Order #82792 I ordered a stroller on July 26th. I paid delivery on July 27th. Today is August 9th, and the order still hasn't shipped. I do not knew it took so long to order. I'll wait another... Ver mais
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Veja o que dizem as avaliações
Ordered two Cars wondersuits for my car mad nephew and his new baby brother. Delighted with these little wondersuits. One of the was very big so initially wanted to return it but in the end decided... Ver mais
We received exceptional service during very difficult times. Susan answers all enquiries personally and promptly. We had our wonderful Egg pram delivered and cannot express how happy we are with it.... Ver mais
A empresa respondeu
We bought our stroller, car seat and base along with various baby clothes and accessories from Bambinista. We noticed that baby shopping is mainly on line unless you travel far and wide to find a shop... Ver mais
Detalhes da empresa
Escrito pela empresa
The coolest collection of modern, trendy and minimal baby, toddler and kids clothing, accessories, toys and home products at BAMBINISTA. Ages 0-6 years.
Informações de contato
4,1
Muito Bom
209 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Fantastic service
Fantastic service, quick delivery even with everything going on right & little man loves it!
1 de abril de 2020
Avaliação não solicitada
Resposta da BAMBINISTA
Hi Hollie
Thanks for your review, it really means so much to me. Crazy times now with all the Coronavirus chaos, but I still try get orders out as quickly as possible, personally filling every order and dropping them at the post office (while safely social distancing, of course).
Stay well and hope your family are all healthy!
Kind regards
Susan
Bambinista Founder & CEO
Resposta da BAMBINISTA
Hi Eissa,
Thank you so much for the review, so kind of you! I'm so happy you enjoyed your Bambinista experience!
Kind regards
Susan
Bambinista founder & CEO
One of the best websites online
One of the best websites online. I really appreciate how responsive they are to all inquiries and willingness to offer advice and help. I have ordered twice and I am happy with my purchase. The international delivery is quick and reasonably priced.
9 de fevereiro de 2020
Avaliação não solicitada
Resposta da BAMBINISTA
Hi Eman,
Thank you so much! I always love getting your chat messages from Bahrain. So nice to know that we have Bambinista fans all over the world, and thank you for all the great feedback and advise you have given me.
I'm always available to our #bambinistatribe on susan.daker@bambinista.com if you ever need anything!
Thanks so much for your lovely review, makes me so happy!
Susan
Bambinista Founder & CEO
So quick and easy from shopping
So quick and easy from shopping, payment to delivery. Faultless!
2 de fevereiro de 2020
Avaliação não solicitada
Resposta da BAMBINISTA
Hi Jass,
WOW, sorry I missed this but the biggest THANK YOU for your wonderful review and taking the time to post one! So so so happy you enjoyed shopping on Bambinista and hope to have you back again!
Susan
Bambinista Founder & CEO
Happy Customer
Excellent service & quick delivery! Will definitely purchase from Bambinista again.
24 de janeiro de 2020
Avaliação não solicitada
Resposta da BAMBINISTA
Hi Kelly
Thanks for your review and so glad you were happy with your order!
Susan
BAMBINISTA Founder & CEO
Items ordered were never dispatched
Items ordered were never dispatched, poor communication and only after I have contacted the store refund was provided.
27 de dezembro de 2019
Avaliação não solicitada
Resposta da BAMBINISTA
Hi Dominka,
To clarify the above,
1. "Item never dispatched" - the order was dispatched the day following your order as you ordered after 9pm.
2. "Poor communication" - you contacted me via our live chat app to ask about your order. I responded immediately to confirm that the order had been dispatched, and mentioned that, as it was an international delivery, sometimes the delay is in the receiving country, which could also have been because it was the week before Christmas and postal services are extremely busy.
3. "Refund only after contacting the store" - indeed we did only refund after you contacted us (how else would we have known about the delay?). Please note we gave you a FULL REFUND the day you contacted us, 9 days after your order, which has likely since arrived. According to the Consumer Rights act of 2015, a retailer is only required to refund 30 days after your order.
I understand that you were upset about the delay and we did absolutely everything in our power to keep you happy. Postal delays are outside of my control, but I still gave you a full refund immediately.
Please in future keep in mind that negative (and incorrect) reviews have a direct impact on small businesses like mine and I am trying to support my family.
Kind regards
Susan
Bambinista Founder & CEO
Excellent customer service
Excellent customer service, great product and speedy delivery. Would definitely shop here again!
22 de dezembro de 2019
Avaliação não solicitada
Beautiful clothing
Beautiful clothing, quick delivery and I’m really happy with the customer service. I will definitely be ordering from here again and I will be recommending to other people too!
20 de novembro de 2019
Avaliação não solicitada
Resposta da BAMBINISTA
Hi Amy,
Thanks so much for your lovely review, as a small business, I really appreciate you taking the time and so glad you were happy with your order! Welcome to the #BambinistaTribe.
And THANK YOU for recommending us to your friends!
Love always,
Susan
BAMBINISTA founder & CEO
Recommend
Excellent customer service. High quality items.
27 de outubro de 2019
Avaliação não solicitada
Resposta da BAMBINISTA
Hi Caroline,
Thank you SO much for your review. I'm over the moon that you were happy with the customer service and like the products too! Welcome to the #bambinistatribe and we hope to have you back with us again.
Susan
Founder & CEO
Resposta da BAMBINISTA
Hi Helen,
Thank you so much for taking the time to post a review! Really glad you were happy with your order and hope to have you back on BAMBINISTA soon. Welcome to the Bambinista tribe! XOXO
Susan
Founder & CEO
Excellent all around!
I bought a couple of the cotton blankets for gifts. My questions were answered quickly and the owner gave great recommendations. The products arrived in a couple of days (I'm in the UK) and were beautifully packaged. Will definitely shop with them again.
8 de abril de 2019
Avaliação não solicitada
Resposta da BAMBINISTA
Hi Hanani
Thank you so much for your lovely review! Hope the tots that receive the blankets love them. Welcome to the #bambinistatribe
XOXO
Susan
Founder & CEO
Excellent
Excellent – no reservations, I would recommend this company to anyone.
5 de abril de 2019
Avaliação não solicitada
Resposta da BAMBINISTA
Hiya!
Thank you SO MUCH for taking the time to leave a review. With my toddler off school sick and a massive assignment due for a start up accelerator we're involved in... its been a tiring day but you made my day! Means the world to me to have happy customers!
Love Always
Susan
BAMBINISTA founder
PS: I'm a Susan and go by Suus too! Hahah! XOXO
Excellent
Quick delivery and very well packed. Definetly recommend🙂
29 de março de 2019
Avaliação não solicitada
Resposta da BAMBINISTA
Hi Kaiti
Thank you so much for taking the time to review us! We are over the moon that you are happy with your Little Bat Backpack and our service.
Welcome to the #bambinista tribe
Love always
Susan
BAMBINISTA CEO
So much awesomeness!
Friendly, speedy delivery and beautiful products :)
27 de março de 2019
Avaliação não solicitada
Resposta da BAMBINISTA
Hi there
We can't say thanks enough for taking the time to leave us a review. We love our BAMBINISTA Tribe and so happy that you are happy with us too!
Welcome to the #bambinistatribe and hope to see you again real soon.
Love always
Susan
Bambinista CEO
Amazing customer service
Amazing customer service, gorgeous product and super fast delivery.
I messaged to ask for a specific pair of leggings and Bambinista went out of their way to help me. Would 100% recommend.
21 de março de 2019
Avaliação não solicitada
Resposta da BAMBINISTA
Hi Lauren
Thank you so much for your lovely review. So glad we could help you find the leggings you wanted! Hope your little one enjoys rocking their super rare Geo Stags!
Welcome to the #bambinistatribe
Love always
Susan
BAMBINISTA founder & CEO
Brilliant - can’t recommend enough!
Such a fast and efficient service. When looking for out of stock items the team have been so helpful. I have been really impressed with the quality of the products and have already placed my next order!
7 de março de 2019
Avaliação não solicitada
Resposta da BAMBINISTA
Hi Helen
Thank you so much for your lovely review. We love making our customers happy! And welcome to the #bambinistatribe
Love always
Susan
BAMBINISTA Founder
This was my first order and im really…
This was my first order and im really happy with the items i ordered. Fast delivery and very helpful team. Totally reccomend and will order again . :)
10 de fevereiro de 2019
Avaliação não solicitada
Resposta da BAMBINISTA
HI Amanda
Welcome to the #bambinista tribe and thank you so much for your review! We look forward to helping you dress your trendy tot in future.
Love Always
Susan
Founder & CEO
Resposta da BAMBINISTA
Hi Mel
Thanks so much for taking the time to reply and we are super chuffed that you are happy with your purchase!
Love always
Susan
BAMBINISTA founder & ceo
Swift delivery and such gorgeous…
Swift delivery and such gorgeous children’s clothing.
14 de janeiro de 2019
Avaliação não solicitada
Resposta da BAMBINISTA
Hi Michelle
Thank you so much for your review! So glad you were happy with your purchase and the service. Welcome to the #bambinistatribe.
Love Always
Susan
Founder & CEO
Lovely company!
14 de janeiro de 2019
Avaliação não solicitada
Resposta da BAMBINISTA
Hi Beauly
Thanks so much for your review and welcome to the #bambinistatribe.
Love always
Susan
Founder & CEO
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