Staff member that helped us wasn’t pushing, answered any questions we had, had a laugh and a joke with our children along with a few other staff members. Would highly recommend this store and staff me... Ver mais
A empresa respondeu
Unit 8a Birstall Shopping Park, Birstall, WF17 9DT Leeds, Yorkshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Staff member that helped us wasn’t pushing, answered any questions we had, had a laugh and a joke with our children along with a few other staff members. Would highly recommend this store and staff me... Ver mais
A empresa respondeu
We had a really positive experience with Sonya at that Birstall branch. She helped us find the right bed and mattress combination for our new loft conversion. Delivery was also very straightforward... Ver mais
A empresa respondeu
Staff were welcoming without being pushy. Asked what we were looking for and listened to our needs, then showed us exactly what we were thinking of..... the staff member (Craig) explained everything... Ver mais
Sales person was very good. Showed us all the products and made recommendations based on the Smart Bed results. She explained the options available and processed our order quickly and efficiently.
A empresa respondeu
Escrito pela empresa
Unit 8a Birstall Shopping Park, Birstall, WF17 9DT, Leeds, Yorkshire, Reino Unido
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Me and my partner went to the store not knowing the first thing about beds and the staff member there was perfect. She showed us all the different styles and listened to what we wanted and what we didn’t and also went into amazing detail about the beds and the prices and comparisons between the different styles and seemed very knowledgeable. She was very quick to jump in and help us didn’t push us to get a bed that was too expensive for us but she was wonderful and a credit to the company

Resposta da Bensons For Beds - Leeds673
Shop staff, were knowledgable and helpful, Bensons kept me up-to-date with my beds progress, delivery was spot on time and the drivets were quick, cheerful and efficient.
What more can you ask for.

Resposta da Bensons For Beds - Leeds673
Very helpful in choosing the correct mattress for us, nothing was too much trouble and I would highly recommend. Colin and Reece who came to for our bed were extremely efficient friendly and worked so hard, nothing was a problem and were very accommodating, top blokes!!

Resposta da Bensons For Beds - Leeds673
Great service in store & delivery on date expected

Resposta da Bensons For Beds - Leeds673
Order was processed efficiently , on time and promptly delivered.
Kelly dealt with us superbly and made us feel very important to her.
Well done.

Resposta da Bensons For Beds - Leeds673
Our initial in store experience was great, we were browsing and were welcomed by Sonya at the Leeds Birstsall store. She listened to what we wanted, directed us and offered us the mattress simulator to determine what would be best for us. She provided different price options and extras, talked through everything we needed to know - was warm, friendly and knowledgeable.
Whilst our delivery was a little late, the driver called to explain. The delivery people were warm and friendly. We opted for a build service. Dave (Hessy) was a lovely guy, explained everything he’d do, timings etc. showed us the finished build to make sure we were happy. All in all great service would recommend

Resposta da Bensons For Beds - Leeds673
Fabulous customer service very caring and professional

Resposta da Bensons For Beds - Leeds673
Good polite and informative sales person and delivery team

Resposta da Bensons For Beds - Leeds673
The shop at Birstall is outdated and shabby, next to dreams it doesn’t really draw you in. I went in because I have bought from you before in another store. I had been in plenty of other bed shops that day and tried out the electric beds. Yours was by far the most comfortable in my opinion if a little old fashioned. Has a wire instead of wireless which is a nuisance. Also no single button setting for the weightless sleep pattern all the others had. All in all I should have gone straight back to Dreams. If it wasn’t for the unbelievable mattress (not memory foam) I would have.
Went home thought about my experience and ordered online, which was fairly easy to do.
Then came the lengthy wait for my bed a little longer than I would have liked, but after all that I’m happy with my bed thank you.
Another thing the delivery company could do with updating, they were a nightmare.

Resposta da Bensons For Beds - Leeds673
Really helpful staff, delivery on time and really polite and friendly

Resposta da Bensons For Beds - Leeds673
Very helpful and friendly service, very knowledgeable sales staff

Resposta da Bensons For Beds - Leeds673

Resposta da Bensons For Beds - Leeds673
Great delivery mattresses taken to each room, bought rolled mattresses, came great in less than 24 hours, very comfy

Resposta da Bensons For Beds - Leeds673
We had a fantastic experience at Bensons for Beds thanks to Lena. She was friendly, knowledgeable, and took the time to really understand what we were looking for. Lena explained the different options clearly without any pressure, and her advice made choosing the right bed much easier.
Excellent customer service from start to finish professional, patient, and genuinely helpful. A real credit to the store. Highly recommended!

Resposta da Bensons For Beds - Leeds673
Staff knew their stuff and process of purchase was smooth. Delivery made as stated.

Resposta da Bensons For Beds - Leeds673
In Store Lena was knowledgeable and a pleasure to deal with.
Great communication from Delivery drivers on the day, Darren and Kieran we're polite, on time and respectful of our property, also informed on care for mattress in regards of how often to turn mattress.

Resposta da Bensons For Beds - Leeds673
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