Knowledgeable staff , very polite and efficient delivery. We tried the sleep machine then given recommendations for about 5 mattresses so not too much confusing choice. We chose wisely ,happy with cho... Ver mais
Localização
Trocar localizaçãoUnit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Mark at Benson for Beds Enfield welcomed us warmly, listened well to what we required and took time explaining options and encouraged us to try beds out. He was knowledgeable, professional and friendl... Ver mais
A empresa respondeu
I have always used B4B whenever I need to buy a bed or a new mattress because their service and quality of products is always of a high standard. The staff in the store are knowledgeable and helpf... Ver mais
A empresa respondeu
Staff were professional and caring. They gave me very good advice on what was best and explained how specific beds could benefit me.
Detalhes da empresa
Sobre Bensons For Beds - Enfield363
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, Reino Unido
- 2083632710
4,9
Excelente
408 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The staff were very friendly and very helpful, told me all I needed to know to make an informed decision about the mattress suitable for my needs
staff were very friendly
5 de dezembro de 2025
Resposta da Bensons For Beds - Enfield363
We appreciate your kind words about our team; we are so happy to hear that you found them friendly and helpful!
Thank you, Jess - Team Bensons
Regular updates regarding goods delivery is very important
I received regular updates regarding the date and expected time of my delivery. As promised the window of delivery was provided 3 days prior to delivery. On the day of delivery I also received a phone call prior to delivery. The delivery men were mindful of my home and covered their footwear
15 de novembro de 2025
Resposta da Bensons For Beds - Enfield363
We’re delighted to hear everything went smoothly with your delivery! It’s great that you received timely updates and that our delivery team took extra care in your home. 💜 Thank you for your positive review Olive – Lauryn at Customer Care
My experience with Bensons for Beds was…
My experience with Bensons for Beds was incredibly positive, especially during a stressful move. They were understanding and made all the logistics—ordering, delivery, and installation—remarkably easy. It was a much better experience than I've had with other furniture stores. A big thank you to the team, and I would highly recommend them
4 de dezembro de 2025
Resposta da Bensons For Beds - Enfield363
We're happy to hear that your experience was incredibly positive, especially during your move. It's great to know that we made the logistics remarkably easy for you. Thank you for recommending us!
– Thank you, Jess- Team Bensons
salesman very friendly and helpful…
salesman very friendly and helpful answering all our questions .
27 de novembro de 2025
Resposta da Bensons For Beds - Enfield363
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Easy purchasing experience
Great customer service from knowledgeable staff. Not too pushy just helpful. Pleased that we could purchase just what we wanted.
25 de novembro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Enfield363
"We’re delighted to hear our staff were knowledgeable, helpful, and gave you the space to choose exactly what you wanted! That’s the experience we aim to deliver every time. 💜
Thank you for your positive review Helen – Lauryn at Customer Care
The process from start to finish was…
The process from start to finish was helpful and informative.
Mark at Enfield gave js all the time in the world to conclude on our decision and assisted us throughout.
Woudl definitely recommend.
1 de novembro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Enfield363
Thank you for recommending us! We’re delighted Mark made the process smooth and stress-free for you. Enjoy your new bed! Megan at Customer Care
Resposta da Bensons For Beds - Enfield363
Thanks so much for your amazing review Jack! We’re glad your delivery went smoothly—enjoy your new purchase! Megan at Customer Care
I was served by Rushid he was very nice…
I was served by Rushid he was very nice and not too pushy which I appreciated excellent service from him
21 de novembro de 2025
Resposta da Bensons For Beds - Enfield363
We're happy to hear that you appreciated the excellent service you received. It's great to know that our team made your experience a positive one. Thank you,
Megan at Customer Care
Excellent service with Benson for Beds…
Excellent service with Benson for Beds Enfield from sales with Dilara who went above and beyond to wheel out the furniture to the car park so I could see the colour in natural light to the delivery and installation with D&I who were on point and really efficient and explained everything really well. It was a long wait for this but the wait was beyond Worthing as the furniture is so stylish and elegant and has so much storage space I'm well impressed and very very happy with it. Thanks Benson for Beds 🤗
16 de novembro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Enfield363
We're happy to hear that you had an excellent experience with our Enfield store. We appreciate your positive comments regarding the service you received, from seeing the furniture in natural light to the efficient delivery and installation. We're so glad you are impressed with the style, elegance, and storage space. Thanks for your feedback,
Megan at Customer Care
Resposta da Bensons For Beds - Enfield363
We’re thrilled to hear you think we’re the best bed company! Your feedback means so much to us and keeps us motivated to deliver the very best service and products.
Thank you for your positive review – Lauryn at Customer Care 💜
Excellent service
Excellent service. I would happily refer this company to others.
15 de novembro de 2025
Resposta da Bensons For Beds - Enfield363
We're happy to hear that you had such a positive experience. Thank you for your kind words and for recommending our services to others,
Megan at Customer Care
We had a great experience ordering our…
We had a great experience ordering our new bed, Mark in the Enfield store helped up find the right mattress and guide us on the size for the bed - thank you
30 de outubro de 2025
Resposta da Bensons For Beds - Enfield363
We're glad to hear that you had a great experience ordering your new bed and that our team was helpful in guiding you to find the right mattress and size. Until next time, take care,
Megan at Customer Care!
Mark at Enfield branch is so welcoming…
Mark at Enfield branch is so welcoming and helpful with great advice. That’s why I always go there when I need to get new bed. It’s been a number of years now.
28 de outubro de 2025
Resposta da Bensons For Beds - Enfield363
We're happy to hear that you find our team member at the Enfield branch so helpful and welcoming. We appreciate your continued loyalty and thank you for your positive feedback!
Megan at Customer Care
Very polite staff and delivery staff…
Very polite staff and delivery staff very good 👍
20 de outubro de 2025
Resposta da Bensons For Beds - Enfield363
We are so happy to hear that our staff and delivery team were very polite and helpful during your experience with us. Thank you,
Megan at Customer Care
Great customer service and listen and…
Great customer service and listened and advised without pressure!
14 de outubro de 2025
Resposta da Bensons For Beds - Enfield363
We appreciate you sharing your positive experience! We are so glad our team listened and advised you without pressure.
Until next time, take care,
Megan at Customer Care!
Very good service
Very good service, polite and helpful young lady when purchasing the bed in store, was kept updated throughout and delivery was on time and quick.
10 de outubro de 2025
Resposta da Bensons For Beds - Enfield363
We're happy to hear about the very good service you received! It's great to know the sales person was polite and helpful, and that your delivery was on time and quick. Thank you for your review – Lauryn at Customer Care 💜
Staff very polite and…
Staff very polite and profesional.Always try the best solution for the customer.Quality of products very good.
27 de setembro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Enfield363
We appreciate your positive feedback! We're happy to hear that our staff is polite and professional and always tries to find the best solution for you.
Thank you,
Lauryn at Customer Care
Resposta da Bensons For Beds - Enfield363
We appreciate you sharing that our staff was friendly and helpful! We are happy to hear about your positive experience.
Thank you,
Lauryn at Customer Care
Brilliant service
I went in Bensons for Beds Enfield to find a mattress. Naj assisted us in making our choice, he offered plenty of brilliant advice, time and care and we felt very comfortable and happy with the service. Thank you Bensons for Beds Enfield!
20 de setembro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Enfield363
We're delighted you felt comfortable and happy with the service at our Enfield store. We appreciate you mentioning the advice and care you received while choosing your mattress.
Thank you,
Lauryn at Customer Care.
Well Experienced
Andy and Tony who assembled was very experienced two persons as they got on from the time of arrival, took the old bed apart and assembled the new one in no time.
14 de setembro de 2025
Resposta da Bensons For Beds - Enfield363
We're happy to hear that the assembly team's experience made the bed setup quick and easy for you. We appreciate you taking the time to share your positive experience!
Best wishes,
Megan at Customer Care
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.