Called the store and spoke to Matt. Really friendly and helpful. Went to the store about half an hour later. The young guys on the desk at the service area was friendly professional and knowledgeable... Ver mais
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Veja o que dizem as avaliações
A superb experience in buying a fantastic bike that I am delighted with. You don’t just purchase a bike you join the Balfes family. A family that loves cycling and all it has to offer. I am totally... Ver mais
Over and above expectations. Headset starts to make an alarming knocking sound. In to Reigate branch and on the spot identified the star nut had rusted away. Booked for a headset service in four days... Ver mais
Would have been 5 stars except for the fact I kept trying to speak to your Gatwick branch which was the nearest branch for me but no one would answer the phone. So I then phoned Reigate who did answ... Ver mais
Detalhes da empresa
- Loja de Bicicleta
- Loja de roupas desportivas
- Conserto de Bicicletas
- Loja de acessórios para bicicletas
- Ciclismo de estrada
Sobre Balfe's Bikes - Reigate
Escrito pela empresa
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Escrito pela empresa

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Informações de contato
43 Bell Street, RH2 7AQ, Reigate, Surrey, Reino Unido
- 01737 242163
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Couldn't have been more helpful
Couldn't have been more helpful. Popped in with a question on a second hand Trek bike I'd purchased privately. They knew exactly what I was talking about, offered to look at it and do a general service. Identified and resolved a couple of other items too, keep me informed throughout the process and price was very reasonable for all that they did.
Thanks Guys, keep up the great work and no doubt I'll be back for your advice and services again some time.
They were helpful and knowledgeable in…
They were helpful and knowledgeable in the shop (4⭐️) although we were disappointed that we had verbally agreed a date to pick them up, but when we arrived they said that they weren’t.. hence we were stranded at the shop as cycling our new bikes was our way home (2⭐️)
Had a great experience with Balfe's
Had a great experience with Balfe's, 1st expertise of a damaged bicycle and then the purchase of a Specialized Tarmac Sworks frame and a one piece cockpit. Was really well looked after and follow up was great. True professionals who love their job and are good at it. Recommended.
Bought a new mtb, great service
I came in wanting to buy a new mtb. The staff were super helpful answered all the questions I had and super helpful recommending products. Super happy with the service I revived couldn’t fault anything.
Great customer service from your…
Great customer service from your reigate store. Had a couple of jerseys which didn't quite fit right and there was no problem returning them.
Excellent service as always
Excellent service as always, great discount & delivered a day early.
The Reigate team was absolutely fantastic
The Reigate team was absolutely fantastic, im so happy with the service I recieved, they showed and explained everything in more depth to me when I didnt understand certain parts or things on my bike, they gave me advice on what to do with my bike. They treated me with respect and im very grateful for the time they gave me.
They were friendly and understanding, the shop was clean and well laid out and easy to get around.
Thank you team Reigate, you all made my day!
Absolutely fantastic service
Absolutely fantastic service - went out of their way to get me back out in the bike!! Thank you!
Great customer service in getting my…
Great customer service in getting my Pashley back on the road. Richard went above and beyond to source some hard to find parts and did an excellent job servicing the bike. Highly recommended!
Great shop, super helpful staff
I ordered a pair of cycle ahoea for my husband as a present on their click & collect service. When I arrived the guy in the ahop realised I had bought the wrong type for a spin bike and changed them and then put the correct fixing on them for me. They couldn’t have been more helpful. Highly recommend
The whole experience was brilliant
The whole experience was brilliant. Matt from Reigate was excellent from start to finish. Keep up the good work
Fantastic
Fantastic, knowledgeable, helpful and totally non pushy. Matt in particular at Balfe’s Reigate was brilliant!
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Shout out to James Tagg at Balfes…
Shout out to James Tagg at Balfes Reigate. They charged up my Di2 after I had cycled to Reigate and realised battery was low. When I went to collect it he said there was 'no charge' (excuse the pun!) Excellent service!

Resposta da Balfe's Bikes - Reigate
Completed repair and gave advice would…
Completed repair and gave advice would recommend

Resposta da Balfe's Bikes - Reigate
Great service
Great service. Kept updated on a regular basis.
When collecting, they also fitted some break pads which I had taken with me. All excellent

Resposta da Balfe's Bikes - Reigate
Prompt and efficient
Good discussion about what needed doing and prompt and excellent service. The bike was actually ready speedier than anticipated

Resposta da Balfe's Bikes - Reigate
Buying a Bike from Trek
What a fantastic ordering and delivery process you have. I ordered a gravel bike on the 2nd Dec 25 and it arrived today on the 4th Dev 25 before lunch time......class.
I'm yet to properly inspect and ride the bike I've chosen and it's a Trek Checkpoint ALR 3 in a Carmine (very deep red). It looks great.
The delivery driver was very helpful and made sure that I was set up before he left me.
Thank you for making my purchase hassle free and very quick.
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