Bensons For Beds - Ayr Avaliações 

540
O TrustScore é 5 de um total de 5

4,9

Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Eric was so helpful, just let me look around test different mattresses and give him a shout if I had any questions, that's the way I like to do things, 10 out of 10

Avaliado com 5 de um total de 5 estrelas

The sales lady Jocelyn was very helpful & knowledgeable in all aspects of different types of mattresses & height of the beds & was able to advise my wife who has had a stroke on which type of mattress... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The staff were very friendly and helpful, bought a bed from Bebsons before,I was purchasing bedside units to match,John and Eric were on the case and sorted it all for me ..wonderful service

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Rhiannon was such a great help in the Ayr store when we went in to purchase bunk beds for my grandaughter. There was never any pressure to buy and she was very knowledgeable. It was a pleasure to make... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis para Quartos
  2. Loja de Camas
  3. Loja de Roupas de Cama
  4. Loja de colchões

Sobre Bensons For Beds - Ayr

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contato

  • Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, Reino Unido

  • 1292618293

4,9

Excelente

O TrustScore é 5 de um total de 5

540 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(540)

26.103 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Bensons: great for beds

A visit to the Ayr branch to find a bed frame proved worthwhile. I spoke with an extremely helpful staff member, who listened as I described what I needed. He showed me to a British product of high quality that was being sold at a very good price.

The frame was delivered on the date and time arranged and assembled swiftly. Communication throughout purchase and delivery process was excellent.

19 de novembro de 2025
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We’re so glad your visit to Ayr was worthwhile and that everything went smoothly from purchase to delivery! Enjoy your new bed frame. Thank you for your positive review – Lauryn at Customer Care 💜

Avaliado com 5 de um total de 5 estrelas

First Class Service all the way from…

First Class Service all the way from start to finish from Benson Beds and their delivery team. Cannot recommend highly enough.
Efficient and courteous delivery from the guys.
Excellent!

23 de dezembro de 2025
Avaliação não solicitada
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We’re thrilled to hear your experience was first class from start to finish! Our delivery team will be delighted to know their efficiency and courtesy stood out. 💜 Thank you for your positive review – Lauryn at Customer Care.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Not pushed just left to browse and then came over to see if they could help .

13 de dezembro de 2025
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Stewart - Team Bensons

Avaliado com 5 de um total de 5 estrelas

The shop messed up my order but…

The shop messed up my order but customer service dealt with the problem immediately and made the the problem better straight away and the person I dealt with was brilliant right down to the customer service manager so thanks to them i shall give them excellent customer service

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We appreciate you taking the time to share your experience. We are happy to hear that our team was able to resolve the order issue quickly and efficiently. We value your feedback and are glad you were satisfied with our service.

– Thank you, Jess- Team Bensons

Avaliado com 5 de um total de 5 estrelas

Very Helpful staff nothing was a bother

Very Helpful staff nothing was a bother

30 de novembro de 2025
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We appreciate you mentioning our helpful staff and that nothing was a bother. We are so glad you had a positive experience with our team!

Avaliado com 5 de um total de 5 estrelas

Great service

Great service , John was brilliant

29 de novembro de 2025
Avaliação não solicitada
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We appreciate your positive feedback and are glad you had great service. We are happy John was brilliant!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Helpful staff

19 de novembro de 2025
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

Thank you for your 5 star review! We’re so pleased our staff could assist you. Your feedback means a lot to us,
Megan at Customer Care!

Avaliado com 5 de um total de 5 estrelas

Jocelyn was extremely good at…

Jocelyn was extremely good at understanding what we were looking for and pointing us to the bed etc. that best suited our needs. She made the process very easy.

13 de novembro de 2025
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We're happy to hear that you had a positive experience. It's great to know that our team helped you find exactly what you were looking for and made the process easy for you. Thanks for your feedback,
Megan at Customer Care!

Avaliado com 5 de um total de 5 estrelas

Bensons definitely for Beds

From going into Bensons for Beds until having my Base delivered your service was “1st Class” the Gentleman who advised me to the delivery Young Men I can’t praise them enough. The base itself is perfect and the quality brilliant, THANK YOU.

13 de novembro de 2025
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

This is a fantastic review! Thank you for taking time to leave us some positive comments. We are thrilled that you love your new product and that you had great service while shopping with us Thank you, Anthea. - Team Bensons

Avaliado com 5 de um total de 5 estrelas

Very good experience.

Very good experience.
Helpful staff that knew what they were talking about and didn’t put pressure on me buying anything.
Good quality products that wasn’t overly priced and the delivery cost was very reasonable.
Would definitely go there again if I needed another purchase of bed or mattress and recommend them to family and friends.

9 de novembro de 2025
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

This is a fantastic review. Thank you so much for taking the time to leave us some positive comments. We agree that this is a great product! – Thank you, Anthea - Team Bensons

Avaliado com 4 de um total de 5 estrelas

Was really an informative chat we had…

Was really an informative chat we had with the stuff at the shop

7 de novembro de 2025
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We're glad you found your conversation at our shop informative. Thank you for your positive feedback; we appreciate it a lot.
We’d love to serve you again in the future.
Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Igel mattress

Excellent service and guidance from Eric. He was very professional, helpful and knowledgeable about the products in the showroom. We are now looking forward to receiving our new mattress.

6 de novembro de 2025
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

Thank you for your kind words! We’re delighted to hear Eric provided excellent guidance and shared his product knowledge to help you choose the perfect mattress. We hope you love it when it arrives! 💜
Thank you for your positive review Graeme. – Lauryn at Customer Care

Avaliado com 5 de um total de 5 estrelas

A Great Store For A Dreamy Bed

As a first time buyer. Our assistant's Paul & Chris were fantastic. Friendly from the get go. We told Paul what we were looking for and he was straight up showing us all kinds of beds. Detailing each one as we went. He was very understanding and most importantly, he listened to what we wanted. There was no over selling by any means. We felt really relaxed and we spent two hours talking about all types of beds and what we liked/disliked. Finally we picked our bed and have no regrets. We payed for the installation along with the care kit. Everything was given in detail and explained really well. The deliverymen managed to set up the bed within 45 minutes. Every bolt/nut is on tight. There's no wobbling or over tightening. They built it very well.

I've never paid for a proper bed before. It was always from online. And over the years my body has suffered. I personally suffer Fibromyalgia (Chronic Pain). And to be able to sleep on a proper bed is a relief. They take illness's into account also. Which is great to see. It's always been a trust thing with me. But now knowing they delivered everything they sought out to do for us. I'd recommened and buy from Bensons For Beds again.

As a customer, I hope you get the same experience as we did. For future employers, I hope you get the same training Paul & Chris have had over the years. As it shows they're passionate on what they do. Ultimately they love helping people. So for that, they get a big 5 stars.

Thank you Paul & Chris!

21 de outubro de 2025
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

Thank you for sharing such an incredible experience! We’re thrilled to hear Paul and Chris provided friendly, knowledgeable, and patient service, making your first-time purchase stress-free and enjoyable. It’s wonderful to know their passion and care helped you find the perfect bed and that the delivery team ensured everything was set up perfectly. Your kind words and recommendation mean so much to us – we’ll make sure Paul and Chris see this! 💜
Thank you for your positive review – Lauryn at Customer Care

Avaliado com 5 de um total de 5 estrelas

Our visit was a bit of a whim

Our visit was a bit of a whim. We were intending to buy a new mattress and went in to have a look. We tried out various ones. The assistant was friendly, courteous and was knowledgeable. We eventually found a mattress we were happy with and the extra discount deal settled it. So we bought it. The service was well explained and was excellent

3 de novembro de 2025
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

Thank you for sharing your experience! We’re so pleased our team made your visit enjoyable with friendly, knowledgeable service and clear explanations. It’s great to hear you found the perfect mattress and appreciated the extra discount – we love helping customers get the best value! 💜
Thank you for your positive review – Lauryn at Customer Care

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Our salesman Paul was very good in explaining the different types of mattresses and we took the test to see which firmness we preferred. Straight away he showed us to the mattress which we eventually bought. He was very pleasant and did not rush our decision.

2 de novembro de 2025
Avaliação não solicitada
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We're glad you enjoyed your experience. It's wonderful to hear that our team member explained the mattress options clearly and helped you find the perfect fit without rushing your decision. Thank you for your positive feedback,
Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Rep couldn't be more helpful good…

Rep couldn't be more helpful good customer service

24 de outubro de 2025
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We appreciate you taking the time to share your positive experience. We're happy to hear that our service was helpful to you,
Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Great salesman

John is a great salesman extremely pleasant and helpful listened to what was required and could point me in the right direction even looked up my last purchase to get me exactly what I wanted. A credit to your company

27 de outubro de 2025
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We're happy to hear that you had such a positive experience. It's great to know the team member was so helpful in understanding your needs and assisting you. We appreciate your feedback,
Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Smooth personal experience

Smooth personal experience. If anything too much repeated information by text and email.

4 de outubro de 2025
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We're glad you enjoyed your experience. We appreciate your feedback about the repeated information and will review our communication methods. In the meantime, you can unsubscribe in the emails sent if you feel you no longer wish to receive these.
Thank you again for your review,
Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Paul was really understanding

Paul was really understanding, really patient, listened to what we were looking for then helped us decide by showing us the different mattresses that would suit our needs.
He was kind, considerate & very helpful. Excellent service, thank you xx

4 de outubro de 2025
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

Thank you so much for your lovely feedback! We’re delighted Paul provided patient, kind, and helpful service to guide you to the perfect mattress. We’ll be sure to pass on your thanks!
Best Wishes,
Megan
Bensons for Beds Customer Care

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