The original zip and link mattresses we ordered were far too “firm”, so having slept on them for 5 nights, we returned to the showroom who were incredibly helpful. There was no quibble about the B... Ver mais
Localização
Trocar localizaçãoBelgrave Retail Park, Northfield Avenue, NN16 9XZ Kettering, Northamptonshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Choosing my new bed was exceptionally easy thanks to the Kettering store manager whose name was Jay. He was well informed and let me try all the options for a new after I told him about my bad ba... Ver mais
A empresa respondeu
I was helped by Pippa who was knowledgeable and ver helpful. She was patient with me. Lovely lady. I had been in before and spoken to her but needed my granddaughter with me to arrange the delivery at... Ver mais
Martin at the Kettering branch was extremely knowledgeable, polite and very professional. He answered all our questions and was not pushy. He was a pleasure to deal with and I would have no hesitation... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Kettering Belgrave Retail Park
Escrito pela empresa
Informações de contato
Belgrave Retail Park, Northfield Avenue, NN16 9XZ, Kettering, Northamptonshire, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Pippa helped me to a,good nights sleep
I was helped by Pippa who was knowledgeable and ver helpful. She was patient with me. Lovely lady. I had been in before and spoken to her but needed my granddaughter with me to arrange the delivery at a time that suited her too.
Individual service from kind and…
Individual service from kind and understanding person from the moment we went into the store
Great service and very happy customers
The original zip and link mattresses we ordered were far too “firm”, so having slept on them for 5 nights, we returned to the showroom who were incredibly helpful. There was no quibble about the Bensons 40 night guarantee and we were able to change/upgrade to wonderfully comfortable mattresses (Sealy Orwell).
Delivery was great and we were kept informed between order and delivery. The delivery team unwrapped and removed all packaging.
Extremely helpful and after they…
Extremely helpful and after they introduced themselves, left us alone to browse before we made a purchase
Pode usar a ajuda de IA para as respostasVer mais
Would Recommend
Good customer service in store, speedy delivery and very good customer service from delivery drivers. Very happy with the quality of the bed too

Resposta da Bensons For Beds - Kettering Belgrave Retail Park
Good service
Very helpful salesman. Ordering straightforward. Bed base delivery was great. Andrew and Janis were super helpful and took great care with the delivery.

Resposta da Bensons For Beds - Kettering Belgrave Retail Park
Excellent Service
Choosing my new bed was exceptionally easy thanks to the Kettering store manager whose name was Jay. He was well informed and let me try all the options for a new after I told him about my bad back.
When my bed and mattress arrived the delivery and assembly was so quick and they took my old bed and mattress away too. They were polite, helpful and respectful. I would recommend Bensons for Beds.
First Class service from start to finish

Resposta da Bensons For Beds - Kettering Belgrave Retail Park
Kettering
Staff very helpful particularly Pippa,who was the charming lady that guided us through the different types of bed.

Resposta da Bensons For Beds - Kettering Belgrave Retail Park
We went to your Kettering store
We went to your Kettering store, we got some very professional advice from the store manager. We went to get a coffee to discuss the advice and decided to go back and buy.
We are really pleased with the quality and the service we received.

Resposta da Bensons For Beds - Kettering Belgrave Retail Park
Outstanding Customer Service
Martin at the Kettering branch was extremely knowledgeable, polite and very professional. He answered all our questions and was not pushy. He was a pleasure to deal with and I would have no hesitation in recommending him and Bensons for Beds. An amazing experience which is hard to come by these days. Thanks so much.

Resposta da Bensons For Beds - Kettering Belgrave Retail Park
Everything from choice to delivery was…
Everything from choice to delivery was spot on!
Thank You Bensons! For having great staff with great customer service from sales to delivery! Your guys are great!

Resposta da Bensons For Beds - Kettering Belgrave Retail Park
The delivery men were excellent
The delivery men were excellent, polite, efficient, gave 30 minutes notice, etc. The only downside was we ordered gliders not wheels and got wheels. It turned out we bought a bed that only comes with wheels, the staff didn't tell us that. The bed is very well made with a quality feel..lovely cloth used too..

Resposta da Bensons For Beds - Kettering Belgrave Retail Park
Good informative information given to…
Good informative information given to us in the store. Delivery arranged and completed on time. The lorry drivers carried the mattress several hundred metres to the house, and had a good and helpful attitude, thank you Terry and Eric.

Resposta da Bensons For Beds - Kettering Belgrave Retail Park
Helpful and friendly
Jay was friendly and helpful, he wasn’t pushy, gave us space and time to look around but was available if needed help and to answer any questions. Very knowledgeable too.

Resposta da Bensons For Beds - Kettering Belgrave Retail Park
Great service from placing the order to…
Great service from placing the order to delivery! Second time ordering and was excellent. Pippa from Kettering store was really helpful and made sure that we get the best deal.

Resposta da Bensons For Beds - Kettering Belgrave Retail Park
Customer service five star
Customer service five star. If I can give them 10 that would be more appropriate. Communication throughout delivery exceptional, Delivery personnel professional and helpful. So definitely highly recommend company.

Resposta da Bensons For Beds - Kettering Belgrave Retail Park
Great experience would recommend…
Great experience would recommend bensons for beds

Resposta da Bensons For Beds - Kettering Belgrave Retail Park
Great Service from the sales to the…
Great Service from the sales to the delivery

Resposta da Bensons For Beds - Kettering Belgrave Retail Park
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







