Odette helped me choose which mattress was right for my spare room, she was polite, helpful and did not push for me to buy a more expensive product, I would go to her in future if and when I needed a... Ver mais
A empresa respondeu
Unit 4a Gillingham Retail Park, ME8 0PU Gillingham, Kent, GB
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Odette helped me choose which mattress was right for my spare room, she was polite, helpful and did not push for me to buy a more expensive product, I would go to her in future if and when I needed a... Ver mais
A empresa respondeu
While we had a good in store experience, the delivery let everything down. The delivery team "couldn't" get the futon up the stairs (I managed single handedly) and the packaging / rubbish wasn't tak... Ver mais
A empresa respondeu
Great shop staff, very helpful, very polite. Good prices, delivery guys fantastic, arrived on time, all assembled, well done.
We had a great experience at Bensons, our sales lady Kelsey was very good and easy to talk to. Delivery went well and bed very comfy
A empresa respondeu
Escrito pela empresa
Unit 4a Gillingham Retail Park, ME8 0PU, Gillingham, Kent, Reino Unido
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Very helpful and no pressure given to buy product
Outstanding customer service and great competitive prices unlike the the well known bed store next door
Purchased a new headboard from the Gillingham store. I located the store / product online some time ago and finally got round to placing the order as I happened to be passing. The member of staff who served me was very helpful and quickly identified the headboard I wanted and guided me through various options. The order process was straightforward and delivery dates etc were clearly explained. Overall an excellent experience and I now await the arrival of the item.
Wendy, the sales lady was the perfect person to sell your beds. She was helpful, friendly and not pushy, unlike Dreams that we went into first!! We were more than happy to buy from her.
We felt her opinion was truthful and sound. Thoroughly rec (and will do).
Was served by kelsie, she was approachable, knowledgable and happy to serve us and our needs. I would recommend kelsie to anyone for her amazing service and patience with me and my husband and my cheeky 5 year old. Well done kelsie, I would love to have someone like you working in my store
The staff member really knew her stuff, was very friendly and not pushy.
Kelsey did a great job of helping me buy my new bed and mattress, wasn’t pushy and was very patient.
Night and day to the sales people at dreams next door.
The drivers were very kind and helpful.
Everything was done as I wanted.
My gratitude to all workers in benson beds.
Extremely knowledgable and helpful. Very patient and agreat experience
Excellent service from Wendy in Rainham/Gillingham Kent branch. Thanks Wendy for your professional overview of our options. We will recommend to our friends and family.
After a not so pleasant pushy experience at Dreams which ended in us walking swiftly away, we were delighted to be allowed to peruse at our leisure at Bensons. The sales person welcomed us politely and left us to explore the beds on display. She checked in with us from a distance to see how we were getting on and was happy to answer our questions. She helped us work out what we wanted and was happy to stick within our budget, with no pushy upselling. All round a pleasant shopping experience, thank you.
Efficient sales representative who was most helpful with our purchase of a new mattress. Really nice showroom with lots of choice.
Richard was very good at helping us find the right bed. We had seen a few we likes and were struggling to narrow our options down but Richard steered us in the right directing
Simple, Richard the sales guy in gillingham
Great help throughout the process
Helped me pick the right matress, for the price I could afford. Answered any questions I had
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