Lesley at the store in Glasgow was exceptional. Very knowledgeable, helpful, friendly and made sure we knew what type of mattress we wanted before leaving us to chose which one to take. The deliver... Ver mais
A empresa respondeu
Unit 5 Great Western Retail Park, G15 6RX Glasgow, Glasgow, GB
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Lesley at the store in Glasgow was exceptional. Very knowledgeable, helpful, friendly and made sure we knew what type of mattress we wanted before leaving us to chose which one to take. The deliver... Ver mais
A empresa respondeu
From the start the whole process was easy, the sales person Amy from Drumchapel explained everything in detail. On the day of the delivery I got a reminder which gave a window for the delivery. All t... Ver mais
A empresa respondeu
Extremely helpful staff in Great Western Road and Paisley shop. Ended up booking online because I was given an extra 5% discount code that could not be applied in store. Shame, because I prefer de... Ver mais
Friendly, approachable staff on arrival. Allowed my husband and I to browse all products at our leisure. No pressure whatsoever. The store was well laid out and easy to navigate. It was benefi... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 5 Great Western Retail Park, G15 6RX, Glasgow, Glasgow, Reino Unido
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I bought a Sealy firm bed from Bensons in 2017. I bought the new version of the same model last month. The constant communication and updates was extraordinary; I certainly didn't expect that level of professionalism! The delivery guys continued the same real time contact and the bed arrived exactly within the time frame they gave me. The bed is firm and exactly what I had hoped for. In addition, they have improved this model significantly and I'm already sleeping better,deeper and longer. I verified this on my smart watch and observed an incremental increase in sleep quality over the last month. It's still " bedding" in but I expect it to improve over the next few months before I turn it. Benson's don't do plumbing or electrical but perhaps Tradesmen in those professions could learn from their business model. I think we would all sleep better if they did! Highly recommend Bensons and in particular the Sealy range

Resposta da Bensons For Beds - Glasgow Great Western660

Resposta da Bensons For Beds - Glasgow Great Western660
The chap Kevin was so attentive and knowledgeable in his approach. He asked what we were after, and explained every different aspect of the various mattresses that were available and the pros & cons with each

Resposta da Bensons For Beds - Glasgow Great Western660

Resposta da Bensons For Beds - Glasgow Great Western660

Resposta da Bensons For Beds - Glasgow Great Western660

Resposta da Bensons For Beds - Glasgow Great Western660
Bed delivered and assembled in time.

Resposta da Bensons For Beds - Glasgow Great Western660
The salesman was knowledgeable and we didn’t feel rushed. We were able to try out the mattresses and use the electronic bed to find out which mattress was recommended for our size and sleeping position.

Resposta da Bensons For Beds - Glasgow Great Western660
The sales advisor Qaisar was fantastic,very
patient and knowledgeable.Didnt feel rushed or pressured at all. Gave us space & time to make our decisions / choices . Bought 2 beds and will return later in the year to get 3 more .

Resposta da Bensons For Beds - Glasgow Great Western660
I recently visited my local branch of Bensons for Beds, and ended up buying a mattress. Amy, who helped me was completely supportive and patient while I tried out many of the mattresses on display. It took a while! After I bought one, the level of communication with advice re care etc was excellent, right up to the delivery day. Chris and Richard, the delivery guys called me, as promised, 30 mins before delivery, and were so efficient, wrapping my old mattress for removal and disposal, and putting the new one in place.
Altogether an excellent service

Resposta da Bensons For Beds - Glasgow Great Western660
First class service no sales pressure, honest and we received a discount and free bed care products. Definitely recommended!!!

Resposta da Bensons For Beds - Glasgow Great Western660
Went to Drumchapel store Great experiences

Resposta da Bensons For Beds - Glasgow Great Western660
It was pretty painless,nice driver,very happy with my new purchase.

Resposta da Bensons For Beds - Glasgow Great Western660
Lovely bed, good value, promptly delivered and expertly installed for us.

Resposta da Bensons For Beds - Glasgow Great Western660
I purchased a single adjustable bed from Benson for beds at their Great Western branch in Glasgow. The staff in the branch were courteous. This was on the 24/11/24. Unfortunately it has been all downhill since.I was given a delivery date of about the 23/12/25.I did not receive it till the 7/01/25. Unfortunately the drawer was damaged and not fit for purpose as it had been badly assembled. The delivery representative took a photo of the damaged door and informed me I should receive a new drawer within 7 working days. After numerous phone calls I eventually got a delivery date for 25/02/25. It arrived on that date but the drawer was missing a side rail and was chipped. Once again a photograph was taken and I was assured I would get a replacement drawer . The manufacturer is a company called Dura Beds and are responsible for manufacturing the bed and delivering it.I contacted them by telephone and was informed they only deal with companies. I have since written a letter to the CEO of which I have not had the decency of a reply.I have been left with no other option but to get in touch with the Scottish Trading Standards.

Resposta da Bensons For Beds - Glasgow Great Western660
Salesman, was very professional and very helpful. The whole atmosphere was very conducive to shop around.

Resposta da Bensons For Beds - Glasgow Great Western660
Thank you Amy, Great Western Road Branch, for helping myself and my partner choose our new bed, mattress and furniture. We received a friendly welcome and your knowledge was amazing. Altogether a pleasant experience.

Resposta da Bensons For Beds - Glasgow Great Western660
Received a warm welcome, staff very friendly and happy to help

Resposta da Bensons For Beds - Glasgow Great Western660
Given a variety of options and time to decide what was best for us.

Resposta da Bensons For Beds - Glasgow Great Western660
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