Stay away from this shop. Bananafingers used to be my favourite shop, and I've been a loyal customer for many years. After changing owners / moving to Italy, support are completely absent, and it's... Ver mais
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Veja o que dizem as avaliações
Love these guys; great customer service and they went above and beyond to make sure I got my bouldering pad. Cannot recommend enough!
Got a brilliant jacket from here that was an absolute bargain ! Arrived really quickly & well packed. Customer service was lovely as well. I fully support smaller shops where & when I can and these... Ver mais
Have never had any problems with Bananafingers, they've always provided impeccable, professional service for all of my various interactions, even when I've had warranty issues with a pair of shoes. I... Ver mais
Detalhes da empresa
- Loja de equipamentos e roupas para atividades ao ar livre
- Loja de Artigos para Acampamento
- Clube de Escalada
- Loja de artigos para esportes ao ar livre
- Escalada
Escrito pela empresa
BananaFingers is one of the leading UK based rock climbing gear shops. Stocking everything from climbing shoes, chalk, hiking boots, backpacks, clothing and more specialist gear.
Informações de contato
Unit 8, Whitehall Trading Estate, Gerrish Avenue, BS5 9DF, Bristol, Reino Unido
- 01179551313
- enquiries@bananafingers.co.uk
- www.bananafingers.co.uk
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Não respondeu a avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very fast dispatch
Very fast dispatch, helpful staff, and knowledgable instore staff.
Often best prices too!
Top marks!
Thumbs up!
Have never had any problems with Bananafingers, they've always provided impeccable, professional service for all of my various interactions, even when I've had warranty issues with a pair of shoes. In short you're in safe hands. Good kit, good prices, clear website, speedy delivery, good after sales service, all in all a great business. Many thanks!
Highly recommended.
I recently bought a pair of shoes …
I recently bought a pair of shoes through Banana Fingers as a birthday present for my boyfriend. I had a couple of questions relating to the purchase and so I got in touch with the team shortly afterward. The staff were friendly, professional very prompt in their replies. In turn, the shoes arrived very quickly and I'm delighted with the product (and the price). I've only ever heard good things about Banana Fingers and I would whole heartedly recommend them.
Always a great experience
Great products. Always arrives on time, and they don't mess around when it comes refunds. Just what you want from a retailer!
Good shop
Good shop, good selection of products and everything turned up as ordered.
The only two (really small nit-picky) things I would recommend on improving is:
1) The sizing selections for trousers/jeans. Why refer to things as large, medium etc...then include a chart referencing the sizes. Why not just use those sizes. Less confusing.
2) Make the site navigation less cluttered. Its almost a list of sub-navigation options with no main top level options included. It's a small gripe but does make trying to find things a little harder.
Great experience!
I got a good deal on a Rab Resolution jacket (a high amount of high-grade goose insulation and a fully waterproof shell). It was out of order but it was possible to order in advance. It took a short while, but after emailing with customer service, I got speedy and friendly replies from Lucas, assuring me the item would be shipped asap. I've just received the jacket, in good condition. It is a good fit and I'm sure it will keep me warm and dry. Good items, good prices, good service. Recommended!
Dated website experience, but happy with the experience.
Website and order process feels very dated. However, item received fast. I bought 2 pairs of shoes and sent back the ones that didn't fit. Refunded without hassle.
Will use again. Don't let the dated site fool you, they are a genuine company!
Never again wouldnt reccomend .false advice
£90 down on an order after taking advice off them ...bought a pair of climbing shoes and they were the widest shoe they stock ...even got a size larger and when i put them on to climb in (told they would stretch) they made my foot bleed because of the pressure and now im stuck with shoes that dont fit and basically a pair of expensive paperweights ....no refund as i have bled in them...also got ignored after a few messages and no one has offered any sort of compensation in the way of getting back the offset from cost or a voucher ...just get ignored ....AVOID AT ALL COSTS
Fast delivery (unlike many other …
Fast delivery (unlike many other companies sending their stuff from France or Germany). Also, it means that sending back within the UK would be cheaper but there was no such need as the shoes I ordered met my expectations.
A satisfied customer
Really happy with my first order from bananafingers.co.uk The delivery was ahead of time and all items were of the right size, including an awesome pair of aka Sportiva Genius! Will use them again!
On Line Order
I ordered a pair of Red Chilli Octan climbing shoes online. They were delivered quickly without fuss. Having visited the Banana Finger shop they have a good selection of shoes at competitive prices as well as other adventure training equipment/clothing. I would definitely consider using them again.
Good prices & customer service
Good prices, good service & very helpful over the phone if ever I need to call
Really quick and easy returns
Really quick and easy returns. Great
As always your fast delivery and great items …no need to shop else where
As always your fast delivery and great product deserves a fist bump.
Competitive prices and purchase order …
Competitive prices and purchase order arrived as indicated
Everything as it should be.
Great communication and speedy …
Great communication and speedy delivery. Would definitely use the company again!
I bought a Snaps Grand Wrap boulder pad …
I bought a Snaps Grand Wrap boulder pad and was very happy with the speed in which it arrived and not having to pay extra for getting an extremely bulky item delivered, however when it arrived it was not the same colour as shown on the website and there was not an option to change the colour. It doesn't bother me that much as I bought it for function rather than looks but would have preferred it in green rather than fluorescent yellow 😎
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