This was a very positive experience from the helpful sales assistant to the very friendly and prompt delivery guys. I loved the "pick and mix" approach - this headboard, that base, storage options et... Ver mais
Localização
Trocar localizaçãoUnit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB
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Najeeb was fantastic. He treated me with patience and shared his knowledge of the bed bases and mattresses in store. There was no pressure to buy, which pleasantly surprised me. As the store was so pe... Ver mais
A empresa respondeu
Staff were very polite helpful and listened to queries and tried to give helpful answers. Will await delivery and see if that goes as well.
A empresa respondeu
Sales assistant in Enfield branch was very patient and helpful. She explained products and options clearly and was very knowledgeable. Delivery process was smooth and arrived on time with great commun... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Enfield363
Escrito pela empresa
Informações de contato
Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, Reino Unido
- 2083632710
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Mark at Enfield was amazing and really…
Mark at Enfield was amazing and really helpful. He is very knowledgeable and was able to help us find the bed we wanted

Resposta da Bensons For Beds - Enfield363
Great experience with Benson Beds from…
Great experience with Benson Beds from the showroom through to delivery. Thank you for your professionalism and patience while we tested different options and asked our questions. A special thank you to Naj at Enfield, as well as James and Kay from the delivery team.

Resposta da Bensons For Beds - Enfield363
The whole experience was excellent
The whole experience was excellent. I walked in and asked for a single mattress. The staff checked stock and I was able to walk away with my item.
The attention to details that the staff gave was wonderful and I left heard and advised properly. I would definitely recommend the enfield store.
Well done to the staff for making the experience good.

Resposta da Bensons For Beds - Enfield363
Very knowledgeable staff
I was approached when I entered the store and welcomed by Rushid. He let my know that if I needed any help that he was happy to help. He allowed me to browse the store without pressure and was on had to help when I had picked my mattress. Rushed was very knowledgeable and and friendly. Great customer service.

Resposta da Bensons For Beds - Enfield363
Great service from the staff we would…
Great service from the staff we would highly recommend

Resposta da Bensons For Beds - Enfield363
Pleasant courteous delivery staff.
Pleasant courteous delivery staff.
Went very smoothly
Thanks

Resposta da Bensons For Beds - Enfield363
A really good experience at the shop
A really good experience at the shop. With my wife’s recent back pain we were looking for a mattress to help her with the sleep and release some of the pain. Once in the shop we have been placed on a bed that took our measurements ( never seen this before) and recommended what type of mattress would be appropriate for us. Once we tried 3 of them it was no turning back. We bought one. I think that will be a game changer for our sleep and rest time. Mark was really understanding and patient person and helped us make the choice and offer guidance all the way. Thx Mark

Resposta da Bensons For Beds - Enfield363

Resposta da Bensons For Beds - Enfield363
Had exactly what I wanted
The shop salesman was very polite, didnt pounce on us as soon as we walked in the door, he was knowledgeable and when ever we tried out a bed he would walk away and give us time. Everything went smoothly and I got exactly what I wanted.

Resposta da Bensons For Beds - Enfield363
Very pleasant experience with Bensons
We had a very pleasant experience with Bensons in Enfield, from stepping into the shop to having the mattress delivered.
Welcoming and helpful staff, they gave us useful recommendations; the delivery was made on time.
So far, we are happy with the product.

Resposta da Bensons For Beds - Enfield363
Mark in the Enfield retail park store…
Mark in the Enfield retail park store was brilliant. Very helpful from the beginning, taking us through the process to find our perfect bed! Not yet delivered but looking forward to trying it out for the first time. Thanks Mark for your help.

Resposta da Bensons For Beds - Enfield363
Collection error
Not happy as requested for my old mattress to be taken away by Bensons, when purchasing a new one in store. But omitted from Delivery Note and now I have to get rid of it at additional cost. I called the store and the manager didn't care about the situation and didn't even offer me an alternative - terrible customer service, which I would have paid for, The delivery men, Andy & James, were brilliant, they even took my old mattress downstairs from the landing where I left it to save them time. Thank you Andy and James. This left a sower taste after an additional great service in the store. Maybe customer service changes once they get the sale and money.

Resposta da Bensons For Beds - Enfield363
From the sales staff to the product to…
From the sales staff to the product to the agreed delivery date and final to delivery service crew all 5 star ,thank you.

Resposta da Bensons For Beds - Enfield363
Amazing service at the store by Mark
Amazing service at the store by Mark. The overall journey from selecting the product to the delivery time was awesome.

Resposta da Bensons For Beds - Enfield363
Brilliant staff
All of the staff from Enfield store was brilliant helpful and pleasant. We were helped by Mark who was knowledgeable

Resposta da Bensons For Beds - Enfield363
Mark at Enfield was very helpful in…
Mark at Enfield was very helpful in advising which bedframe was suitable for the mattress I had and he also mentioned about the central bed legs when installing to make sure they sit just above the floor which I never knew I thought they needed to sit flush. When the bed arrived the delivery guys had no issues in taking them straight up to the room I was setting it uo in. One tiny niggle the frame did have a couple of chips in them but not enough to warrant a return. Love the bed frame.

Resposta da Bensons For Beds - Enfield363
Great Friendly Service
Great sales guy and excellent delivery guys done all the work and reported the faulty drawer. Took all the packaging.

Resposta da Bensons For Beds - Enfield363
Most favourite experience so far
From buying the mattress at the Enfield branch, to the delivery drivers, I had no complaints. Everyone was funny, polite and well mannered. This is my 3rd mattress from Benson's, but by far my most favourite experiences. The mattress has been a God send and my sleep has been better in my last stages of pregnancy. It has also helped with my hip pain. The delivery time was faster than I expected and I think this is my favourite mattress out of all 3. Thank you Bensons.

Resposta da Bensons For Beds - Enfield363
Beds not assembled despite paying full…
Beds not assembled despite paying full price for assembly. Not informed that the cabinets would not be assembled.
Very disappointing

Resposta da Bensons For Beds - Enfield363

Resposta da Bensons For Beds - Enfield363
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