Going to choose a new bed with all the different choices can be very overwhelming but the kind and helpful staff made my time so much easier. They were knowledgeable and only gave me choices t... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 1, Gallows Corner Retail Park, RM3 0AD Romford, Essex, GB
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Veja o que dizem as avaliações
Naz from the Romford branch was excellent! Not too pushy, took the time to understand my requirements and recommended on that basic. Very friendly and gave great advice. Found us a better price than o... Ver mais
A empresa respondeu
We chose Bensons for Beds again for my daughters bed and as with our bed and my sons, the experience was just as great. Professional, polite and friendly service going above and beyond. I wouldn’t... Ver mais
A empresa respondeu
Excellent service and quality purchase of a Sealy Edendale mattress from the Gallows Corner branch. Was kept up to date all throughout the process until delivery 5 days after my purchase. Will def... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Romford
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 1, Gallows Corner Retail Park, RM3 0AD, Romford, Essex, Reino Unido
4,6
Excelente
41 avaliações
Pede aos clientes que avaliem
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Resposta da Bensons For Beds - Romford
We love to hear it! So glad our service hit the mark for you! Thank you for your positive review – Lauryn at Customer Care 💜
In store customer service from Luke at…
In store customer service from Luke at Romford has been excellent.
8 de fevereiro de 2026
Resposta da Bensons For Beds - Romford
We appreciate you taking the time to share your positive experience with our in-store customer service. We are so glad you were happy with the service.
Me and my partner were out to browse…
Me and my partner were out to browse for a bed however, we ended up buying one thanks to the brilliant adviser Rich. He helped us with all of our questions and told us through all the offers. This was the Gallowe Corner Romford branch.
4 de fevereiro de 2026
Resposta da Bensons For Beds - Romford
We're happy to hear that you found the perfect bed with our assistance! It's great to know that our advisor was helpful and informative while you were browsing. Thank you for sharing your positive experience.
Happy with the delivery as they kept me…
Happy with the delivery as they kept me update.
Not happy with the actual bed as it has a stain in the middle.
Please advise?
26 de janeiro de 2026
Resposta da Bensons For Beds - Romford
Thank you for your feedback Mrs Aggarwal. We’re glad to hear you were happy with the delivery updates. We understand how disappointing it was to find a stain on your bed, but we’re pleased to confirm this has now been fully resolved.
If you need anything else or have any further questions, please feel free to get in touch — we’re always here to help,
Megan at Customer Care
Great store and great service
Great store and great service, Luke did us proud recommend you speak with him if you want professionalism and a good deal.
20 de janeiro de 2026
Resposta da Bensons For Beds - Romford
We're delighted you had a great experience in our store and that our service met your expectations. We appreciate your recommendation and positive feedback!
I liked it that we was aloud to look at…
I liked it that we was aloud to look at the beds without being aprouched all the time. If I needed help she was there.Gave me all the information I needed and didn't rush me into doing anything or try to sell me anything I didn't need.
17 de janeiro de 2026
Resposta da Bensons For Beds - Romford
We're happy to hear that you appreciated the balance of assistance and space while browsing. We appreciate your positive feedback regarding our staff's helpful and transparent approach. Thank you!
Impressed.
In regards to purchase, we are very happy, the service and simplicity of the purchase was excellent, the sales rep that served us was polite professional and had considerable knowledge of the product we wanted. The process was sleek and
Fuss free. Impressed.
7 de janeiro de 2026
Resposta da Bensons For Beds - Romford
We're happy to hear that you found the purchase process simple and the service excellent. We appreciate your positive feedback regarding the sales representative's knowledge and professionalism. Thank you for your review!
Helpful advice when needed
Luke wasn't pushy and provided helpful advice about every mattress we considered.
19 de dezembro de 2025
Resposta da Bensons For Beds - Romford
We're glad you found our advice helpful while considering different mattresses. Thank you for sharing your positive experience with us!
Keaton - Team Bensons
Resposta da Bensons For Beds - Romford
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Stewart - Team Bensons
Great service
Great service, no pushy salesperson and you have a month to test your mattress no quibbles.
27 de março de 2025
Resposta da Bensons For Beds - Romford
We are happy to hear that you received great service and appreciated our no-pressure sales approach and trial period. Thank you for your positive feedback!
The salesman was professional and…
The salesman was professional and offered me what I needed not what he wanted to sell.
I found the prices very competitive
11 de novembro de 2025
Resposta da Bensons For Beds - Romford
We appreciate you sharing your experience! We're happy to hear that our salesperson was professional and met your needs, and that you found our prices competitive.
Thanks again for your support – we truly appreciate it!
Megan at Customer Care!
Resposta da Bensons For Beds - Romford
We appreciate you taking the time to share your positive experience with us Valma. We're happy to hear our sales assistant was helpful and caring! Take care, Megan at Customer Care
People were really helpful
3 de junho de 2025
Resposta da Bensons For Beds - Romford
We're happy to hear that our people were helpful to you. We appreciate your positive feedback so much! Thank you, Megan at Customer Care
Excellent experience
Excellent experience, the gentleman that served us was very knowledgable and extremely helpful. Thank you.
17 de maio de 2025
Resposta da Bensons For Beds - Romford
We appreciate you taking the time to leave us such a wonderful review! We're so glad to hear that our team member was knowledgeable and helpful. Take care, Megan at Customer care
Very helpful adviser.
Very helpful adviser.
Pleasant store, plenty of options to see.
15 de maio de 2025
Resposta da Bensons For Beds - Romford
Thank you for your kind words! We are thrilled that our adviser was able to assist you and that you enjoyed your experience at our store. We pride ourselves on offering a wide range of options to our customers. We look forward to seeing you again soon!
A great sales team!
Going to choose a new bed with all the different choices can be very overwhelming but the kind and helpful staff made my time so much easier.
They were knowledgeable and only gave me choices that met my requirements, wants and budget.
As a sales representatives they didn't hover over me and try and push a hard sell like some other places...
Thank you Luke!
4 de maio de 2025
Resposta da Bensons For Beds - Romford
Thank you for taking the time to share your experience, we are thrilled to hear that our staff made choosing a new bed a stress-free and enjoyable process for you! Providing excellent customer service is our top priority and we are grateful for the opportunity to assist you. Enjoy your new bed! - The staff at [Business name]
Staff explain all the products very …
Staff explain all the products very nicely, friendly advice & give good discount on products.
7 de março de 2025
Resposta da Bensons For Beds - Romford
We appreciate you sharing your experience! We're happy to hear our staff provided friendly advice and explained our products nicely, with a good discount.
Take care, Megan at Customer care
Syed was so helpful and truly an expert…
Syed was so helpful and truly an expert - he answered every question we put to him and we had a lot! He made the whole process so easy - thank you
30 de dezembro de 2024
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