BAMBINISTA Avaliações 

209
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Order #82792 I ordered a stroller on July 26th. I paid delivery on July 27th. Today is August 9th, and the order still hasn't shipped. I do not knew it took so long to order. I'll wait another... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered two Cars wondersuits for my car mad nephew and his new baby brother. Delighted with these little wondersuits. One of the was very big so initially wanted to return it but in the end decided... Ver mais

Avaliado com 5 de um total de 5 estrelas

We received exceptional service during very difficult times. Susan answers all enquiries personally and promptly. We had our wonderful Egg pram delivered and cannot express how happy we are with it.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We bought our stroller, car seat and base along with various baby clothes and accessories from Bambinista. We noticed that baby shopping is mainly on line unless you travel far and wide to find a shop... Ver mais

Detalhes da empresa

  1. Loja para Bebês

Escrito pela empresa

The coolest collection of modern, trendy and minimal baby, toddler and kids clothing, accessories, toys and home products at BAMBINISTA. Ages 0-6 years.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

209 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(209)

14 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Beautiful Shop

This is a beautiful shop with a lovely and wide selection of all things baby. The owners are very friendly and helpful. Definitely recommend!

29 de outubro de 2024
Avaliação não solicitada
logotipo da BAMBINISTA

Resposta da BAMBINISTA

Thank you so much for your lovely review!

Avaliado com 5 de um total de 5 estrelas

Great place

Great place. Excellent for kids bits really nice choices and pleasant and knowledgable staff too. Highly recommend.

27 de outubro de 2024
Avaliação não solicitada
logotipo da BAMBINISTA

Resposta da BAMBINISTA

Thanks Danny!

Avaliado com 5 de um total de 5 estrelas

Lovely shop and service

The staff in the shop were very friendly with prompt service. It has a great range of products in the shop as well, great for gift giving or if you have a young child of your own.

27 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A shop the city needed

Great addition to St. Albans and wide selection of products.

27 de outubro de 2024
Avaliação não solicitada
logotipo da BAMBINISTA

Resposta da BAMBINISTA

Thank you Davi!

Avaliado com 5 de um total de 5 estrelas

Amazing

Amazing, lovely products and staff!

27 de outubro de 2024
Avaliação não solicitada
logotipo da BAMBINISTA

Resposta da BAMBINISTA

Thanks so much!

Avaliado com 5 de um total de 5 estrelas

Gorgeous store

Gorgeous store !
Shame we already had most things for baby as everything is lovely
Staff couldn’t be more helpful

27 de outubro de 2024
Avaliação não solicitada
logotipo da BAMBINISTA

Resposta da BAMBINISTA

Thanks so much

Avaliado com 5 de um total de 5 estrelas

Gorgeous Store!

Such a beautiful shop, lovely shopping experience and a great range of lovely good quality products. They also offer gift wrapping which is a nice bonus. Will be back!

26 de outubro de 2024
Avaliação não solicitada
logotipo da BAMBINISTA

Resposta da BAMBINISTA

Thanks so much for your lovely review and such a pleasure to meet you today!

Susan

Avaliado com 5 de um total de 5 estrelas

Responsive seller and quick delivery

We have had a great experience with Bambinista, item was posted the day after purchase and received from Evri within delivery timeframe. Bambinista price was by far the best available online. I was initially taken aback by the negatives comments on Trustpilot, however I thought I’d give a try, couldn’t be happier. Thank you!

14 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM COMPANY

SCAM COMPANY! I ordered an item online worth £140.. I never received an order confirmation email or dispatch email. The money had been taken from my account, and they are ignoring emails. DONT SHOP HERE

10 de setembro de 2024
Avaliação não solicitada
logotipo da BAMBINISTA

Resposta da BAMBINISTA

Hi Abby. I can confirm that we are absolutely not a scam company and we have received your order. We did reach out via email to let you know that this item is currently on backorder, but didn't receive a reply. I also searched in our email box for any emails from you and could not find one with the same email address as your order, so I suspect that we have an incorrect email address. Please email to hello@bambinista.com and we can update you.

Avaliado com 1 de um total de 5 estrelas

SCAM - AVOID

This company is a scam - do not use. I placed an order, tracking did not update, spoke to Evri who stated this is a common scam where the business print the labels but do not ever post the goods.

I emailed, called, and sent messages on social media, no response, I have raised an issue for a charge back with my bank and reported them to trading standards.

Update: I have just seen your response whilst checking my reviews and your response is a lie. This is what you said to me via facebook messenger when you eventually replied.
"Hi Leah. Sincere apologies. I have had to close my store due to a very tough retail environment and let my whole team go. i am
managing everything on my own from a storage locker and am not on top of things. Your order is packed and going out today. Again sincere apologies and let me know if there is anything I can do to make this right. Susan"

No mention of anyone dying or being away - just you saying you couldn't keep up with orders and therefore you shouldn't take them.

Accountability rather than a lie would have been better.

Avoid.

29 de agosto de 2024
Avaliação não solicitada
logotipo da BAMBINISTA

Resposta da BAMBINISTA

PLEASE STOP INCORRECTLY USING THE WORD SCAM.

https://dictionary.cambridge.org/dictionary/english/scam

Hi Leah, Sorry for the late reply on this. I see your order was delivered a few days after your review. Apologies for the delay on the order. I was away with my daughter at the time, and had one lady picking and packing orders whose father passed away suddenly and she had to go home to be with family. This was unexpected and cased a week's delay in processing all orders.

As a small business, every review matters and we are truly sorry for the unforseen circumstances.

Susan
Bambinista Owner

Edited in response to your updated review: Wow, a year later and you are still thinking about this. Sorry it caused you so much distress to have your order delivered a bit late.

No lie at all. I was away trying to enjoy a small get away with my family after closing my store. One of my ex employees from my closed store had offered to help keep the online orders processed but unfortunately there WAS a death in her family which meant there wasn't anyone available to send your order in our usual turnaround time. All of our customers except you were kind and understanding and we offered refunds to customers that didnt want to wait 4 extra days for their order. Thank you for compassion!

Unfortunately, keyboard warriors like you are doing your best to put hard working people out of business. I hope you don't succeed.

Avaliado com 5 de um total de 5 estrelas

I knew exactly what I wanted to buy,

I knew exactly what I wanted to buy, but I was having trouble finding stockists. I met Susan at The Baby Show in London, she introduced me to her shop Bambinista. Susan told me that she stocked all the brands that I had been looking at and introduced me to a few others based on her recommendations. All of the packages arrived to our house, with all of smaller items beautifully gift wrapped. I couldn’t have been happier with the choices, service and knowledge of this company. Such a lovely company you have created Susan. 🖤🖤🖤

9 de abril de 2024
Avaliação não solicitada
logotipo da BAMBINISTA

Resposta da BAMBINISTA

Thanks Nicola! Glad that we were able to help! All the best with the little one!

Avaliado com 5 de um total de 5 estrelas

Great Customer Service & Wide Selection of Products

Have ordered multiple times from Bambinista and always have had a positive experience. Fast shipping, great communication and a fantastic selection of products. Will absolutely buy from here again!

5 de junho de 2024
Avaliação não solicitada
logotipo da BAMBINISTA

Resposta da BAMBINISTA

Thanks so much for your review Andrew, rally appreciate it!

Susan
Bambinista Owner

Avaliado com 5 de um total de 5 estrelas

We bought our stroller

We bought our stroller, car seat and base along with various baby clothes and accessories from Bambinista. We noticed that baby shopping is mainly on line unless you travel far and wide to find a shop. We loved that this shop is close by after we saw them at the London baby show. Very informative staff and we were kept informed with expected delivery dates.

18 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No goods, no response.

Ordered goods, received tracking information but the goods never reached the carrier and my emails were ignored for 2 weeks until i raised a complaint via PayPal. Refund was forthcoming, but what a load of grief. Avoid this company.

12 de agosto de 2024
Avaliação não solicitada

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