Wendy assisted us at the Ashford store. She was friendly and professional and helped us choose the right bed and frame combination to meet our needs. The only reason I wouldn't give 5 stars is because... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We were very happy with our experience of buying a new bed at Benson for Beds at Ashford in Kent . The whole process of using the trial mattress and the help in choosing the right mattress for our nee... Ver mais
Staff very welcoming and ready to help with our purchase. We knew mainly what we were looking for and given all the options. Tom particularly knowledgeable in our local store . All prices given with n... Ver mais
A empresa respondeu
Jon was amazing, gave us time to look and decide then helped us with payment, Jon was polite, helpful and understanding, thanks again Jon
Detalhes da empresa
Sobre Bensons For Beds - Ashford
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 1 Gallagher Retail Park, TN23 7DH, Ashford, Kent, Reino Unido
- 1233646246
4,8
Excelente
511 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
1st class delivery experience received
5 de junho de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Ashford
We appreciate your kind words. We are glad you enjoyed your delivery. Thank you for your feedback.
Team Bensons
Resposta da Bensons For Beds - Ashford
We're so glad you enjoyed your experience with us. Thank you for the wonderful feedback!
Team Bensons
The whole experience from the time we…
The whole experience from the time we walked into the store to when the bed was delivered and installed was excellent
31 de maio de 2026
Resposta da Bensons For Beds - Ashford
We're so pleased to hear your entire experience, from store visit to delivery and installation, was excellent. Thank you!
Team Bensons
So Helpful & not pushy.
The lovely lady called Wendy was so helpful & informative about what I wanted, very Happy with whole experience of buying a new bed. Thank you.
27 de maio de 2026
Resposta da Bensons For Beds - Ashford
We're so pleased you had a very happy experience finding your new bed. We appreciate your kind words about our team member's helpfulness and knowledge.
Team Bensons
10/10 from the moment we stepped in
Kaylee and her team were outstanding. Very accommodating and trusting. Recommended
28 de maio de 2026
Resposta da Bensons For Beds - Ashford
We're so pleased our team was outstanding, accommodating, and trusting. Thank you for your kind feedback!
Team Bensons
Great staff very attentive
Jon was great he understood our requirements. Great service
25 de maio de 2026
Resposta da Bensons For Beds - Ashford
We're glad our team understood your needs. Thank you for your kind feedback!
Team Bensons
Sales & delivery team were both great
Really good advice and guidance.
Costs are always a consideration but we were given very good options in store
25 de maio de 2026
Resposta da Bensons For Beds - Ashford
We're so glad our team provided excellent advice and options. Thank you for your kind words!
Team Bensons
Resposta da Bensons For Beds - Ashford
We're so glad you received a friendly welcome! Thank you for your positive feedback.
Team Bensons
The nicest staff in the Ashford store
The nicest staff in the Ashford store, Wendy in particular couldn't have been more helpful. She patiently showed me all the sofa beds in the store without even a hint of being irritated or too much trouble. The store didn't have the type of sofa bed I was interested in but I did buy an adjustamatic bed because I felt I could trust Wendy to give me the best advice. Thank you Wendy
19 de março de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Ashford
We're so pleased to hear about your positive experience at our store. It's wonderful that our team member provided such patient and helpful assistance, guiding you to find the perfect bed. We appreciate you sharing your kind words.
Team Bensons
The whole experience was easy from me…
The whole experience was easy from me walking into the store,telling the lady what I wanted how much i wanted to spend trying out the beds and then picking and paying then setting up a date for delivery.
Im certainly impressed with the customer service I received.
Delivery was in the time slot,delivery drivers were great.
I love my bed.
Thank you Benson for Beds.
I will certainly recommend them to my family and friends
14 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Ashford
We're so pleased to hear that your entire experience, from visiting the store to the delivery of your new bed, was easy and positive. It's wonderful that you love your bed! Thank you for your recommendation.
Team Bensons - Jess
Resposta da Bensons For Beds - Ashford
Love it when a plan comes together! 😊 Thanks for the great feedback!
Fantastic service in store and very…
Fantastic service in store and very well communication on when bed was arriving. Bed was up in minutes which was a surprise given its a mobility bed !
27 de março de 2026
Resposta da Bensons For Beds - Ashford
That’s fantastic to hear! 😊 We’re delighted the in‑store service and delivery communication were spot on—and even better that your mobility bed was set up so quickly. Thanks for sharing your experience, and enjoy your new bed! 🛏️✨
A New Mattress
From purchase to delivery of the mattress Bensons could not have been more helpful.
6 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Ashford
We're happy to hear that you had such a positive experience with our service, from purchase to delivery. Thank you for your kind feedback!
Team Bensons
Very friendly kept in touch with me…
Very friendly kept in touch with me regarding an item i was after. Explained everything. Brilliant customer service.
5 de maio de 2026
Resposta da Bensons For Beds - Ashford
We appreciate you taking the time to leave us such a fantastic review! It's great to hear that you received brilliant customer service and were kept informed about your item.
From the moment i walked into the store…
From the moment i walked into the store i felt something different . the sales rep (Claire / Lauren ) can't really recollect her name pardon me was professional, helpful and very nice. She also gave me a lot of discount too. The delivery was seamless as well and they offer interest free installment payment
8 de abril de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Ashford
Thank you for the lovely feedback! 😊 We’re so glad you felt that difference from the moment you walked in. It’s great to hear delivery was seamless too—and that our interest‑free options helped. Enjoy your new bed,
Megan | Customer Care Specialist
Good customer service
Good customer service. I was greeted on entering the shop and Wendy gave excellent service, very helpful and informative.
22 de abril de 2026
Resposta da Bensons For Beds - Ashford
Thank you! We’re glad you felt welcomed on arrival and that Wendy provided excellent, helpful, and informative service. We really appreciate your kind feedback,
Megan | Customer Care Specialist💜
The buying process was great
The buying process was great. Unlike online sellers, I could actually tried out all various type of beds before placing ordered. The salesman was attentive and not pushy at all. His knowledge regarding products and customers needs washing great.
The delivery team were great. I forgot their names otherwise would mention them here. They took off their shoes without asking handled the whole process with care
31 de março de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Ashford
Thank you for taking the time to share your experience. We’re pleased to hear that you valued being able to try the beds in store, and that our salesman provided attentive, knowledgeable support without any pressure. It’s also great to know the delivery team were polite, respectful, and handled everything with care — we’ll be sure to pass your comments on.
Thank you for your positive review – Lauryn at Customer Care 💜
Wendy was a very efficient in her…
Wendy was a very efficient in her sales techniques very happy with my purchase. Keep up the good work wendy
17 de abril de 2026
Resposta da Bensons For Beds - Ashford
Thank you for your lovely feedback! We’re so pleased to hear Wendy looked after you so well and that you’re very happy with your purchase — we’ll be sure to pass on your kind words to her. She’ll love hearing this!
Thank you for your positive review - Lauryn at Customer Care 💜
From the moment we stepped into Bensons…
From the moment we stepped into Bensons for Beds until the moment our bed was delivered we were delighted with all aspects of the transaction. Shop staff and delivery staff were all equally friendly and efficient.
11 de abril de 2026
Resposta da Bensons For Beds - Ashford
Really appreciate your review! It’s great to hear both our shop and delivery teams were friendly and efficient, making the whole process a delight.
We’re delighted to have met your expectations. Please don’t hesitate to reach out if we can assist you again,
Megan | Customer Care Specialist💜
Great experience overall
The support from Wendy was great. The whole experience was straightforward and quick but still very detailed and informative. We felt that there was excellent service and options were plenty and suitable for our requirements.
11 de abril de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Ashford
We're happy to hear that you found the service excellent, quick, detailed, and informative! It's great to know the options suited your needs and that the experience was straightforward. Thank you for your feedback.
Team Bensons
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.