I had a desk uplifted as I did not require it any longer. The person who came to uplift the desk was very good, he called to inform me when he would arrive. He came into my flat and dismantled th... Ver mais
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Veja o que dizem as avaliações
The delivery drivers/installers were prompt and friendly. Installation was extremely quick and time was taken to explain how the equipment worked as well as making sure it actually did work! Fast, ef... Ver mais
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I found the assessment very helpful and informative. I felt very validated, and he thoroughly explained why I struggle on the chairs in the office, and a way we can move forward.
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I recently had an assessment with Ellie, she was such a lovely person, she listened to my worries and concerns and made feel like a real person and not a number. She advised the next steps and wh... Ver mais
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Detalhes da empresa
Sobre Back Care Solutions
Escrito pela empresa
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TRAINING & ASSESSMENTS
We are the UK’s leading supplier of ergonomic office products, workplace assessments and mobility solutions ranging from ergonomic chairs, standing desks, mice & keyboards, posture supports and powered chairs. Our mission is to improve workplace comfort and to both prevent and manage muscular injuries and postural problems at both home and work.
Our team is available to assist with expert advice and support via phone, email or live chat or alternatively we can provide a range of DSE and workplace assessments both on site and remotely to mitigate any work-related injuries and risks.
We have been operating for 20 years and have become one of the leading names in the workplace ergonomics market, with a priority placed over customer satisfaction and service. We ensure that each customer is provided with a bespoke solution with suitability assured by our trial and returns periods.
Informações de contato
The Old Bakery, Club Street, PR5 6FN, Bamber Bridge, Reino Unido
- 01772 330 333
- office@backcs.co.uk
- www.backcs.co.uk
5,0
Excelente
3 mil avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The service was excellent
The service was excellent, from ordering my equipment to receiving it.
24 de julho de 2025
Resposta da Back Care Solutions
Hi,
We’re grateful for your 5-star review and glad to hear you found the service excellent from order to delivery.
Kind regards,
The BCS Team
Easy process, very happy!
Really easy, simple experience! Stephen was so lovely and really took his time to show me all my equipment. For the first time in a long while, I did not feel judged for having disabilities.
Back care solutions have been great! Through multiple delays (through no fault of their own) accommodated me brilliantly!
Would highly recommend back care solutions! Thank you for making the whole process very smooth!
15 de julho de 2025
Avaliação não solicitada
Resposta da Back Care Solutions
Hi Sophie,
We truly appreciate your 5-star review and are delighted to hear that Stephen and our team made the experience smooth, supportive, and judgment-free.
Kind regards,
The BCS Team
Resposta da Back Care Solutions
Hi Suma,
We really appreciate your 5-star review and are delighted to hear you found our service fantastic!
Kind regards,
The BCS Team
Good customer service
Good customer service, explained what was needed and were able to discuss the chair assessment I completed on their website to ensure I got the right equipment.
15 de julho de 2025
Resposta da Back Care Solutions
Hi there,
We’re thrilled to receive your 5-star review and glad our team could provide clear support and guidance to help you find the right equipment!
Kind regards,
The BCS Team
Great from start to finish
Great from start to finish. Helpful and informative staff.
8 de julho de 2025
Resposta da Back Care Solutions
Hi Ceri,
We truly appreciate your 5-star review and are thrilled to hear our team was helpful and informative from start to finish.
Kind regards,
The BCS Team
The gentleman that delivered my order…
The gentleman that delivered my order was very helpful and he explained how to use the equipment and came at the time he said that he was
9 de julho de 2025
Resposta da Back Care Solutions
Hi Pauline,
We’re grateful for your 5-star review and glad to hear our delivery team was punctual, helpful, and clear in explaining the equipment.
Kind regards,
The BCS Team
Very prompt and efficient service
Very prompt and efficient service. Very pleased with my desk
8 de julho de 2025
Resposta da Back Care Solutions
Hi Chris,
We’re grateful for your 5-star review and delighted that you’re pleased with your desk and our prompt, efficient service!
Kind regards,
The BCS Team
The delivery of my new chair and…
The delivery of my new chair and installation along with making the chair right for me was first class, made a difference to my back straight away. Thank you again
7 de julho de 2025
Resposta da Back Care Solutions
Hi Rob,
We really appreciate your 5-star review and are delighted to hear the chair delivery and setup made such a positive difference for your back.
Kind regards,
The BCS Team
The delivery person was friendly
The delivery person was friendly. Took chair to room required & went through all the options on it with me. He then adjusted to me personally.
7 de julho de 2025
Resposta da Back Care Solutions
Hi Simpy,
We’re thrilled to receive your 5-star review and are glad our delivery person provided such friendly and personalized service!
Kind regards,
The BCS Team
Caring for your Back
They have experienced and professional operatives that made you comfortable and the process very pleasant.
They came on time and set up without disrupting the house.
Very impressed with them
1 de julho de 2025
Resposta da Back Care Solutions
Hi Edward,
We’re grateful for your 5-star review and are delighted that our experienced team made the process smooth and comfortable for you.
Kind regards,
The BCS Team
Delivered on time and good equipmemt
3 de julho de 2025
Resposta da Back Care Solutions
Hi Kath,
We appreciate your 5-star review and are glad to hear the equipment and timely delivery met your expectations!
Kind regards,
The BCS Team
Driver called and gave a time slot…
Driver called and gave a time slot update.
He was really friendly and helpful with the delivery. Supported with talking me through the new equipment and showing me how to set it up.
1 de julho de 2025
Resposta da Back Care Solutions
Hi Abby,
We’re thrilled to receive your 5-star review and glad our driver’s friendliness and support made your delivery experience a great one!
Kind regards,
The BCS Team
Prompt and on time.
Prompt and on time.
Pleasant professional and knowledge about the products.
Explained clearly how to set the chair up .
Also advised on other products, so I now have a lower back support cushion for in meetings.
30 de junho de 2025
Resposta da Back Care Solutions
Hi Jeanette,
We’re grateful for your 5-star review and are glad our prompt, professional service and product advice made a positive difference for you.
Kind regards,
The BCS Team
fantastic
very thorough full assessment of the difficulties i was having working at my desk. supplied with suitable equipment to meet all of my needs. Assessors were very professional, friendly and experienced. Equipment that arrived was very good quality and manufactured to meet my pacific needs.
27 de junho de 2025
Resposta da Back Care Solutions
Hi Mandy,
We sincerely appreciate your 5-star review and are glad our thorough assessment, professional team, and tailored equipment met all your specific needs.
Kind regards,
The BCS Team
Wonderful service
Wonderful service! Delivery was 15 minutes early, and I got to start my shift in the comfort of my new chair. He was super friendly and explained everything I needed to know about how the chair works. Give that man 74 Good Noodle stars ❤️
23 de junho de 2025
Resposta da Back Care Solutions
Hi Jessica,
We’re thrilled by your 5-star review and glad our early delivery and friendly service helped you start your shift in comfort.
Kind regards,
The BCS Team
Resposta da Back Care Solutions
Hi Widyane,
We appreciate your 5-star review and are glad our service and communication met your expectations.
Kind regards,
The BCS Team
everyone who I have dealt with from…
everyone who I have dealt with from back care solutions has been courteous and understanding and at all times professional.
26 de junho de 2025
Resposta da Back Care Solutions
Hi Javed,
We’re grateful for your 5-star review and thrilled to hear that our team has consistently been courteous, understanding, and professional.
Kind regards,
The BCS Team
Great experience
Delivery was very quick and the items I recieved have already helped my RSI
17 de junho de 2025
Resposta da Back Care Solutions
Hi Jo,
We’re thrilled to hear that our quick delivery and products have already helped your RSI.
Kind regards,
The BCS Team
Regular communication from back care…
Regular communication from back care solutions helped. The engineer on the day also explained the controls of the chair very clearly.
10 de junho de 2025
Resposta da Back Care Solutions
Hi Jason,
We’re thrilled to receive your 5-star review! We’re glad our regular updates and the engineer’s clear explanation made a positive difference.
Kind regards,
The BCS Team
Excellent Company!
The team from enquiry to delivery were very efficient, response time was brilliant and all staff that I spoke to were very friendly and were happy to answer questions.
They were knowledged in having products funded by access to work, and this was a relief as the process was very new to me.
18 de junho de 2025
Resposta da Back Care Solutions
We’re grateful for your 5-star review and so pleased to hear our team’s efficiency and knowledge made the process smoother for you. We’re always happy to support customers navigating Access to Work for the first time.
Kind regards,
The BCS Team
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