The purchase of my new mattress was a positive experience from beginning to end. No pushy sales, just lots of information. Bensons kept me informed about my delivery date and time slot , the delivery... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 2 38 St Peters Road, PE29 7DA Huntingdon, Cambridgeshire, GB
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Veja o que dizem as avaliações
Given a mattress test, then shown appropriate mattresses. Naturally they tried to push the most expensive! We were given plenty of time to make a decision however, although did feel a bit pressuri... Ver mais
A empresa respondeu
We initially went into the Peterborough branch, and the staff had a didn’t care attitude, so we left. Tried ringing the Bedford branch for over an hour no one picked up. One last go I rang th... Ver mais
A empresa respondeu
Very helpful at the store, enabling us to select the correct bed for our needs. Delivery within the time slot we were given, and a phone call in advance to let us know they were on the way. Delivery... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Huntingdon577
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 2 38 St Peters Road, PE29 7DA, Huntingdon, Cambridgeshire, Reino Unido
- 1480457659
4,7
Excelente
281 avaliações
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Resposta da Bensons For Beds - Huntingdon577
We appreciate your feedback! We're glad our knowledgeable staff provided excellent customer service. We look forward to seeing you again, Megan at Customer Care
good service knowledgeable manager tony…
good service knowledgeable manager tony will visit again highly recommended
10 de junho de 2025
Resposta da Bensons For Beds - Huntingdon577
We appreciate your positive feedback and are happy you found our service helpful Brian. We look forward to your next visit! Thanks for the recommendation, Megan at Customer Care
Rude
Rude, obnoxious staff member laughed at me when i wanted to return an item that was nothing like the sample I tried in store and said their policy is that they don't do refunds and wanted to keep the difference if an exchange was cheaper. Awful and criminal polices and will never be returning
6 de junho de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Huntingdon577
We regret that you experienced this Steven. Our policies should be clear and our staff respectful. We'll investigate the situation to ensure our service aligns with expectations. Thanks for your feedback, Megan at Customer Care
The Salesman was very helpful and knew…
The Salesman was very helpful and knew all about the different types of beds and headboards. We were talked through the product and the all the different options with the bed
26 de maio de 2025
Resposta da Bensons For Beds - Huntingdon577
We're happy to hear that our salesperson was helpful and knowledgeable about our beds and headboards, guiding you through the options. We appreciate your feedback, Megan at Customer care
Great service.
Very helpful got plenty of time to look around and to try out the mattresses in the shop, lots of updates on when it would be arriving and the delivery men were very polite,friendly and respectful of the property.
22 de maio de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Huntingdon577
We appreciate you taking the time to share your experience. We're glad you had ample time to explore our selection and that our team kept you informed about your delivery. It's great to know our delivery crew was courteous and careful. Thank you for choosing us, Megan at Customer Care
Taking on board customer's requirements.
Was treated with respect and given time to go through all aspects of the order.
16 de maio de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Huntingdon577
Thank you for your positive review! We strive to provide excellent customer service and it's great to hear that we were able to give you the time and respect you deserve. We appreciate your business!
Help showroom staff made ordering easy.
Helpful showroom staff made ordering easy.
Kept up to date with delivery date and delivered on the date and time stated.
Delivery men telephoned prior to arrival.
Carried the furniture to the specified room, unpacked and removed all packaging.
Thank you to all concerned.
28 de abril de 2025
Resposta da Bensons For Beds - Huntingdon577
We are thrilled to hear about your positive experience at our showroom. Our team works hard to ensure a smooth ordering and delivery process. Thank you for choosing our business and we look forward to serving you again in the future.
Resposta da Bensons For Beds - Huntingdon577
Thank you for your kind words! We take great pride in providing our customers with top-notch service. It's our pleasure to ensure your satisfaction every visit. See you again soon! 😊 #CustomerSatisfaction #TopNotchService #HappyCustomers
Staff very nice and Knowledgable
Staff very nice , approachable , just felt a little under pressure initially but then left alone to make my decision and a sale was completed
3 de maio de 2025
Resposta da Bensons For Beds - Huntingdon577
Thank you so much for your kind words! We are thrilled to hear that our staff was able to provide you with a positive and pressure-free experience. We appreciate your business and hope to see you again soon! 😊👍🏼
Great service
Tony, who attended us what ver knowledgeable and assisted us with our choice of bed for our daughter. Were really happy with the service and would definitely recommend the Huntingdon store
26 de abril de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Huntingdon577
Thank you for taking the time to leave us such a positive review, Tony is an asset to our team and we are delighted to hear that your experience was top-notch. We truly appreciate your recommendation and look forward to seeing you and your family again in the future!
Sleep well, Team Bensons💜
Good range in the show room
Good range in the show room, good advice and easy purchase … plus delivery was well communicated and on time
21 de abril de 2025
Resposta da Bensons For Beds - Huntingdon577
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our showroom and purchasing process. Our team takes pride in providing excellent service to our customers, and we're happy to hear that our delivery was on time and well-communicated. We appreciate your business and hope to see you again soon!
Sleep well, Team Bensons💜
Resposta da Bensons For Beds - Huntingdon577
Thank you for your kind words! We strive to provide knowledgeable and helpful service to all our customers. Glad to hear it was appreciated. Come back anytime! 😊
Sleep well, Team Bensons💜
Excellent service, great choice
Tony was welcoming but not pushy. He explained the promotions that were currently in store and left us alone to look. When we had a question, he was knowledgeable and honest. There was a lot of choice so it took some time to make a decision but we never felt rushed. Tony helped us to find the best fit to match our needs.
11 de abril de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Huntingdon577
Thank you for taking the time to share your positive experience with Tony! We pride ourselves on providing honest and knowledgeable service while allowing customers to browse at their own pace. We're glad Tony helped find the perfect fit for your needs!
Resposta da Bensons For Beds - Huntingdon577
Thank you so much for your continued support! It means a lot to us that you have chosen our delivery services multiple times. Our team takes great pride in providing friendly and efficient service every time. We look forward to serving you again soon!
The sales rep took his time to show me…
The sales rep took his time to show me around and explaining and answering all the questions I had. It was all done professionally
5 de abril de 2025
Resposta da Bensons For Beds - Huntingdon577
Thank you for taking the time to share your experience with our sales rep! We are committed to providing top-notch service and we are thrilled to hear that your questions were answered professionally. We hope to see you again soon! 😀
Excellent staff
Excellent staff , great merchandise, and everything went as promised , 👍
4 de março de 2025
Resposta da Bensons For Beds - Huntingdon577
Thank you for the 5-star review! We strive to provide exceptional customer service and high-quality merchandise. It's great to hear that everything went as promised for you. We truly appreciate your support and hope to see you again!
Good customer service
Good customer service, Gave us time to look around ourselves with no pressure, (unlike another bed company we had been too) Was available to answer our questions when we were ready. Would definitely recommend this store.
30 de março de 2025
Resposta da Bensons For Beds - Huntingdon577
We appreciate you recommending our store and are happy to hear that you received good customer service. We're glad you enjoyed the no-pressure atmosphere and that we were available to assist when needed. Thanks for your feedback, Megan at Customer Care
Very helpful Sales Assistant
We visited the store at Huntingdon to choose a new mattress. Tony, the sales executive gave us advice in accordance with our needs and preferences and helped us to make the right choice.
Thanks Tony. This purchase was to replace a previous Benson Beds Mattress purchased many years ago that has given excellent service.
30 de março de 2025
Resposta da Bensons For Beds - Huntingdon577
We're happy to hear that you received helpful advice at our Huntingdon store and made the right mattress choice. It's great to know that our service met your needs and preferences. We appreciate you continuing to choose us, Megan at Customer Care
Great help from Tony well informed ang…
Great help from Tony well informed ang good sales
31 de março de 2025
Resposta da Bensons For Beds - Huntingdon577
We're happy to hear that you had a positive experience. We appreciate you taking the time to share your feedback with us. Take care, Megan at Customer Care
The chap who help us was very nice and…
The chap who help us was very nice and lovely, help us find the perfect bed and mattress for a great price in our budget
28 de março de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Huntingdon577
We're so happy we could help you find the perfect bed and mattress within your budget. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
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