Going to choose a new bed with all the different choices can be very overwhelming but the kind and helpful staff made my time so much easier. They were knowledgeable and only gave me choices t... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 1, Gallows Corner Retail Park, RM3 0AD Romford, Essex, GB
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Veja o que dizem as avaliações
Naz from the Romford branch was excellent! Not too pushy, took the time to understand my requirements and recommended on that basic. Very friendly and gave great advice. Found us a better price than o... Ver mais
A empresa respondeu
We chose Bensons for Beds again for my daughters bed and as with our bed and my sons, the experience was just as great. Professional, polite and friendly service going above and beyond. I wouldn’t... Ver mais
A empresa respondeu
Excellent service and quality purchase of a Sealy Edendale mattress from the Gallows Corner branch. Was kept up to date all throughout the process until delivery 5 days after my purchase. Will def... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Romford
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 1, Gallows Corner Retail Park, RM3 0AD, Romford, Essex, Reino Unido
4,6
Excelente
40 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Good service no complaints
Salesman was helpful and very pleasant.
Delivery on time and delivery persons polite and informative.
31 de outubro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Good range to choose from
Good range to choose from
Really helpful customer service representative.
3 de outubro de 2026
Resposta da Bensons For Beds - Romford
Thank you for your kind words! We're thrilled to hear you enjoyed our range of products and found our customer service helpful. Your satisfaction is our top priority, and we look forward to serving you again soon!
Good quality product
Good quality product, happy with price and excellent service.
21 de setembro de 2026
Resposta da Bensons For Beds - Romford
We're so pleased to hear that you're happy with the quality of our product, the price, and the excellent service you received. Thank you for sharing your positive experience!
Team Bensons
formal complaint…
I have had raise a formal complaint with the CS team as the delivery service was so bad that i am lumbered with a super king size mattress sitting in my hall way.
18 de setembro de 2026
Resposta da Bensons For Beds - Romford
We are truly sorry to hear about the difficulties you experienced with your delivery and the mattress. We understand your frustration and are actively looking into this matter with our CS team to prevent future occurrences.
Team Bensons
Resposta da Bensons For Beds - Romford
Thank you for sharing your positive experience with us; we truly appreciate it!
Friendly and informative discussion…
Friendly and informative discussion with sales person. Was not pushy. Allowed me time to think before approaching.
1 de setembro de 2026
Resposta da Bensons For Beds - Romford
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our sales team. Our goal is to provide helpful and pressure-free service, so it's great to know we achieved that. We appreciate your feedback and look forward to serving you again!
Luke the salesperson was extremely…
Luke the salesperson was extremely helpful and knowledgeable
31 de agosto de 2026
Resposta da Bensons For Beds - Romford
Thank you for your kind words! We're thrilled to hear that Luke provided you with excellent service. Our team is dedicated to helping our customers, and it's great to know that Luke's expertise made a positive impact. We look forward to serving you again!
Lovely beds for my girls only took me…
Lovely beds for my girls only took me 1.5hrs to fix the first one and a little over an hour for the second one. Easiest bed to put together so far for a lady. Did it with my girls. Staff was very friendly and gave us loads of discounts
30 de agosto de 2026
Resposta da Bensons For Beds - Romford
Hi,
Thank you for your lovely review! 😊 We're delighted to hear you and your girls are happy with the beds. It's fantastic to know they were straightforward to assemble and that you turned it into a fun project together! We'll also be sure to share your kind words with our friendly store team. Enjoy your new beds, and thank you for choosing us,
Megan | Customer Care Specialist
Resposta da Bensons For Beds - Romford
Thank you for your kind words! We're thrilled to hear you had a great experience with our service. Our team works hard to ensure every customer is satisfied. We look forward to serving you again soon!
Fantastic service from Naz
Naz from the Romford branch was excellent! Not too pushy, took the time to understand my requirements and recommended on that basic. Very friendly and gave great advice. Found us a better price than online! Very happy.
20 de agosto de 2026
Resposta da Bensons For Beds - Romford
Thank you for your wonderful review! We're so pleased to hear that our team member was excellent, took the time to understand your needs, and provided great advice. It's fantastic that you found a better price with us!
Team Bensons
We were offered advice and help but…
We were offered advice and help but also given space and time to look at mattresses.
6 de agosto de 2026
Resposta da Bensons For Beds - Romford
We're so glad to hear you felt supported with advice and help, while also having the space and time you needed to browse our mattresses. We appreciate your feedback!
Team Bensons
Pleasant experience
Pleasant experience. No rush, no hard sale. Salespeople was very helpful and accommodating. Nothing was too much for him. Nice guy!
4 de agosto de 2026
Resposta da Bensons For Beds - Romford
We're so pleased to hear you had such a pleasant experience with us. It's wonderful that our salesperson was helpful and accommodating, and that nothing was too much trouble. Thank you for your kind feedback!
Team Bensons
Excellent service and quality purchase…
Excellent service and quality purchase of a Sealy Edendale mattress from the Gallows Corner branch.
Was kept up to date all throughout the process until delivery 5 days after my purchase. Will definitely use again and recommend to friends and family 👍🏽
2 de agosto de 2026
Resposta da Bensons For Beds - Romford
We're so pleased to hear you received excellent service and are happy with your mattress purchase! It's wonderful that you were kept updated throughout the process. Thank you for your kind recommendation!
Team Bensons
It was delivered without any hassle
It was delivered without any hassle. Issues trying to get it upstairs but the guys were 👍 great. Salesman was was very good. I was informed regularly regarding my delivery 😀
25 de julho de 2026
Resposta da Bensons For Beds - Romford
Thank you for your great review! We're pleased to hear your delivery went smoothly and that our delivery team were so helpful, even with the challenge of getting your furniture upstairs. It's also wonderful to know you received excellent service from our salesperson and regular delivery updates throughout. We really appreciate your feedback!😊
Resposta da Bensons For Beds - Romford
We're so pleased you're happy with both the service you received and the product. Thank you for your positive feedback!
Team Bensons
We chose Bensons for Beds again for my…
We chose Bensons for Beds again for my daughters bed and as with our bed and my sons, the experience was just as great.
Professional, polite and friendly service going above and beyond.
I wouldn’t go anywhere else and would totally recommend Bensons for Beds for anyone looking for a new bed.
21 de junho de 2026
Resposta da Bensons For Beds - Romford
We're so pleased to hear your experience with us was great again! It's wonderful that our service was professional, polite, and friendly. Thank you for your kind recommendation.
Team Bensons
Great experience from start to finish…
Great experience from start to finish and bed delivered as per agreed date
10 de maio de 2026
Resposta da Bensons For Beds - Romford
We appreciate you taking the time to leave us a review. We are so pleased your experience was great from start to finish and your bed was delivered on time!
Team Bensons
Slumberland Orthopaedic Support Luxe Mattress
Very comfortable mattress to sleep on. Very impressed with my purchase. Would recommend 100% to anyone looking for a new mattress.
26 de abril de 2026
Resposta da Bensons For Beds - Romford
Thank you so much! 😊 We’re delighted to hear how comfortable you’re finding the mattress and that you’re so impressed with your purchase. A 100% recommendation really means a lot—sleep well! 🛏️✨
Resposta da Bensons For Beds - Romford
Thank you so much for your kind review!
Team Bensons - Jessica
i thought the service that i received…
i thought the service that i received was very good and helpful
23 de fevereiro de 2026
Resposta da Bensons For Beds - Romford
We're so glad to hear that you found our service very good and helpful! We appreciate you taking the time to share your positive experience,
Megan at Customer Care
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