Battdepot Avaliações 

12.672
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Bought a generic battery for my laptop and found that it didn’t work fully as expected. Emailed Battdepot for technical support and got reply very quickly. In the end, the battery didn’t work properly... Ver mais

Avaliado com 2 de um total de 5 estrelas

Battdepot emailed me two days after ordering a Panasonic cam battery asking for a review? My reply was the battery hasn't arrived yet. When it did arrive it was close but the wrong battery. It was... Ver mais

Avaliado com 3 de um total de 5 estrelas

Acceptable service. I ordered a replacement battery for my large MacBook Pro which ended up being too small for it. I returned the battery as normal by shipping it to its return address, but never got... Ver mais

Avaliado com 5 de um total de 5 estrelas

Well my battery arrived I installed only to find that there was no charge at all. Charged the battery since then it dies at 60 % instantly and when charging it goes from 55 % to full charge in 30... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Baterias
  2. também em
  3. Loja de Eletrônicos

Informação fornecida por fontes externas variadas

We specialize in selling aftermarket batteries for laptop / notebook computers, camcorder, digital cameras and smart phones. Our company, established in 2004, is dedicated to providing fast delivery and exceptional customer service.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

13 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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4,1

Todas as avaliações

(12.672)

4 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

sent wrong charger was wrong voltage…

sent wrong charger was wrong voltage the charger didnt have the voltage stamped on it which made the return very difficult, hence still not been able to return it , the returns procedure is to difficult

25 de julho de 2023
logotipo da Battdepot

Resposta da Battdepot

We are sorry to hear that the product received does not fit for purpose.

We have a 30-day refund policy on all products returned within 30 days of purchase if the products are in an unused and undamaged condition.

Please follow our return procedure to return the product for refund: https://www.battdepot.com/uk/return-policy.aspx

Avaliado com 1 de um total de 5 estrelas

Kunden aus Deutschland Achtung! Rücksendung nach UK!

Ich habe am 8.2.2023 ein Ersatzakku für mein Toshiba Laptop gekauft. Der Originalakku hatte ca. 7 Jahre gehalten. Der Akku von BattDepot war nach wenigen Monaten defekt. Die Rücksendung müsste nach England erfolgen. Zum einen kostet schon ein unversichertes Päckchen etwa die Hälfte des Preises für den Akku. Außerdem ist es mit DHL nicht zulässig Lithium-Akkus ins Ausland zu versenden. Da ich auch nicht sicher bin von der Firma einen heilen Akku als Ersatz zu bekommen werde ich das Geld wohl abschreiben.

14 de agosto de 2023
Avaliação não solicitada
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Resposta da Battdepot

Wie in den Garantiebedingungen angegeben, ist der Kunde bei Bestellungen nach 30 Tagen nach dem Kauf und innerhalb der 1-jährigen Garantiezeit dafür verantwortlich, das Produkt an uns zurückzusenden, und wir übernehmen die Kosten für den Versand des Ersatzprodukts an Sie.

Weitere Informationen finden Sie in unseren Garantiebedingungen: https://www.battdepot.com/de/warranty.aspx

=================

As stated in the warranty terms, for order after 30 days of purchase and within 1-year warranty period, customer is responsible for returning the product back to us, and we will pay for sending the replacement to you.

For more information, please refer to our warranty terms: https://www.battdepot.com/de/warranty.aspx

Avaliado com 3 de um total de 5 estrelas

I like that it was delivered on time.

I like that it was delivered on time.
I like that it worked.
I don't like that I am expected to comment about it upfront given that I don't know how long the battery will last

19 de julho de 2023
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Resposta da Battdepot

Thank you for your review.

Please be advised that you were invited to share your recent order experience. It is not a product review request.

Avaliado com 5 de um total de 5 estrelas

Battery update

Well my battery arrived I installed only to find that there was no charge at all. Charged the battery since then it dies at 60 % instantly and when charging it goes from 55 % to full charge in 30 seconds. Have tried to contact Battdepot several times and way. NO answer or response.
My advice avoid buying anything from them , I got ripped off.

Up date to Battdepot, The battery was sent back to Battdepot. Upon testing it was determined that the battery performance was according to spec. The issue I had could not be duplicated. Apparently Lenovo has a issue sometimes with a non factory batteries. Battdepot responded to confirm my active credit card and refunded my cost for the battery. Thank you for their professional service.

G. Hastings

7 de agosto de 2023
Avaliação não solicitada
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Resposta da Battdepot

Thank you for submitting your review, please note that your email was sent to us yesterday night outside of our office hour.

We have sent an USPS prepaid mailing label to your gmail for return / replace the battery in question, if you have not received the PDF, please let us know.

Regards,
BattDepot™

Avaliado com 1 de um total de 5 estrelas

Faulty battery supplied

Ordered a replacement battery for my daughter's Asus laptop, this is the second replacement battery after the first lasted roughly 18 months. The second replacement wouldn't charge once installed in the laptop and was clearly defective.

Was advised to fill out a form and return the battery for testing before they would refund or replace. Stupidly used royal mail (my fault) and the battery was seized and destroyed so over £75 out of pocket between the battery, postage and return postage plus the time emailing, filling out the form and returning the faulty battery.

You live and learn, too much hassle for what should have been a simple transaction.

5 de julho de 2023
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Resposta da Battdepot

We are sorry to hear that your battery was destroyed by Royal Mail.

Since we have not received the returned product, unfortunately we could not offer a refund to you under this circumstance.

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