It's been so long I've forgotten her name but the lady who helped me find the right bed for me was both lovely, and helped me find exactly what I needed, I've never slept better. Great experience fro... Ver mais
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Veja o que dizem as avaliações
Perfect customer care in store. Delivery men were lovely, friendly and polite. All the packaging was taken away. Perfect service and a wonderful new bed! Very happy indeed.
From the first time I walked into the shop, I was made to feel a valued as a customer. Customer service was really great no matter what I asked, it was answered and explained to me a great service.
The staff member (Jon) who helped us did a fantastic job, gave us great advice and didn't put any pressure on us. The only reason this isn't 5 stars is due to the delivery. The delivery team de... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Ashford
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 1 Gallagher Retail Park, TN23 7DH, Ashford, Kent, Reino Unido
- 1233646246
4,9
Excelente
487 avaliações
Pede aos clientes que avaliem
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From the first time I walked into the…
From the first time I walked into the shop, I was made to feel a valued as a customer. Customer service was really great no matter what I asked, it was answered and explained to me a great service.
31 de agosto de 2026
Our sales rep was very knowledgeable…
Our sales rep was very knowledgeable and enthusiastic. The only slight problem was having to wait nearly 2 weeks for delivery.
25 de agosto de 2026
Avaliação não solicitada
Perfect
Perfect customer care in store. Delivery men were lovely, friendly and polite. All the packaging was taken away. Perfect service and a wonderful new bed!
Very happy indeed.
28 de agosto de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Helpful & knowledgeable staff member…john
Helpful & knowledgeable staff member made to feel important great customer experience
24 de agosto de 2026
Resposta da Bensons For Beds - Ashford
We're so pleased to hear that our staff member was helpful and knowledgeable, and that you felt important. Thank you for sharing your great customer experience with us!
Team Bensons
Great experience
It's been so long I've forgotten her name but the lady who helped me find the right bed for me was both lovely, and helped me find exactly what I needed, I've never slept better.
Great experience from beginning to end. Would have loved it to arrive sooner but when they produce to order I guess you have to expect some lead time
23 de agosto de 2026
Resposta da Bensons For Beds - Ashford
We're so pleased to hear you had such a wonderful experience finding the perfect bed and are now sleeping better than ever! We understand that made-to-order items require a lead time, and we appreciate your patience.
Team Bensons
Very helpful help me choose the best…
Very helpful help me choose the best bed to sleep and good deals in terms of price
23 de agosto de 2026
Great service
Great service, both in the Benson for bed showroom informative emails and when the bed was delivered for two men delivering it polite, took their shoes off before entering the house and took the bed upstairs
In my opinion, a very professional service.
21 de agosto de 2026
Excellent all round
Excellent all round. Super sized store. Super staff super products brilliant prices.
24 de agosto de 2026
Resposta da Bensons For Beds - Ashford
We're so pleased to hear you had such a positive experience with us. It's wonderful to know you found our store spacious, our team excellent, and our products and prices brilliant.
Team Bensons
Good product and very good service
Good product and very good service
In the store and on delivery
21 de agosto de 2026
Resposta da Bensons For Beds - Ashford
We're so pleased to hear you had such a positive experience with both our in-store service and our delivery team. Thank you for your wonderful feedback!
Team Bensons
The whole process was excellent
The whole process was excellent. Really good advice in store, kept well informed right up to the delivery and the delivery men were highly efficient. Could not recommend Bensons more.
17 de agosto de 2026
Resposta da Bensons For Beds - Ashford
Thank you for your wonderful feedback! We're delighted to hear that the entire process was excellent. It's fantastic that you received good advice in-store, were kept well informed, and that our delivery team was highly efficient.
Team Bensons
Fantastic service
Fantastic service, lots of options easy to navigate happy to go above and beyond. Highly recommend will be back for a new mattress soon
14 de agosto de 2026
Resposta da Bensons For Beds - Ashford
We're so pleased to hear you received fantastic service and found lots of options that were easy to navigate. It's wonderful that you would highly recommend us and plan to return for a new mattress soon!
Team Bensons
Mattress
Wendy was very helpful and knowledgable all went well with delivery and date expected .
7 de agosto de 2026
Great team
Great team. at ashford kent Wendy absolutely brilliant and a great fitting team can't praise them highly enough thankyou
14 de agosto de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Ashford
We're so pleased to hear about your wonderful experience with our team in Ashford, Kent. It's fantastic to know that you found our team brilliant and that they provided great fitting. Thank you for your kind words!
Team Bensons
Great selection of beds and mattresses
Great selection of beds and mattresses. Efficient and friendly staff
12 de agosto de 2026
Resposta da Bensons For Beds - Ashford
Thank you for your fantastic review! We're delighted to hear that you appreciated our selection of beds and mattresses and found our staff efficient and friendly.
Team Bensons
I had a lovely customer experience I…
I had a lovely customer experience I got to try out different mattresses and looked at many beds when I found the one I wanted I knew I would have to get it my overall experience was very welcoming and good.
1 de agosto de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Ashford
We're so pleased to hear you had such a welcoming and good overall experience! It's wonderful that you were able to try different mattresses and find the perfect bed.
Team Bensons
Resposta da Bensons For Beds - Ashford
We're so glad you found our advice both useful and easy to understand. We appreciate your positive feedback!
Team Bensons
Excellent staff
Excellent staff. We were attended to by Tom who explained all that we needed to know and was so patient to answer all our questions
17 de julho de 2026
Resposta da Bensons For Beds - Ashford
We're so pleased to hear that our staff provided excellent service. It's wonderful that our team member explained everything clearly and patiently answered all your questions. Thank you for your kind feedback!
Team Bensons
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