We checked out Bensons to see if they had what we thought we wanted and they did, but we decided we wanted to try out the beds in store so we went to the St Helens shop. The staff there were very know... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 6d Ravenhead Retail Park, WA9 1JF St Helens, Merseyside, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Good salesman (Andy) on hand when I needed him and yet still left me to wander around and test products such as mattresses. Simple questions got straight forward replies from Andy. Pricing for mix ma... Ver mais
A empresa respondeu
The all round experience was very good. Staff at the store were very helpful as was the delivery/insulation man. The downside was the up to 12 week wait. Although. now we finally have them, they were... Ver mais
A empresa respondeu
Our first choice of mattress from Bensons was not suitable for us so we took up the 40 night guarantee offer and had it confirmed by email. We went to the store, chose a new mattress, which was deliv... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - St Helens319
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 6d Ravenhead Retail Park, WA9 1JF, St Helens, Merseyside, Reino Unido
- 174428757
4,9
Excelente
404 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic service
Shop staff very helpful. Up to date texts + delivery on time + delivery drivers were pleasant. Would highly recommend
5 de abril de 2026
Resposta da Bensons For Beds - St Helens319
We're so happy to hear that our shop staff were helpful and that you were pleased with our timely texts and delivery. Thanks for your recommendation!
Excellent service from Georgina great…
Excellent service from Georgina great advice and knowledge gave us confidence to order from yourselves rather than your competitors
29 de março de 2026
Resposta da Bensons For Beds - St Helens319
We appreciate you taking the time to leave us a review. We're so glad our advice and knowledge gave you the confidence to choose us over our competitors.
Resposta da Bensons For Beds - St Helens319
Thank you so much for the great feedback! We’re delighted to hear you received 1st‑class service and found the team both knowledgeable and helpful. We really appreciate you taking the time to share your experience,
Megan | Customer Care Specialist✨
Prompt delivery,they called to let us…
Prompt delivery,they called to let us know when they were delivering and gave a 10 minute window. Arrived on time and carried the heavy sofa bed upstairs into the bedroom . Delivery men were polite and helpful.
26 de março de 2026
Resposta da Bensons For Beds - St Helens319
Thank you for your great feedback! We’re delighted to hear delivery was prompt, communication was clear, and that our team were polite and helpful getting everything upstairs for you.
Looking forward to seeing you again!
Megan | Customer Care Specialist
St Helens branch 5 stars.
Purchased a bed from the St Helens branch. First class service throughout. Great choice of bedroom furniture across the price range. Kept up-to-date with the manufacture process, delivered and assembled on the allocated day and time. Recommended.
23 de março de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - St Helens319
Thanks for the brilliant review Graham! So glad you loved the service from start to finish — great choices, smooth updates, and a perfectly timed delivery and assembly. St Helens team will be chuffed to hear it. Thanks for recommending us,
Megan at Customer Care💜
Never Disappoints 5 stars
Store experience great .
Delivery team great . I would not shop anywhere else for my Beds always great service & quality products
20 de março de 2026
Resposta da Bensons For Beds - St Helens319
Thanks for the amazing review Patricia! So glad you had a great time in store and with the delivery team. Love hearing you wouldn’t shop anywhere else — We really do appreciate your loyalty💜
Sleep well,
Megan at Customer Care
Great experience at Bensons St Helens
We had a great experience at Bensons St. Helens. We were helped by Tracy, she was friendly, knowledgeable, helpful and honest and helped us to choose a great bed, taking her time to show us a great range without rushing.
9 de março de 2026
Resposta da Bensons For Beds - St Helens319
Thanks for the amazing review Deborah! We’re so glad Tracy could make your visit such a friendly and relaxed experience. Enjoy your new bed,
Megan at Customer Care💜
Overall excellent
Very helpful and patient sales staff and delivery service straightforward very good communication throughout
Highly recommended
16 de março de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - St Helens319
Thank you so much for giving us 5 stars! Delighted to hear our sales team were helpful and patient, and that delivery was smooth with great communication throughout 😊🚚✨ Really appreciate the recommendation,
Megan at Customer Care
Mattress
The man in the shop was really helpful
He showed us a few beds before we pick the one that was right for us.
It was delivered on time by two men who took the mattress up stairs and put it on the bed as we are both pensioners and could not do it ourself.
14 de março de 2026
Resposta da Bensons For Beds - St Helens319
Alan Horabin,
We're happy to hear that the shop assistant was helpful in guiding you to the right bed. It's great the delivery team were on time and assisted with the mattress. Thank you for your positive feedback.
Team Bensons - Jessica
Tracey was very friendly and balanced…
Tracey was very friendly and balanced being attentive but not too pushy.
Good knowledge pitched at the right level. Also Georgina helped us find the right bed too.
A lovely team
9 de março de 2026
Resposta da Bensons For Beds - St Helens319
So lovely to hear this! 😊 Tracey struck the perfect balance — friendly, attentive, and never pushy — and it’s great that her knowledge helped you feel confident. What a fantastic review- Thank you so much,
Megan at Customer Care
Great service and knowledge
Great service and knowledge. The staff were friendly and very helpful. The choice of bed range was good and we were able to find an option that suited us. Prices were competitive and reasonable.
12 de março de 2026
Resposta da Bensons For Beds - St Helens319
Thank you so much for your lovely review! I’m really pleased to hear you received great service and found our team friendly, knowledgeable, and very helpful. It’s wonderful to know you had plenty of choice and were able to find a bed that suited you perfectly. We’re also delighted that you found the prices competitive and reasonable — that’s always great to hear.
Thanks again for your support — we truly appreciate it,
Megan at Customer Care
Excellent customer service very…
Excellent customer service very attentive and knowledgeable. They helped me choose the right mattress.
6 de março de 2026
Resposta da Bensons For Beds - St Helens319
Donna,
We appreciate your lovely review! We're so glad to hear you received excellent, attentive, and knowledgeable customer service, and we helped you choose the right mattress.
Thank you for your positive review - Lauryn at Customer Care.
Defo recommended. Amazing service
Harry in store was brilliant and helpful and super quick delivery. Delivery guys were amazing as well
3 de março de 2026
Resposta da Bensons For Beds - St Helens319
Thank you so much for your wonderful review! I’m delighted to hear Harry was brilliant and helpful in store, and that your delivery team were amazing too.
Megan at Customer Care
Resposta da Bensons For Beds - St Helens319
Thank you for your lovely review! 😊 We’re so pleased to hear that Georgina was helpful and attentive during your visit. We’ll be sure to pass on your kind words — she’ll be delighted.
Until next time, take care,
Megan at Customer Care!
Georgina was very helpful in helping us…
Georgina was very helpful in helping us choose a mattress and showing ud a variety of options and offers which meant we could take full advantage of the 20% off offer.
21 de fevereiro de 2026
Resposta da Bensons For Beds - St Helens319
Thank you for your lovely review! We’re so glad Georgina was able to help you find the right mattress and show you all the best options and offers. Great to hear you could make the most of the 20% off deal too! Megan at Customer Care😊🛏️
great buy lovely bed and matress good…
great buy lovely bed and matress good night sleep every night
15 de novembro de 2025
Resposta da Bensons For Beds - St Helens319
Thank you for your lovely feedback Derek! We’re so glad to hear you’re enjoying your new bed and mattress — nothing better than a great night’s sleep every night. We really appreciate you sharing your experience with us,
Megan at Customer Care
Resposta da Bensons For Beds - St Helens319
We appreciate you sharing! We are so happy to hear that you found our service great and the information detailed.
Stewart - Team Bensons
Nice service
19 de fevereiro de 2026
Resposta da Bensons For Beds - St Helens319
We appreciate your positive feedback!
Stewart - Team Bensons
Andy was very friendly put you at ease…
Andy was very friendly put you at ease answered every question knew everything about beds very pleased that somebody knew what they were talking about would recommed any day
14 de fevereiro de 2026
Resposta da Bensons For Beds - St Helens319
We're happy to hear that our team member was friendly, knowledgeable, and able to answer all of your questions. Thank you for your positive review – Lauryn at Customer Care 💜
Great experience
Great experience, was looked after by Georgina and got the perfect bed for me.
12 de fevereiro de 2026
Resposta da Bensons For Beds - St Helens319
We're happy to hear that you had a great experience and found the perfect bed. We appreciate you mentioning the excellent service you received.
Stewart - Bensons Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.