Stay away from this shop. Bananafingers used to be my favourite shop, and I've been a loyal customer for many years. After changing owners / moving to Italy, support are completely absent, and it's... Ver mais
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Veja o que dizem as avaliações
Love these guys; great customer service and they went above and beyond to make sure I got my bouldering pad. Cannot recommend enough!
Got a brilliant jacket from here that was an absolute bargain ! Arrived really quickly & well packed. Customer service was lovely as well. I fully support smaller shops where & when I can and these... Ver mais
Have never had any problems with Bananafingers, they've always provided impeccable, professional service for all of my various interactions, even when I've had warranty issues with a pair of shoes. I... Ver mais
Detalhes da empresa
- Loja de equipamentos e roupas para atividades ao ar livre
- Loja de Artigos para Acampamento
- Clube de Escalada
- Loja de artigos para esportes ao ar livre
- Escalada
Escrito pela empresa
BananaFingers is one of the leading UK based rock climbing gear shops. Stocking everything from climbing shoes, chalk, hiking boots, backpacks, clothing and more specialist gear.
Informações de contato
Unit 8, Whitehall Trading Estate, Gerrish Avenue, BS5 9DF, Bristol, Reino Unido
- 01179551313
- enquiries@bananafingers.co.uk
- www.bananafingers.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service
Excellent customer service - rapid dispatch and replied within the hour to queries.
Great company, great product
Easy to purchase online, arrived quickly, package left in safe place. Really pleased with the product.
Placed an order and they took the money …
Placed an order and they took the money from my account. Received no email confirmation. Phone rings out unanswered and they have not replied to my email. Just glad I paid via credit card
Have used Banana Fingers multiple times …
Have used Banana Fingers multiple times and would thoroughly recommend them.
Brilliant website
Brilliant website, quick delivery, great quality of products. You can't really ask for more. I'm a returning customer and I will keep coming back to Banana fingers! Thanks for being so fantastic!
good service no hassle
Good prices, fast delivery, great customer service
One of the best experiences with online shops. Ordered some climbing stuff, delivery from UK to Slovakia in 2 days. Amazing customer service on facebook. They even gave me additional 10% discount...
Great prices and fast delivery
Fabulous
Fabulous
Despite the fact I returned 2 harnesses because I was disappointed with the fit, Banana Fingers kept going and my third choice was perfect.
The tracked postal service is also very handy; it tells you when the parcel is being delivered and I like the fact I can leave the parcel in a safe place.
You pay for returns, but the delivery is free over a certain amount.
The responses to inquiries were prompt either by email or a phone call to my office.
I would thoroughly recommend Banana Fingers to other climbers.
Responded quickly to my query and …
Responded quickly to my query and delivered quickly
Very quick delivery
Very quick delivery, well package, but can't review the actual item as it's a Christmas present for my son.
Great customer service
Bought some climbing shoes... wrong size and returned for size up. I subsequently decided that I would prefer a refund. No hassle at all. Quick response and refund processed. Will shop again.
Amazing store
Amazing store, amazing variety, amazing service. Really good exchanging my climbing pants to a different size, can’t recomend enough
Great shopping site for climbers
They sell great brands and the selection of gear and clothes is quite nice, very good shopping site for climbers and the delivery is always on time. I really like it!
Great product
Great product, excellent service.
Impeccable.
Really enjoy buying from Bananafingers …
Really enjoy buying from Bananafingers - they always have a good range of items and stock and the free delivery on orders over £60 is nice.
Great product - shame about BananaFingers packaging & complaint resolution
Great products good price & arrived on time. Unfortunately BananaFingers damaged one of the items purposely before sending (they wrapped it in sticky tape that left an unacceptable sticky residue all over product once the tape was removed). 4 working days later & I am still waiting for BananaFingers to even reply to my complaint!
patagonia down snap t
First time I have used bananafingers wont be my last
I bought a Patagonia snap t down was very good price to other sites
item arrived with in 2 days very well packaged first class service
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