Anyone ordering outside of Australia beware! I ordered 3 dresses to try out as a wedding guest. All 3 were lovely dresses however when I went to return them I realised I had to pay £30 shipping back t... Ver mais
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Veja o que dizem as avaliações
You guys are amazing!! Received my new dress today when I went to post my return. It fits perfectly, I’m so happy I exchanged the first one. Your customer service and postage speed is phenomenal... Ver mais
A empresa respondeu
Would not recommend purchasing with this store. Very rigid customer unfriendly return policy- items need to be back in their warehouse by 14 days after order! The company refused to work with me even... Ver mais
A empresa respondeu
Really unhappy with the quality of the dresses which turned up, the fabrics were all really cheap, and there is a stain on the front of one of them. When I tried to get a refund it was not possib... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de moda feminina
- Loja de Roupas
- Loja de Vestidos
- Loja de Acessórios de Moda
- Loja de Roupas de Festa
Escrito pela empresa
Welcome to Beginning Boutique, your ultimate online destination for the latest, most sought-after women's fashion. Founded in 2008 by Sarah Timmerman and proudly headquartered in Brisbane, Australia, we have rapidly grown from a local startup into a global e-commerce powerhouse. We are fiercely dedicated to providing fashion forward individuals around the world with an unmatched online shopping experience, exclusive designs, and statement pieces that turn heads. Whether you are searching for the ultimate festival outfit, flattering swimwear for your next getaway, standout party dresses, or elevated everyday casual wear, our expertly curated collections ensure you are always ahead of the curve. Beginning Boutique is also your go-to destination for spectacular formal wear. From waist-sculpting corsets and show-stopping sequin prom dresses to elegant evening gowns and black-tie maxi dresses, we provide unforgettable styles for your most important events. We frequently launch limited-edition drops and staple accessories designed to empower you to express your unique personal style with absolute confidence. We firmly believe that incredible fashion is for everyone. We are completely obsessed with customer satisfaction, and our dedicated team prioritizes fast, reliable global shipping, seamless returns, and highly responsive customer service so your wardrobe updates arrive perfectly and right when you need them. Beyond delivering exceptional fashion, Beginning Boutique is deeply committed to doing better for the planet and our global community. We actively champion sustainable retail practices by utilizing 100% compostable packaging for all our orders and continuously striving toward completely carbon-neutral operations. Furthermore, we are proud to pledge 1% of our annual profits to our chosen charity partners, meaning every purchase you make helps support meaningful, impactful causes. Join our global community today and discover why thousands of customers trust Beginning Boutique for their wardrobe essentials.
Informações de contato
4178, Lytton, Austrália
- +61 413 028 685
- info@beginningboutique.com.au
- www.beginningboutique.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Super quick postage and helpful staff…
Super quick postage and helpful staff members.
Great customer service
Great customer service, highly recommend. Even when I returned an item, they were generous as I live in Canada and due to Covid it takes longer to ship back. Really appreciate fast, kind customer service!
They are amazing
They are amazing, the fastest responses from customer service emails to a clothing store I’ve ever had. Their clothes are so adorable my friends are always like dam where’s that from!😁 I absolutely love your clothing❤️
Fastest delivery ever
Fastest delivery ever. AUS to NZ over night. Great quality clothes. Thanks!
Don’t order if your from uk
Don’t order if your from uk. I ordered 3 dresses from here for £218, I paid and everything and it said shipping was nothing so I paid the £218 thinking shipping was free. I then got an email from the delivery website saying I have to pay £82 in import tax to get it delivered. I emailed them saying this and that I had no clue they was going to charge me this much to get it delivered they basically said it was my own fault because they list it on the website, but no where do they say you would have to pay this much. Literally misleading as they should clearly state this. Now I’m stuck and I will either way have to pay even more money to get it returned or if I keep the package and pay £82 and something doesn’t fit I have no choice but to pay more money again to send it back. A lot of other reviewers say this as well so please don’t buy from here if you want to waste loads of money.

Resposta da Beginning Boutique
Always shop here
Always shop here, but the customer service is amazing, the girls are always helping and willing to assist and take your needs into consideration.
Amazing customer service from Max and Trisha!!
Such amazing customer service by Max and Trisha!! I urgently needed a dress in a different size which was unfortunately out of stock and they were soooo incredibly helpful throughout the entire process. They provided remarkable after hours service and contacted different departments to find the size I needed so I could match the other bridesmaids. Will definitely purchase again from BB because of their amazing team and thanks once again. Xx
WARNING ⚠️ ALL GOOD REVIEWS ARE FAKE ⚠️…
WARNING ⚠️ ALL GOOD REVIEWS ARE FAKE ⚠️ They DO NOT reply. Have not received any of my stuff. I paid express shipping.

Resposta da Beginning Boutique
customer service xx
I am so happy with the customer service and help I received. Max was so helpful and even found me some dress options xx
amazing customer service received by Lily
amazing customer service received by lily. She was quick to reply and answered my exact questions amazingly. Will definitely be purchasing again soon!
I placed an order with Beginning…
I placed an order with Beginning Boutique and promptly received my product. Unfortunately, I ordered a larger size and wished to return and exchange this for a smaller size as the quality of the product was exceptional. I was provided remarkable after hours service from a customer service consultant, who thoroughly assisted me in navigating through the process. Having had over a decade worth of customer service, I was extremely impressed with the level of dedication and care provided by the customer service consultant. I look forward to receiving my item and purchasing more from BB!
I had an order with BB
I had an order with BB, and I was sent an email to review my items. However it hasn’t arrived yet and so I emailed the BB team and they responded so promptly. It was amazing, after receiving a second update I received my items the next day! Thoroughly impressed with the customer service and absolutely adore my items!
Very happy Plus
Very happy Plus. I purchased the Maeve Blazer White size 12 just 5 days ago online. BB communications are fantastic & the courier service they use (DHL Express) are fantastic. The blazer arrived carefully packed & it is a perfect fit. OMG thank you Beginning Boutique for this lovely blazer & your wonderful service.

Resposta da Beginning Boutique
10/10 customer service
Such amazing customer service, they replied to my email promptly and resolved my issues, that were my fault! Super happy with their service and will 100% be shopping from them again 😇
Wonderful customer service
Wonderful customer service. An item was out of stock and they issued me a gift card. I reached out and explained the situation, they were so understanding. Walked me though how they were going to fix it and came to a solution in which I was happy. Cannot recommend enough!
Fantastic Service!!
Fantastic Service!!
I recently made my first ever purchase from Beginning Boutique and was so impressed with the speed, of delivery and communication about when to expect my package that I would not hesitate to recommend this company. The product arrived and was exactly what I had ordered and was in perfect condition. ❤️❤️❤️❤️
The ladies behind the customer service…
The ladies behind the customer service team are so understanding and helpful! Dresses are great quality and beautiful material! Can’t wait to see my bridesmaids in them for my wedding!! Will recommend them to everyone!
Excellent service
My daughter ordered a few dresses within a couple different orders, trying to find the right style and size for prom. The dresses came quickly and the return/exchange process was easy. Each time I had a question, the customer service agents were very quick to respond, helpful and provided personal follow up. I could not be more impressed with the customer service from this online store!
I love this website so much I always…
I love this website so much I always have such a positive experience when I order from them and no problems when I need to talk to the customer service side of things the ladies are so lovely .
I ordered a dress that never came.
I ordered a dress that never came.. I contacted someone about it who said there is nothing that they can do because their records said it was delivered.. I was working from home, I would definitely know if it came. The customer care team did not care at all...
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