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Barnham BroomAvaliações 

4
•
O TrustScore é 4 de um total de 5

3,8

Hotel
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Detalhes da empresa

  1. Hotel
  2. Aluguel de espaços para conferências e reuniões
  3. Academia de Ginástica
  4. Clube de Golfe
  5. Brasserie
  6. Spa Resort

Escrito pela empresa

Barnham Broom is an award-winning destination located just west of Norwich, Norfolk, seamlessly blending luxury hospitality with regional commerce. Situated only 11 miles from Norwich City Centre and Norwich Airport, this 300-acre estate serves as a strategic venue for corporate events, conferences, and business retreats in East Anglia. The resort features: Business & Events: Four versatile meeting suites (capacity up to 220) equipped with full AV support and high-speed Wi-Fi, ideal for Norwich-based networking and global summits. Championship Golf: Two renowned 18-hole golf courses the Pennink and the Steel, offering a premium setting for corporate golf days. Luxury & Wellness: A 4-star hotel with 46 contemporary rooms, the 2-AA Rosette Brasserie at Barnham, and the comprehensive Edge Health & Fitness Club. The Spa at Barnham Broom: A tranquil sanctuary offering a wide range of holistic treatments, from rejuvenating facials to deep-tissue massages. Utilising premium products, the spa provides a tailored wellness experience designed to help guests decompress and recharge.

Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

4 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(4)

3 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fantastic hotel and golf resort

Fantastic hotel and golf resort. Had a great time over bank holiday.
Staff were really helpful and friendly. Breakfast was awesome with the option of a full English breakfast brought to the table.
The tandoori salmon in the evening was amazing. Loved our stay and will definitely come back.

24 de maio de 2026
Avaliação não solicitada
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Resposta da Barnham Broom

Thank you so much for the fantastic review!

We are thrilled to hear you had such a great time with us over the bank holiday. It’s wonderful to know our team looked after you so well, and that you enjoyed both your freshly cooked full English breakfast and the tandoori salmon in the evening!

We can’t wait to welcome you back to the resort for another amazing stay soon.

Warm regards,

The Team at Barnham Broom

Avaliado com 5 de um total de 5 estrelas

A top notch stay 👌🏼

We took advantage of the Lazy Sunday deal over the May bank holiday. It was £250, which included a 3 course dinner, breakfast (including continental and something cooked from the kitchen), a complimentary room upgrade and 2 x passes for the leisure facilities. The location of Barnham Broom is great, close enough to the city if you wish to venture that way and there are lots of lovely walks close by too. All of the food was delicious and presented to a high standard. I especially liked the granola station at breakfast, never seen that before and thought it was a great idea! We had a lovely stroll round the golf course after dinner as well and watched the sunset, it was bliss. The gym had a good set of amenities and the pool was a decent size too. Customer service both during and after our stay has also been top notch. We only live a few miles up the road, but we will return for another staycation in the future. Thanks for having us.

24 de maio de 2026
Avaliação não solicitada
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Resposta da Barnham Broom

Thank you so much for taking the time to share such a wonderful review of your recent "Lazy Sunday" staycation with us! We are absolutely thrilled to hear that you had such a blissful experience over the May bank holiday.

It is fantastic to know that you enjoyed every element of your package, from our leisure facilities to our delicious dining. We’re especially pleased that the breakfast granola station caught your eye, our kitchen team loves adding those unique, thoughtful touches to start the day right!

That sunset stroll around the golf course sounds absolutely perfect. We love hosting local residents for a luxury staycation in Norfolk, and it’s wonderful to hear that our team took such fantastic care of you from start to finish.

Thank you again for choosing us for your getaway. We look forward to welcoming you back for another relaxing break very soon!

Warm regards,

The Team at Barnham Broom

Avaliado com 1 de um total de 5 estrelas

Harrassment

Staff: Amazing
Food: Amazing
Spa; Amazing
Room: Amazing

So why the 1 star? Because I can't give minus. We spent a fortune for 1 night with treatments and like above everything was amazing until we finished our treatments. We where in our robes and had to walk through a busy Sports Bar where there where drunk golfers. Walking through my wife got wolf whistled and comments made at her. She then refused to go through and we had to walk outside the hotel in our robes to get to the health club. When we told reception they knew EXACTLY who the people where and they said it happens to the staff. Clearly there has been previous incidents yet they still allow this to go on. It ruined what should have been a special occasion for us. You dont spend £700 to get harassed. Pretty poor. Never coming back.

21 de setembro de 2025
Avaliação não solicitada
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Resposta da Barnham Broom

Thank you for sharing your feedback and providing the additional details regarding your stay. I was concerned to hear that the situation left you feeling unsettled, as it is never our intent for a guest to depart feeling anything less than valued.

While the circumstances were unique, I agree that the communication could have been handled with more de-escalation and care. We are reviewing this internally to ensure our team is better equipped to manage sensitive interactions moving forward.

To help me complete my internal review, could you please let me know if you contacted our management team directly to lodge a complaint immediately following your stay? This will help me track any existing correspondence on our end.

We appreciate your patience and hope to provide a much more seamless experience if you choose to stay with us in the future.

Avaliado com 5 de um total de 5 estrelas

We went to a wedding at this wonderful…

We went to a wedding at this wonderful venue on Saturday. The staff were amazing they really couldn’t do enough to make it a special day. The food was second to none. Well done to everyone involved. You all made a beautiful day even more special. X

21 de junho de 2025
Avaliação não solicitada
logotipo da Barnham Broom

Resposta da Barnham Broom

Thank you so much for sharing your comments, we are glad both you and the bride and broom enjoyed the day. We will pass your tanks onto the staff too.

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