Given a mattress test, then shown appropriate mattresses. Naturally they tried to push the most expensive! We were given plenty of time to make a decision however, although did feel a bit pressuri... Ver mais
Localização
Trocar localizaçãoUnit 2 38 St Peters Road, PE29 7DA Huntingdon, Cambridgeshire, GB
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Veja o que dizem as avaliações
We initially went into the Peterborough branch, and the staff had a didn’t care attitude, so we left. Tried ringing the Bedford branch for over an hour no one picked up. One last go I rang th... Ver mais
A empresa respondeu
Very helpful at the store, enabling us to select the correct bed for our needs. Delivery within the time slot we were given, and a phone call in advance to let us know they were on the way. Delivery... Ver mais
A empresa respondeu
The sales service was great and the communication after we bought the bed until it was delivered was also great. The delivery service was easy to track and the team arrived in the delivery window. Cl... Ver mais
Detalhes da empresa
Sobre Bensons For Beds - Huntingdon577
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 2 38 St Peters Road, PE29 7DA, Huntingdon, Cambridgeshire, Reino Unido
- 1480457659
4,7
Excelente
278 avaliações
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From the moment we walked in we did not…
From the moment we walked in we did not feel pressured. The salesman was very welcoming, helpful and didn't hurry us to decide.
The showroom was spotless and had lots of choice.
The delivery was quick and smooth.
Would definitely recommend and the mattress is very comfortable.
12/07/2026
9 de julho de 2026
Resposta da Bensons For Beds - Huntingdon577
We are so pleased to hear you had such a positive experience with us! It's wonderful that our team was welcoming and helpful, and that you felt no pressure. We're also glad you found our showroom spotless and the delivery quick and smooth. Enjoy your comfortable new mattress!
The salesman
The salesman, Connor, was very informative, pleasant and professional. I believe Connor is an asset to the company.
4 de julho de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Huntingdon577
We're so pleased to hear that our team member was informative, pleasant, and professional. It's wonderful to know you consider them an asset to our company. Thank you for your kind feedback!
Resposta da Bensons For Beds - Huntingdon577
We are so pleased we were helpful and attentive. Thank you!
Team Bensons
Tony who worked at the Huntingdon store…
Tony who worked at the Huntingdon store was helpful very informative and did help us make the right decision without being pushy at all.
15 de junho de 2026
Resposta da Bensons For Beds - Huntingdon577
We're so pleased our team was helpful, informative, and assisted you in making the right decision without being pushy. Thank you for your wonderful feedback.
Team Bensons
Saw tony today at Huntingdon shop he…
Saw tony today at Huntingdon shop he was very helpful and polite and very knowledgeable and helped me with my purchase I wish all stores had a tony excellent service
16 de junho de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Huntingdon577
We're so pleased you received such helpful and knowledgeable service with your purchase. Thank you for your kind words and positive feedback!
Team Bensons
An all-round great service
An all-round great service from start to finish, from purchasing in-store to the delivery of the bed. A great team effort from Bensons.
Easy, hassle-free, and very pleased.
10 de junho de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Huntingdon577
We're so pleased to hear your experience, from purchase to delivery, was a great, hassle-free team effort. Thank you for your kind words!
Team Bensons
We went into our local store and conner…
We went into our local store and conner was absolutely great he done everything amazing went threw the sales what we purchased.
3 de junho de 2026
Resposta da Bensons For Beds - Huntingdon577
We truly appreciate your wonderful feedback! We are so pleased to hear about your positive experience with our team member at the store.
Team Bensons
Great customer service
There was a misunderstanding about our order, which we realised after delivery. We called customer service and everything was quickly sorted,all very professional.
1 de junho de 2026
Resposta da Bensons For Beds - Huntingdon577
We're glad we could quickly resolve the misunderstanding with your order. We appreciate your kind words about our professional service.
Team Bensons
Great service
Great service, ordered a new mattress online. Two gentlemen delivered and took it upstairs for me. Shoe covers on without even saying a thing.
1 de junho de 2026
Resposta da Bensons For Beds - Huntingdon577
We're so glad to hear you had a great experience with our delivery service. We appreciate your kind words about our team!
Team Bensons
Very good company to deal with,all very…
Very good company to deal with,all very easy from start to finish from buying to delivery always kept updated.we had been given a time slot for delivery and delivery was on time with a call to tell us 30 minutes before.
Yes I would recommend and will add the mattress is very comfortable,very happy.
1 de junho de 2026
Resposta da Bensons For Beds - Huntingdon577
We're so pleased to hear your experience was easy from start to finish, with timely updates and delivery. It's wonderful that you're happy with your comfortable mattress!
Team Bensons
Resposta da Bensons For Beds - Huntingdon577
Thanks! We're delighted you found our advice great, our sales team pressure-free, and our selection abundant.
Team Bensons
Experience of Bensons for Beds Huntingdon
Visited the Huntington branch and Meet Tony whose guidance helped us choose between our favoured brands. His knowledge and demeanour were excellent and we enjoyed the experience. Would definitely recommend a visit if your in the market for a bed or just a mattress
25 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Huntingdon577
We're so pleased to hear about your excellent experience at our Huntington branch. It's wonderful that our team's guidance and knowledge helped you choose. Thank you for your recommendation!
Team Bensons
wide range of products
wide range of products, excellent service from tony in the huntingdon store
25 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Huntingdon577
We're happy to hear you enjoyed our product range and received excellent service. Thank you for your kind words!
Team Bensons
Was made to feel welcomed and felt…
Was made to feel welcomed and felt relaxed. Staff were friendly and patient. There was no fuss about putting the mattress I wanted onto another frame, was perfect
17 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Huntingdon577
We're so pleased you felt welcomed and relaxed, and that our team was friendly and patient. We're glad we could help!
Team Bensons
Resposta da Bensons For Beds - Huntingdon577
We appreciate your feedback! We're glad our team provided great service and expertise.
Team Bensons - Jess
Efficient delivery and polite men
30 de abril de 2026
Resposta da Bensons For Beds - Huntingdon577
We appreciate you letting us know our delivery was efficient and the team was polite. Thank you for your positive feedback!
Team Bensons
Sales person was very good and delivery…
Sales person was very good and delivery etc . The bed is very comfortable
2 de maio de 2026
Resposta da Bensons For Beds - Huntingdon577
We're happy to hear that our salesperson was very good and the delivery went well. We're glad you find the bed comfortable!
Team Bensons
Friendly and efficient staff and a good…
Friendly and efficient staff and a good price
26 de abril de 2026
Resposta da Bensons For Beds - Huntingdon577
Thank you for your feedback! 😊 We’re so glad to hear you found our team friendly and efficient, and that you were happy with the price too. Really appreciate you taking the time to share! 🌟
Mattress is to hard for us said we…
Mattress is to hard for us said we could change it But we was not
told of charges if we did so .
10 de abril de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Huntingdon577
We’re sorry to hear that the mattress wasn’t suitable for you. We understand your frustration, especially as the potential charges for changing it weren’t clearly explained at the time. Please accept our apologies for this, and we’ll ensure your feedback is shared with the relevant team to help improve our communication going forward.
Mattress with a sting in the tail!
Staff were helpful, spent time with us to ensure we got the mattress type that we wanted. Unfortunately when it came to ordering they check listed our requirement as a 'small double' in the invoice it was only listed by size (120 which I now know to be a 'small double' ), but I assumed they had ordered what I had asked for (double). I am a heavyset woman and its fairly clear a small double would be too small. Come delivery day the mattress arrives and its clear its smaller than we thought we had ordered, we contact the store who tell us we must contact the Head Office, contact Head office who ultimately tell us that they cannot tell the store what to do in this instance. Result to get me the double I requested I must pay a further 10%, am looking into the Furniture and Home Improvement Ombudsman though it seems sledgehammer to crack a nut when simple customer service would have them replacing it, especially since it turns out both sizes are the same cost!
6 de abril de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Huntingdon577
Thank you for sharing your experience. I’m very sorry for the frustration and disappointment caused, particularly after the time taken in store to help you choose the right mattress.
We have requested your order details via this review. Once provided, we will be in touch to discuss next steps. Thank you for your patience while we investigate this further,
Megan | Customer Care Specialist
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