Benson's staff know their stuff informative and super helpful, first place we go to when looking for beds and furniture, we have just having new wardrobes installed looking forward to see them this... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 2 38 St Peters Road, PE29 7DA Huntingdon, Cambridgeshire, GB
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Veja o que dizem as avaliações
Connor came to assist us as soon as we entered the shop After finding out our specific needs he showed us relevant items & gave us important tips so together we customised the bed & headboard that... Ver mais
A empresa respondeu
Absolutely brilliant service from Terry and mate at Bensons for Beds! 😄 From start to finish, the delivery was spot on. Terry was friendly, helpful and clearly knew what he was doing. He arrived on t... Ver mais
A empresa respondeu
The people who delivered our bed and mattresses were great and a real credit to Bensons. Tjey were careful, and thorough. Only disappointment was missing matress protector. But hoping to receive that... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Huntingdon577
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 2 38 St Peters Road, PE29 7DA, Huntingdon, Cambridgeshire, Reino Unido
- 1480457659
4,7
Excelente
304 avaliações
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Happy Customer
Sales person very helpful. Took their time to show me options available. Which helped greatly with my choice.
30 de outubro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
We had a new mattress delivered
We had a new mattress delivered, it arrived on time and the delivery was quick and the guys very careful and helpful (they also took away the old one)
26 de outubro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Huntingdon577
Thank you for your wonderful review! We're thrilled to hear that your new mattress arrived on time and that our delivery team provided excellent service. We appreciate your feedback.
Bensons for beds
Benson's staff know their stuff informative and super helpful, first place we go to when looking for beds and furniture, we have just having new wardrobes installed looking forward to see them this week.
great team
25 de outubro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Huntingdon577
Thank you for your wonderful review! We're thrilled to hear that our team has been helpful and informative. We can't wait for you to see your new wardrobes installed. Your support means a lot to us.
Resposta da Bensons For Beds - Huntingdon577
Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our service and delivery. Your satisfaction is our top priority.
Good service & delivery service very…
Good service & delivery service very good on time as stated
25 de outubro de 2026
Resposta da Bensons For Beds - Huntingdon577
Thank you for your kind words! We're thrilled to hear that you enjoyed our service and that your delivery was on time. Your satisfaction is our top priority.
Comfortable experience
Given the time to look around without any pressure
Staff very helpful
All my questions answered
23 de outubro de 2026
Resposta da Bensons For Beds - Huntingdon577
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your experience and found our staff helpful. We believe in providing a relaxed atmosphere for our customers.
Highly recommended
This was our second bed this year from Bensons. The first was ordered in store in Huntingdon, the second on line. On both occasions, the service we received has been superb from start to finish. The products are also first class. Highly recommended.
22 de outubro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Huntingdon577
Thank you for your kind words and for choosing Bensons twice this year! We're so pleased to hear that both your Huntingdon store experience and online purchase went smoothly. Enjoy your new beds, and we hope to see you again in the future!
Bensons for Beds Huntingdon Team
Helpful staff, not pushy
We returned to Bensons for Beds in Huntingdon after previously purchasing a Sealy bed from them, which sadly developed a fault just five months outside its guarantee.
The staff were welcoming, friendly and helpful, without being pushy. Having read positive reviews of Tempur mattresses, we appreciated their honest advice about the pros and cons of the different options. There was no pressure to buy the most expensive mattress, which made the experience much more comfortable.
We eventually decided on Tempur mattress. Unfortunately, after nearly half an hour trying to arrange the purchase, the team were unable to offer the zero-deposit, three-year interest-free deal advertised online. We therefore ended up purchasing online instead.
The staff were very apologetic, and this feels like something for the marketing team to address. Giving stores visibility of—and access to—the latest online offers would help prevent helpful staff from losing sales after doing all the groundwork.
Our mattress arrived within two weeks, and we’ve been very happy with it since. Overall, great service from the Huntingdon team, let down by the disconnect between the online and in-store finance offers.
18 de setembro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Huntingdon577
We are glad you enjoyed your experience with our store team and appreciate you taking the time to share this feedback. It is wonderful to hear that our colleagues provided helpful, honest, and pressure-free guidance during your visit, and we are happy to hear that you are very satisfied with your new mattress.
However, we recognize the frustration caused by the discrepancy between our in-store and online promotional finance options. It is disappointing that our team could not complete your order in person due to this system disconnect, especially after they spent so much time assisting you with your selection.
We take your comments seriously regarding the need for better alignment between our digital promotions and physical stores. We have shared your valuable insights directly with our marketing and retail operations departments to help us bridge this gap and ensure our store staff have the tools and visibility needed to honor all current offers. Thank you for helping us improve our service.
Team Bensons
Absolutely brilliant service from Terry…
Absolutely brilliant service from Terry and mate at Bensons for Beds! 😄 From start to finish, the delivery was spot on. Terry was friendly, helpful and clearly knew what he was doing. He arrived on time, got everything sorted, and made it all look easy. Honestly, the bed delivery was smoother than getting a takeaway on a Friday night! 😂 It’s not every day you get someone who makes the whole experience this enjoyable. Thanks, Terry, you’re a credit to Bensons for Beds. If all deliveries were like this, we’d be ordering beds every week… although my bank account might disagree! 😂👏 please pass this message on to Terry, who was amazing and his mate. 10 out of 10. I Will 100% recommend Bensons for Beds to all friends and family
20 de outubro de 2026
Resposta da Bensons For Beds - Huntingdon577
We are absolutely thrilled to hear that your delivery experience was so smooth, efficient, and enjoyable! It is wonderful to know that the team arrived on time, made the process look effortless, and provided such friendly and professional service. We will be sure to pass your fantastic feedback and praise on to the delivery duo. Thank you so much for your highly positive review and for recommending us to your family and friends!
Team Bensons
everything from start to finish was…
everything from start to finish was excellent
19 de outubro de 2026
Resposta da Bensons For Beds - Huntingdon577
Thank you for your wonderful feedback! We're thrilled to hear that you had a perfect experience with us throughout your entire journey. Our team works hard to ensure every detail is seamless, and your support means the world to us. We look forward to serving you again soon!
Team Bensons
Staff were helpful and polite
Staff were helpful and polite. Gave us time to think about which mattress we liked.
Delivery service was excellent, kept in touch about the delivery time, delivery was quick and efficient, friendly staff.
19 de outubro de 2026
Resposta da Bensons For Beds - Huntingdon577
Thank you for your wonderful feedback! We are delighted to hear that our store team gave you the time and space to make the right choice, and that our delivery team provided such a prompt, friendly, and efficient service. Your satisfaction is our priority, and we hope you thoroughly enjoy your new mattress!
Team Bensons
First Class Personalised Service
Excellent explanations. First class service. Top personalised engagement helped make a purchase easy.
20 de outubro de 2026
Resposta da Bensons For Beds - Huntingdon577
Thank you so much for your wonderful feedback! We are thrilled to hear that our clear explanations and highly personalized support helped make your buying experience smooth and straightforward. Providing top-tier service is always our main goal, and we truly appreciate your kind words.
Team Bensons
A great service!
The delivery service was exceptional, from 2 days notice of 2 hour delivery slot to keeping me informed all the time. Delivery crew were very pleasant and efficient - all in all, a great service.
19 de outubro de 2026
Resposta da Bensons For Beds - Huntingdon577
We're thrilled to hear everything went smoothly, from the delivery updates through to the delivery itself. we'll be sure to pass your kind words on to the team, thank you for choosing Bensons for Beds! - Bensons For Beds Huntingdon Team
Delivery staff were excellent!!
The people who delivered our bed and mattresses were great and a real credit to Bensons. Tjey were careful, and thorough. Only disappointment was missing matress protector. But hoping to receive that ASAP!!
19 de outubro de 2026
Resposta da Bensons For Beds - Huntingdon577
Thank you for your kind review! We're delighted to hear that our delivery team took such great care and provided a thorough service. They'll be pleased to know they made such a positive impression.
I'm sorry to hear your mattress protector was missing from the delivery. We hope this is resolved for you very soon, and if you haven't already been contacted regarding it, please don't hesitate to get in touch so we can help.
Thank you for choosing Bensons for Beds!
- Bensons For Beds Huntingdon Team
Happy with my experience
This is the 3rd review I have done now, please stop sending review requests.
15 de outubro de 2026
Resposta da Bensons For Beds - Huntingdon577
Thank you for your feedback! We appreciate your support and understand your request. We will adjust our review requests accordingly. If you have any other concerns or suggestions, please feel free to reach out directly. Your input is valuable to us!
Connor came to assist us as soon as we…
Connor came to assist us as soon as we entered the shop
After finding out our specific needs he showed us relevant items & gave us important tips so together we customised the bed & headboard that best suited us
He then skillfully guided us through the paper work
6 de outubro de 2026
Resposta da Bensons For Beds - Huntingdon577
Thank you for your wonderful review Mary! We're thrilled to hear that Connor provided you with such personalized service and guidance. Our team is dedicated to helping customers find exactly what they need. We hope you enjoy your new bed and headboard,
Megan | Customer Care Specialist
Parisa at huntingdon branch sold our…
Parisa at huntingdon branch sold our bed and was very informative and helpful. The delivery men were so speedy and friendly. No notes!
9 de outubro de 2026
Resposta da Bensons For Beds - Huntingdon577
Thanks for your lovely review! We're really pleased Parisa was able to help, and it's great to hear the delivery team were friendly and efficient too. We hope you enjoy you're new bed and thanks for choosing Bensons!
The Bensons for Beds Huntingdon Team
Resposta da Bensons For Beds - Huntingdon577
Thank you for your kind words Keith! We're thrilled to hear that Tony provided you with a professional and comfortable experience. Our team is dedicated to ensuring our customers feel valued without any pressure. We appreciate your feedback and look forward to serving you again,
Megan | Customer Care Specialist
Recommended
We looked at loads of beds in different shops and were really happy with what we bought from Bensons.
19 de setembro de 2026
Resposta da Bensons For Beds - Huntingdon577
Thank you for your wonderful review! We're thrilled to hear that you found the perfect bed with us after exploring other options. Your satisfaction means a lot to us, and we hope you enjoy many restful nights ahead!
Staff helpful and friendly
Staff in Huntingdon store were really helpful and friendly. Delivery on time and bed is perfect.
21 de setembro de 2026
Resposta da Bensons For Beds - Huntingdon577
Thank you for your wonderful feedback! We're so pleased to hear that our team in Huntingdon was helpful and friendly, and that your delivery was on time. It's fantastic to know you love your new bed!
Team Bensons
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