Libelle made your holiday travels easier! We appreciate you sharing your positive experience with us.
AVOID!!!
AVOID!!!
PLEASE READ BEFORE PURCHASING!
i wish i read the reviews before i placed the order.
When i ordered my recaro car seat it said 7-10 working days delivery.
2 weeks went by without a single message from them so i emailed to get an ETA.
Took one week to respond saying theres a delay with their supplier and no further information. another 2 weeks went by without hearing anything so i emailed again- they said the same thing.
another week went by and i tried to call the shops phone number- no answer.
It took just under 2 months to receive my order with no apology. There was no mention that they dont stock these in store, if i had known that id of cut them out and gone elsewhere that stocks them.
27 de agosto de 2026
Avaliação não solicitada
Resposta da Baby & Co
We sincerely apologise for the extended delay in receiving your Recaro car seat and the lack of clear communication throughout the process. We understand your frustration with the delivery timeframe and the difficulty in getting updates. We are actively reviewing our communication protocols and supplier management to prevent similar situations. We appreciate you bringing this to our attention.
Recaro have moved warehouse in both Germany and the UK. This had resulted in extreme delays in stock arriving in the UK. This has been incredibly difficult situation for us and we have scheduled a meeting with the country manager early next month to understand the issues, and to prevent this happening again.
The flow of information from Germany has been very poor and not allowing us to offer the levels of customer service we would like.
Again please accept our apologies in this matter.
The nursing pillow has actually made…
The nursing pillow has actually made such a difference to getting comfortable at night. I wasn't expecting it to be quite so useful, but it's really helped me sleep better and takes a lot of pressure off. Really glad I got one.
14 de agosto de 2026
Resposta da Baby & Co
We're so happy to hear our nursing pillow has made such a positive difference in your comfort and sleep! We appreciate you sharing your experience.
Great communication
I ordered from this company knowing delivery had a delay. They were quick to respond to my enquiries and delivered as promised. Can definitely recommend.
30 de julho de 2026
Resposta da Baby & Co
We're so happy to hear that we met your expectations with our communication and delivery. We truly appreciate your kind words and recommendation!
Our little one had finally outgrown his…
Our little one had finally outgrown his Axkid Minikid, so we moved him onto the Nextkid. It's been a really easy transition and he seems really comfortable in it. Nice to have a seat that gives us plenty of room to grow into as well. Would definitely this seat.
14 de agosto de 2026
Resposta da Baby & Co
We're so happy to hear your little one transitioned smoothly to the Nextkid and is comfortable! It's wonderful that the seat offers plenty of room to grow. Thank you for your kind words.
I’d generally avoid - terrible supplier management
I’d generally avoid if you want anything on time.
We ordered a car seat bundle, which at the time of ordering displayed no lead time. One week later we were told there was a lead time of an additional 7-10 days. After the 10 days we were told it would be another 10 days.
We complained and arranged for a different (more expensive - even with the pretty miserly discount from Baby & Co.) product to be ordered on the basis that this product was in stock and ready to be dispatched.
Only after we completed that order were we told that the new product was also now on a 7-10 day lead time. Again we complained and Baby & Co dispatched half of the bundle which eventually arrived.
After 10 days, unsurprisingly, the other half still hasn’t arrived and we’ve been told it will be dispatched next week (ie another 7 days) with minimal apology from Baby & Co. I won’t hold my breath.
Other complaints on here concern lead times so it’s clearly a systemic issue.
For what it’s worth we actually found most products much cheaper elsewhere - wish we’d got the lot elsewhere (Halfords for car seats, who dispatched next day).
I wouldn’t recommend if you need these things on time (as most people do for baby products).
15 de agosto de 2026
Avaliação não solicitada
Resposta da Baby & Co
We appreciate you taking the time to share your detailed feedback regarding your recent experience with us. We sincerely regret the extended delays and the frustration this has caused, especially concerning essential baby products. We understand how crucial timely delivery is, and we are truly sorry that we fell short of your expectations on multiple occasions.
We acknowledge the issues you've highlighted regarding the lead times for both your initial car seat bundle and the subsequent replacement product. We are also concerned to hear about the piecemeal delivery of your order and the lack of clear communication. We are actively reviewing our processes to address these systemic issues and improve the accuracy of our stock and dispatch information. Your comments about finding products cheaper elsewhere and the next-day dispatch from competitors are also noted as we continuously strive to enhance our service. We are committed to making the necessary improvements to prevent similar situations for future customers.
Very quick delivery!
Very quick delivery and a lovely product. The Ergobaby bouncer is great quality and we got it at a great price too.
12 de agosto de 2026
Resposta da Baby & Co
We're so happy to hear you're pleased with the quick delivery and the quality of your Ergobaby bouncer!
Bought this as a second buggy and it's…
Bought this as a second buggy and it's been ideal. Really easy to pop up and down, feels sturdy and works well for days out. Very happy with it.
27 de julho de 2026
Resposta da Baby & Co
We're so happy to hear our buggy has been ideal for your needs and works well for days out! We appreciate your positive feedback.
Really good company
Really good company, ordered an ergobaby metro 3 stroller as they had a really good offer on it. Far cheaper than competitors. The stroller was shipped the same day and arrived quickly in perfect condition.
11 de agosto de 2026
Resposta da Baby & Co
We're so glad to hear you found a great offer on the stroller and that it arrived quickly and in perfect condition! We appreciate your kind words.
Quick delivery
Quick delivery, good price, item in perfect condition. Exactly what I wanted. Very happy
12 de agosto de 2026
Resposta da Baby & Co
We're so happy to hear that our delivery was quick and the item arrived in perfect condition. Thank you for your kind words!
We went for the Joie highchair after…
We went for the Joie highchair after reading lots of reviews and it hasn't disappointed. Ordering was smooth and seemless
27 de julho de 2026
Resposta da Baby & Co
We're so happy to hear you're pleased with your Joie highchair and that ordering was smooth! Thank you for sharing your positive experience.
Resposta da Baby & Co
We're so happy to hear that our pricing met your expectations and that your delivery arrived swiftly! We truly appreciate your kind words.
This has been a really good booster…
This has been a really good booster seat. Easy to use, feels safe and my child is happy sitting in it, which is the main thing
27 de julho de 2026
Resposta da Baby & Co
We're so happy to hear your child is comfortable and that our booster seat is easy to use and feels safe. Thank you for your wonderful feedback!
Resposta da Baby & Co
Our pleasure. We hope your little one enjoys the wheelybug!
Dispatched the order within 3 hours…
Dispatched the order within 3 hours after ordering it
6 de agosto de 2026
Resposta da Baby & Co
We're so glad to hear your order was dispatched quickly! We appreciate your kind words.
I've been looking at the Silver Cross…
I've been looking at the Silver Cross crib for a while and finally decided to order it from Baby & Co. It arrived just as expected and we're really pleased with how it looks in the nursey. A great buy
27 de julho de 2026
Resposta da Baby & Co
We're so happy to hear you're pleased with your Silver Cross crib and how it looks in the nursery. Thank you for choosing us!
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