From our initial visit to the shop, to the delivery and set-up of our beds, we enjoyed a friendly and knowledgeable experience. Our salesmen was patient in helping us make the right choice for our b... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 5 St Johns Retail Park, Ropewalk, MK42 0XE Bedford, Bedfordshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The manager Masoom was on his own in the showroom due to staff sickness, but was outstanding in every way. I was given lots of information and help in choosing a suitable mattress and am looking for... Ver mais
We had a great experience at Bensons For Beds in Bedford. The staff were knowledgeable and friendly, giving us plenty of time to browse without any pressure. Special thanks to Maz, Marcus, Kyan, and D... Ver mais
A empresa respondeu
Fabulous service from the Manager Maz (in store and on the phone) and all the team from ordering to delivery of our mattress. Would definitely recommend the Bedford store and all linked staff. Thank y... Ver mais
Detalhes da empresa
Sobre Bensons For Beds - Bedford
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 5 St Johns Retail Park, Ropewalk, MK42 0XE, Bedford, Bedfordshire, Reino Unido
- 1234419486
4,8
Excelente
407 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service in store when choosing…
Great service in store when choosing and ordering and again when delivered. Such great service which makes the whole process so much easier.
So far we are really enjoying our new mattress and bed frame. Highly recommend benson for beds
17 de maio de 2026
Resposta da Bensons For Beds - Bedford
We're so pleased you received great service throughout your experience. It's wonderful that you are enjoying your new mattress and bed frame! Thank you for your high recommendation.
Team Bensons
Very helpful staff
11 de junho de 2026
Resposta da Bensons For Beds - Bedford
Thank you for your feedback.
Team Bensons
Had a great experience and good support
Had a great experience and good support
10 de junho de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Bedford
We're thrilled you had a great experience and good support!
Team Bensons
Mattress purchasesales person was very knowledgable…
The sales person was very knowledgable and advised us on all the beds and left us to test them and make a decision and when we were ready he came back to us
8 de junho de 2026
Resposta da Bensons For Beds - Bedford
We're so pleased you found our team knowledgeable and appreciated the space to make your decision. Thank you for your positive feedback!
Team Bensons
Excellent Advice With Great Delivery and Installation
Excellent advice on the pros and cons of different bed frames, choice of materials and matching headboards.
Delivered and fully assembled on the date requested, and in the time slot given. Friendly staff from the shop floor through to the delivery.
Now looks something you might see in a hotel, stunning.
4 de junho de 2026
Resposta da Bensons For Beds - Bedford
We're so pleased to hear you received excellent advice and found the perfect bed. It's wonderful that our team provided such friendly service and that your new bed looks stunning!
Team Bensons
Not happy as product purchased is…
Not happy as product purchased is always damaged on arrival or is faulty and then trying to get resolved I have to go through hoops on the call line and I am being asked to try and manage myself when lights are not working by the help desk
1 de junho de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Bedford
Thank you for your review and I am really sorry to hear about this. If you reach out to our customer service team on enquiries@bensonsforbeds.co.uk, or 0333 222 6800, our care team will have a look into this to resolve this for you
Team Bensons
Resposta da Bensons For Beds - Bedford
We're so glad our team was helpful and efficient!
Team Bensons
Great service
Great service, excellent bed, the advice and help given by the manager - Maz - was excellent, really felt confident in buying the bed and very happy with the end product.
23 de maio de 2026
Resposta da Bensons For Beds - Bedford
We're so pleased you received great service and excellent advice, which made you feel confident in your purchase. We're glad you're very happy with your new bed!
Team Bensons
Resposta da Bensons For Beds - Bedford
We're glad our team provided incredible service. Thank you for your wonderful feedback!
Team Bensons
From start till end of delivery all went smoothly
From start till end of delivery and assemble the bed everything went 👍
Sales person explained all well and delivery people all very pleasant and helpful.
I will recommend Bensons for Beds.
21 de maio de 2026
Resposta da Bensons For Beds - Bedford
We're so glad to hear everything went smoothly from sales to delivery and assembly! We appreciate your kind words and recommendation.
Team Bensons
Pleasant customer service
Pleasant customer service. Explained things well. Not pushy.
22 de maio de 2026
Resposta da Bensons For Beds - Bedford
We're happy to hear we provided pleasant service and clear explanations. Thank you for your feedback!
Team Bensons - Jess
Thank you so much Maz!
Thank you so much, Maz, for your kindness, patience, and dedication while assisting my mum with our query. Your support meant a lot to us, and we genuinely appreciate the extra effort you made. You really went above and beyond thank you!
18 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Bedford
We're so happy to hear about the wonderful support you received! It's great to know our team's kindness, patience, and dedication made such a positive difference. Thank you for your kind words!
Team Bensons
Bensons: Nice company, nice people and good service.
Purchased Bed-base from Bensons receiving excellent in-store advice from Elizabeth , followed up by email notifications of provisioning, then polite and efficient installation by John and Steven. Nice company, nice people and good service.
9 de maio de 2026
Resposta da Bensons For Beds - Bedford
We're delighted you received excellent advice and service! It's great to know that you were kept informed and that the installation was polite and efficient. Thank you for your positive feedback.
Team Bensons
Great service from Bensons Bedford…
Great service from Bensons Bedford branch they kept us updated all through the process of mattress and divan delivery, the day of delivery the guys were great they contacted me how long they will be overall very impressed with Bensons.
1 de maio de 2026
Resposta da Bensons For Beds - Bedford
We're happy to hear about the great service you received from our Bedford branch! It's great that you were kept updated on your mattress and divan delivery, and that the delivery team contacted you. We appreciate your feedback!
Team Bensons
Great service from Bensons
Great service within the store. Good explanation about different mattresses and bases. I never felt pressurised, and always felt supported. Delivery was on time, the gentlemen who delivered were polite and helpful, and reiterated care of the bed. Thank you for Bensons great service, I will definitely recommend
23 de abril de 2026
Resposta da Bensons For Beds - Bedford
Thank you for such a wonderful review! 😊 We’re really pleased you felt well supported in store with clear, pressure‑free advice, and that everything ran smoothly through to delivery. It’s great to hear the delivery team were polite, helpful, and took the time to explain how to care for your bed. Thanks so much for recommending Bensons — enjoy your new bed and sweet dreams! 🛏️✨
Very polite and efficient and kept me up to date with the delivery etc
Efficient and kept informed through out
23 de abril de 2026
Resposta da Bensons For Beds - Bedford
Thank you! 😊 We’re pleased to hear everything was efficient and that you were kept informed throughout. Enjoy your purchase!
Benson for Beds outstanding
From order through to delivery the service was faultless. Have no difficulty recommending.
22 de abril de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Bedford
Much appreciated—great to hear everything went smoothly from start to finish!
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist
Oliver w as exceptional member of the…
Oliver w as exceptional member of the Sales Team patient knowledgable and listened.
Whilst we compared other outlets his customer service secured the leader.
23 de abril de 2026
Resposta da Bensons For Beds - Bedford
That’s brilliant to hear! Oliver clearly made the winning difference ⭐
Thanks again for your support – we truly appreciate it,
Megan | Customer Care Specialist💜
Brilliant service.
From start to finish the whole process was easy and all staff encounters were friendly & personable.
23 de abril de 2026
Resposta da Bensons For Beds - Bedford
We appreciate your feedback! It's wonderful to know the entire process was easy for you and that our team members were friendly and personable.
Thank you for your positive review – Lauryn at Customer Care 💜
Resposta da Bensons For Beds - Bedford
That’s great to hear! Smooth service and good communication are exactly what we aim for. Thanks for your feedback,
Megan | Customer Care Specialist
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.