Ben's Cycle Avaliações 764

You order, you get, enough said. No BS

Product was just a described, but the customer service rep was rather impatient and has a bad habit of talking over the customer. Product is fine, but I have no interest in using this company again.

I ordered a thing. It came in the mail. This pleased me.

Answered my question by phone. Promptly shipped item after I ordered. Arrived quickly and in perfect condition.

Ben's usually has hard to find items at good prices especially when free shipping is included. If you've a question and call, the person responding is knowledgable about the product and cycling in general.

Very easy shopping. Prices are great. Got my order a day ahead of schedule.

My order was shipped very quickly and received promptly with very secure packaging that completely protected my order.

I was connected to Ben's through an ebay link and Ben's procured from Surly a cyclocross fork. Through an email exchange, I was told that Ben's would get the fork on a Monday and it would be shipped same day and would arrive via two-day delivery on a Wed. Ben's didn't get the fork on time and it didn't get me the fork within 2 days after it was received. Ben's credited me the shipping. The far bigger problem was that the fork shown on ebay indicated it had a 1" steerer tube and the fork I received has 1-1/8" tube. Customer service after I raised that point was poor and I have never been able to figure out what went wrong.

Needed crank set in a rush for horrible hundred event. Excellent customer service and crank set came with in 48 hours. Thanks Ben's Cycle!!!

Very quick turnaround for an item with free shipping. The packaging could have been more robust, but everything worked out fine

Ben's has a great selection of product. However their search engine makes the experience almost not worth it. When I searched for handlebars and then narrowed the search the engine did not respond. When I finally did look at a particular handlebar and then went back to my search I had to start the whole search over again. Pain in the neck. This always happens.

I stumbled on to Bens Cycle to look for Hardcourt bike polo equipment as there is not a local source. I found the mallet I wanted on their mallet builder. It was in my hands in just a few days. It was packed well and with in 30 mins it was ready to tear up the court.

Thank you!

They are VERY helpful, friendly and Fast! Thank you Ben and team.

They had the product I needed at the right price and delivered within a week. No complaints.

Easy to order, order filled quickly and shipping free. Couldn't ask for more

Superset fulfillment and delivery!

Searched high and low for black dia compe guidonnet brake levers. Ben's was put of stock when I first looked so I opted in to notify me when stock was available. To my pleasant surprise, Ben's actually notified me when they re-stocked. I immediately purchased them, Ben's notified me every step of the way. Great service, I'm a fan.

Been pleased with every purchase I've made from Ben's Cycle. It's tough to compete with national distribution prices, but they manage to be competitive and ship quickly.

Great prices, fast shipping, will use again!

It seem like my product got here within seconds of the click! Very well packaged and fast shipping. Would buy again