The staff in store were incredibly helpful, friendly and informative. I received regular emails and phone calls to keep us up to date on the process. Was delivered on the day that it was expected, it... Ver mais
A empresa respondeu
Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU Andover, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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The staff in store were incredibly helpful, friendly and informative. I received regular emails and phone calls to keep us up to date on the process. Was delivered on the day that it was expected, it... Ver mais
A empresa respondeu
The delivery guys were great. Chris and Bradley did a thorough and efficient job with excellent demeanour. The bed is much improved and we have slept better on the new bed. The two ladies in stor... Ver mais
A empresa respondeu
The bed and mattress were reduced as ex display. The sales girl seemed lovely and helpful, but was not completely upfront about the costs....the bed could be delivered ( no mention of a charge of £49... Ver mais
A empresa respondeu
Our sales person was Sean. Relatively new to his post but had a first class knowledge of the products. He was most helpful, very pleasant and patiently went through all the options available. Not push... Ver mais
Escrito pela empresa
Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, Reino Unido
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Was very easier to get the mattress I wanted. Was able to try out all the mattresses and after I had made my choice it was very easy to arrange delivery.
Disliked being pushed to have the additional insurance, I had to decline 3 times to the disapproval of the sales women.
Good selection, friendly and knowledgeable staff and interesting electronic bed selector
I was dealt with in a very professional way. The assistant found what I was looking for.
Didn't get horrsed by the sales team,
Once we were ready they were there to help.
Delivery was quick.
Negative point was being charged for the delivery. We have no option but get delivery, so being charged extra for something we have to have is disgusting.
Once we had found the assistant, she was extremely helpful knowledgeable polite and efficient but the layout of the store meant that she was not immediately obvious when we walked in.
Made to feel like a valued customer. Polite, friendly staff who provided an excellent service.
The young lady that helped us choose our new bed and mattress was awesome, no pressure, very knowledgeable, my wife and I were extremely impressed.
The lady was very helpful in choosing bed and mattress appeared to be very knowledgeable about the products you sell which gave me confidence in helping purchase the correct bed for my needs
Very helpful sales person , left me to make my own decision
Very good service and very efficient and friendly service very clean
Alex was knowledgeable and helpful and we got a great bed at a good price
Gay in your Andover branch was very helpful and attentive.
Alex was extremely helpful and made the whole experience so easy. Can’t wait to receive my new mattress in 2 weeks.
Exceptionally pleasant customer service from Alexander Shaw, making it easy to make a decision.
I went into the shop to buy pillows, I know they specifically do Tempur.
Whilst browsing we spotted a fantastic deal on an ex-display item.
Alex, helped us and was so friendly, knowledgeable and efficient. He processed the purchase quickly, as I explained we had an appointment, he was just great!
I would not hesitate to recommend this branch, really brilliant staff 🙂
What I didn't realise was how many different types of mattresses there are (and price range), the assistants in the Andover branch were very helpful in explaining the difference between them all. With all the information regarding payment methods and delivery options as well, I was able to decide which mattress I wanted, how I was going to pay for it and a delivery date suitable for me.
Happy days 😁
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