Bensons For Beds - Southport668 Avaliações 

472
•
O TrustScore é 5 de um total de 5

4,9

Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG Southport, Southport, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I didn’t feel obliged to buy from the store , but given information about the product I was interested in and alternative options with no pressure. The staff in Southport are very professional and mad... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Emma who looked after me was very knowledgable , she knew hers facts , advised me certain mattresses that she thought would suit my bad back and managing heat ! She left me alone for as long as I n... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Me and my mum went into the Southport store to choose beds for her, myself and my son. We dealt with Ian who was absolutely lovely and thoughtful (and cheeky in a good way) he helped us find what we... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Emma who dealt with us was very knowledgable. Very patient, especially as we had our 5 year old granddaughter with us. She showed us all the options. Took time to explain everything. Our bed hasn’t a... Ver mais

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Detalhes da empresa

  1. Loja de Móveis para Quartos
  2. também em
  3. Loja de Camas
  4. Loja de colchões
  5. Loja de Roupas de Cama

Sobre Bensons For Beds - Southport668

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contato

  • Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG, Southport, Southport, Reino Unido

  • 1704513560

4,9

Excelente

O TrustScore é 5 de um total de 5

472 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(472)

26.732 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent

I was looking for a comfy bed and I found the perfect one thanks to Glenn's assistance. He was very helpful and patient while I took my time deciding what was best for me. I couldn't recommend this place more highly!

1 de agosto de 2025
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

Thank you for your kind words, we're so glad that Glenn was able to help you find the perfect bed! We strive to provide excellent customer service and are thrilled to know we have reached that goal. We appreciate your recommendation and hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

The man in the shop who served me was…

The man in the shop who served me was very helpful, he took me to a few beds to see if I found them comfortable. Then left me to make my choice

30 de julho de 2025
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

Wow, thank you for your kind words! We take great pride in providing excellent customer service and we're happy to hear that our team member was helpful in finding your perfect bed. We hope you enjoy your new purchase!

Avaliado com 5 de um total de 5 estrelas

Great staff

Ian was friendly, helpful and really knew his stuff!

29 de julho de 2025
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

I am so glad to hear that Ian provided you with exceptional service! Our team prides ourselves on our knowledge and friendly attitude. Thank you for choosing our business, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Efficient knowledgeable staff and…

Efficient knowledgeable staff and polite and obliging delivery men. From ordering to delivery everything was well organised and was above and beyond my expectations. I am more than happy to recommend this company.

25 de julho de 2025
Avaliação não solicitada
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

We are thrilled to hear that you were satisfied with our knowledgeable and polite staff, as well as our well-organized delivery process. Your recommendation means the world to us! Thank you for choosing our company, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Exemplary customer service.

Exemplary customer service by the gentleman who helped me to choose a mattress - kind, helpful, warm personality, charismatic, knowledgeable, all of which made this visit a truly enjoyable shopping experience.
The gentleman in question is both an asset and credit to Bensons for Beds

20 de julho de 2025
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

Thank you so much for your kind words! We are thrilled to hear about your exceptional shopping experience at our store. Our team takes great pride in providing top-notch customer service, and we are glad that our gentleman was able to make your visit enjoyable. We appreciate your support and it would be our pleasure to assist you with future purchases. See you soon at Bensons for Beds, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Good experience

My wife and I visited the shop in Southport to browse single beds.
We were welcomed by a sales assistant who introduced himself as Ian, a very knowledgeable and helpful person without being too pushy.
He guided us very well until we made our purchase.
Altogether it was a very pleasant experience.

8 de julho de 2025
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

Hi Sandy , we are so pleased you are happy with your product and the experience you have received. We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

New mattress purchase and testing the…

All good from viewing and testing the beds with Jamie in the southport store to then paying a few days later to the young lady colleague.
Paperwork was easy and explained as was the follow up information as to delivery and any possible snags.

29 de junho de 2025
Avaliação não solicitada
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

We're happy you had a great experience viewing and testing our beds in our store. We appreciate your positive feedback regarding the easy paperwork and clear explanations about delivery. Thank you for choosing us. Take care, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Bensons Beautiful Beds

I was served by Aimee who was so professional & helpful .
She put me on the bed machine that finds out the correct mattress for me to buy .
I bought a lovely soft type of mattress and the insurance against any spillages and I got a free mattress protector and a free mattress kits to look after it 🩷.
I highly recommend Bensons and if you need a new bed and or mattress head straight to Bensons . You will walk out of the shop feeling very happy. 🩷

24 de junho de 2025
Avaliação não solicitada
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

We're happy to hear that you found our service so professional and helpful! It's great to know you found the perfect mattress and additional protection. Thank you for recommending us; we appreciate your positive feedback! Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

The knowledgeable staff ascertain your…

The knowledgeable staff ascertain your exact needs.
First class service.

17 de junho de 2025
Avaliação não solicitada
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

We appreciate you taking the time to share your experience. We are happy to hear our staff met your needs and provided first-class service! Take care, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Helpful friendly and knowledgeable…

Helpful friendly and knowledgeable staff . A pleasure to deal with.

10 de junho de 2025
Avaliação não solicitada
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

We appreciate your kind words Duncan! We're so glad our helpful, friendly, and knowledgeable staff made your experience a pleasure.
Take care, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service

9 de junho de 2025
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

Thank you very much for leaving us this wonderful 5 star review Mr Callaghan! We hope you enjoy your new order, Megan at Customer Care✨

Avaliado com 5 de um total de 5 estrelas

Review based on purchase experience, haven’t got the product yet

I haven’t received our new bed yet so the 5 stars might be a little premature…
However, I’m basing the review off the service we received and that is worthy of the rating.
When we arrived in store, Amy came to greet us, she was totally fine with allowing us to just browse but wanted to first give us the details of the offers available and how they worked. Which she did, and then she allowed us to look round the store without hovering over our shoulders like some do! That doesn’t mean to say she was dismissive, she did do a little check in every now and again to see if we needed help/questions answered, and when we did, she had ALL the answers.. really knowledgeable and she was just an all round super friendly person, we felt that confident in her, we went ahead and ordered the bed there and then.
Thank you Amy, you were a delight to deal with and Bensons are lucky to have you on board.

1 de junho de 2025
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

We appreciate you taking the time to share your positive experience with us Emma. It's great to hear that the service you received was worthy of a 5-star rating. Thank you, Megan at Customer care

Avaliado com 5 de um total de 5 estrelas

Excellent customer service throughout.

Excellent customer service throughout.

2 de junho de 2025
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

We appreciate you taking the time to share your positive experience with our customer service Mike. We are happy to hear that you were well taken care of. Take care, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

New bed

Salesman (Ian, Southport branch) was very helpful answering all questions and queries.

24 de maio de 2025
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

We're happy to hear that the team member at the Southport branch was so helpful in answering your questions. Thank you for your positive feedback, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Excellent sales team & products

Went in to have a look around as needing to replace an old bed. Was greeted by Jamie, who was very friendly & knowledgeable about things. He made the difference when it came to pulling the trigger, made me feel confident about my purchase and was able to answer all my questions with ease.
Really enjoyed the smooth experience, would definitely recommend and use again, thanks! :)

9 de maio de 2025
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

We're happy to hear that you enjoyed your experience and found our team member helpful during your bed purchase. We appreciate your recommendation and are glad we could provide a smooth experience. Thanks for your positive feedback, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Great Service

I had great service from Jamie. I didn't feel rushed to make any decision. Was so helpful. Would recommend Bensons to anybody.

25 de maio de 2025
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

We're happy to hear that you felt supported during your visit and appreciate you recommending us. It's great to know we could assist you so well. Take care, Megan at Customer care

Avaliado com 5 de um total de 5 estrelas

Exceptional customer service from Kiara

From a wonderful warm smiley welcome to exceptional customer service it was an absolute pleasure to shop at Bensons for Beds in Southport. The young lady who made such an impression was Kiara. From the moment we walked into the shop until the moment we left she couldn't have been more helpful or professional. She is the epitome of what customer service looks like. She was very knowledgable about every product we looked at and gave us time to have a lie down, a chat about what we thought etc., Train all your employees to be a 'Kiara'

23 de maio de 2025
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

We're happy to hear that you had such a wonderful experience at our Southport location. We appreciate your positive comments regarding the exceptional customer service you received. We value your feedback, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Very helpful sales person in Kiara at…

Very helpful sales person in Kiara at the Southport store. Understood what we required in our choice of mattress. Brilliant personality and knowledgable.

20 de maio de 2025
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

We're happy to hear that the sales person at Southport was so helpful and knowledgeable! We appreciate you taking the time to share your positive experience with us. Take care, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Bensons is the best!

Great service, knowledgeable staff & really good prices.
Ian was very attentive, listened to our needs & came up with a great solution to suit my budget.
.
I'll definitely be going back there!

20 de maio de 2025
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

Thank you so much for your kind words! We take pride in providing exceptional service, staff expertise, and affordable prices for our customers. We appreciate your support and look forward to serving you again in the future. See you soon!

Avaliado com 5 de um total de 5 estrelas

Great customer service from Aimee

Great customer service from Aimee. Once again I wasn’t disappointed. I had previously purchased a bed and mattress and headboard from here and decided to get another one for our room . As the friendly service and professional approach from Aimee was indeed perfect the first time I was extremely happy to find Aimee was here again to advise me on my next purchase. Nothing was too much she demonstrated her knowledge and experience on several choices we had and I wasn’t disappointed. Thanks Aimee you’re a star .

14 de maio de 2025
Avaliação não solicitada
logotipo da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668

Thank you for the fantastic review! We are thrilled that you had such a positive experience with Aimee and our products. We truly appreciate your loyalty and can't wait to see you again for your next purchase. Aimee is truly a star and we are lucky to have her on our team. #customerservicegoals

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