Azad had fabulous customer service skills in the Hedge End Branch nr Southampton. He was not over pushy with me. Extremely thorough on the whole process. Also I visited several "bed shops", includi... Ver mais
A empresa respondeu
Unit 2 Bradbeers Retail Park, Hedge End, SO30 2QY Southampton, Hampshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Azad had fabulous customer service skills in the Hedge End Branch nr Southampton. He was not over pushy with me. Extremely thorough on the whole process. Also I visited several "bed shops", includi... Ver mais
A empresa respondeu
Great customer service in the Hedge End store and the guys that delivered the mattress were fantastic. The reason for dropping a star is due to us changing our mind on the mattress firmness the follow... Ver mais
A empresa respondeu
We went into the Hedge End, Southampton branch after visiting a couple of competitors stores and explained what we wanted and our budget to Jonathan, who managed to find and sell us exactly what we... Ver mais
A empresa respondeu
Visited the Hedge End store at a quiet time. Made to feel very welcome. Plenty of choice and Azura soon narrowed down a range that suited our requirements. Spent the next hour or so trying out the ma... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 2 Bradbeers Retail Park, Hedge End, SO30 2QY, Southampton, Hampshire, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I paid for tv set up and was not shown in detail how it all worked and 30 mins after the team left the tv stopped working - no sound and constantly reverts to the instore advert page

Resposta da Bensons For Beds - Southampton151

Resposta da Bensons For Beds - Southampton151

Resposta da Bensons For Beds - Southampton151
From the first phone call to,I think it was Nigel, all was excellent.
Nigel in particular was really helpful in all areas

Resposta da Bensons For Beds - Southampton151
When we entered the shop, a very nice girl came over to us. We had very Pacific needs as the bed had to fit into a rather tight space. The girl (sorry, can't remember her name)was extremely helpful but not pushy. We didn't think we would get a bed to fit the space, but the girl managed to find us one. We were kept up to date with how it was going and it arrived when they said it would. Two very nice chaps carried it up to the bedroom and were very polite and helpful. Would definitely recommend Bensons to friends and family.

Resposta da Bensons For Beds - Southampton151
Really good customer service experienced in Hedge End store that was really helpful in selecting the right mattress for us. Ordering and Delivery process seamless. Thank you

Resposta da Bensons For Beds - Southampton151
We were greeted by friendly sales assistant Azura as we entered the store, she built an immediate rapport with us. She listened to all our requirements and demonstrated excellent customer service, she was extremely knowledgeable, and extremely patient she gave us options to consider, above all she was a pleasure to meet, and we felt in very good hands and able to make an informed purchase.

Resposta da Bensons For Beds - Southampton151
Ordered a mattress, divan and headboard and was served by Nathan - he was excellent- knowledgeable but not pushy.
They kept us up to date about delivery schedules and held on to bed for a while while we were incapacitated.
The delivery team were also excellent- it was an extremely hot day but they were polite and efficient, taking the bed up to the room etc.
I would definitely recommend Bensons for quality & service. As a company they should be pleased to know how great their staff are!

Resposta da Bensons For Beds - Southampton151
The members of the team including the delivery drivers were all great and very efficient will use them again

Resposta da Bensons For Beds - Southampton151
Lovely sales lady and delivery men who were very polite and helpful

Resposta da Bensons For Beds - Southampton151
Jonathan at Bensons for Beds Hedge End was very helpful and able to answer all questions, no pushy sales talk, very impressed, King Size Divan & Headboard ordered with 25% sale discount

Resposta da Bensons For Beds - Southampton151

Resposta da Bensons For Beds - Southampton151
Excellent service from showroom to delivery. Staff knowledgeable and efficient.

Resposta da Bensons For Beds - Southampton151
Very helpful staff with good information on all the bed choices. Efficient purchasing and delivery schedule.

Resposta da Bensons For Beds - Southampton151
Great selection of beds and headboards to view and try with very helpful staff who did not get pushy. Thank you.

Resposta da Bensons For Beds - Southampton151
Excellent from ordering to delivering. Kept informed each step

Resposta da Bensons For Beds - Southampton151
A very good range of beds at very reasonable prices and excellent customer service including delivery, disposal of old bed and the building of my new bed plus moving my existing bed into another bedroom.

Resposta da Bensons For Beds - Southampton151
The service in the store was very good and helpful. Natalie was particularly pleasant and offered good advice. Goods arrived on time and in order. the delivery people were very helpful.

Resposta da Bensons For Beds - Southampton151

Resposta da Bensons For Beds - Southampton151
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.