Cannot fault Michael the sales person. He was very knowledgeable, and informative. He was very patient & detailed all our options. We are very pleased with our choices & are looking forward to them b... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Cannot fault Michael the sales person. He was very knowledgeable, and informative. He was very patient & detailed all our options. We are very pleased with our choices & are looking forward to them b... Ver mais
A empresa respondeu
The newly refurbished store in Truro was great as there were so many beds to try. Katherine was so helpful and knowledgeable. It couldn't really have been a better buying experience.
A empresa respondeu
Excellent service from the store. Katherine in particular. Loved the new technology that sensed our sleep pattern. Gave us the best mattress & pillows for our needs. Ordered a bed frame/ headboard... Ver mais
A empresa respondeu
Good bed, very friendly delivery men and delivered at the time stated. I bought my bed base in a sale, it wasn’t the colour I wanted but it was a good price. Annoyingly, I found the bed before delive... Ver mais
A empresa respondeu
Escrito pela empresa
Unit A1 Newquay Road, TR1 1GH, Truro, Cornwall, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful (and patient) sales assistant who listened and guided us - thank you Jamie. Delivery was as promised when we bought the bed and the guys who came were friendly and efficient. Everything went well and made us wonder why we were reticent about getting a new bed.

Resposta da Bensons For Beds - Truro382
Extremely helpful staff, took time to listen to what I wanted and gave great advice. Great deal on a bed and mattress.

Resposta da Bensons For Beds - Truro382
The lady in the shop. Was very courteous and helpful. Answered all our questions. And wasn't to pushy. Can't stand it if someone is to much sell sell sell. She just gave us the information we needed.

Resposta da Bensons For Beds - Truro382
Sales staff were very friendly and helpful when choosing the new wardrobe and the fitters were very pleasant and had them fitted quickly when they arrived. I am very pleased that I choose them from Bensons.

Resposta da Bensons For Beds - Truro382
Always a pleasure to go in store and get excellent service and advice from helpful pleasant staff with no pressure and left to try all the items in store.
Let’s keep our local stores.

Resposta da Bensons For Beds - Truro382
Great service in store and delivery guys were really helpful and friendly :-)

Resposta da Bensons For Beds - Truro382
Very helpful and knowledgeable staff however watch out for the terms and conditions of the free trial warranty. You can only exchange your bed if purchased in store.

Resposta da Bensons For Beds - Truro382
Great customer service from store to the delivery day with previous updates. The delivery chap was punctual polite professional friendly.

Resposta da Bensons For Beds - Truro382
I have to say that the customer service has been 10 out of 10 every stage. The salesman Jamie in Truro was very helpful and accommodating. The delivery guys were brilliant and did their job amazingly, didn’t catch their names but “Plymouth guys”. We had small issue which was resolved quickly and the customer support has been very wonderful. I will highly recommend to others.

Resposta da Bensons For Beds - Truro382
Great service no pushy sales until we needed help and to ask questions staff very attentive, lots of choice and good prices, after sales and delivers we were kept well informed

Resposta da Bensons For Beds - Truro382
Staff helpful without any "hard sell.
Limited range of bedroom wardrobes but what was available was well constructed. Supply and delivery inside of 3 months (standard for the sector).
Efficient paperwork and notifications following purchase.

Resposta da Bensons For Beds - Truro382
Kevin at the Truro branch was the first person to get up (out of four employees sat chatting around a table) and come and see if he could help us. Very informative and not pushy. Too all our wishes into account and advised on the best options for our needs. Gave us breakdowns of prices and payment options. When we said we need to think about it, no problem. His consideration and informative ways were the reason we returned to make our purchase. Thank you Kevin. We very much appreciate your service. X

Resposta da Bensons For Beds - Truro382
Wonderful welcoming staff, who patiently allowed us to roam around till we had figured out what we wanted and needed. Then, while the order was being finalised, the little details we had not thought of were brought to our attention.

Resposta da Bensons For Beds - Truro382
clear communication, reliable delivery information, courteous staff, what more could you ask for ...a good nights sleep! ?

Resposta da Bensons For Beds - Truro382

Resposta da Bensons For Beds - Truro382
Kevin at Bensons Truro went above and beyond to provide us with the correct beds, and then despite property access issues Paul and Reiss were superb and caring to deliver and assemble our beds . Such a pleasure to receive a first class service, along with lovely beds.

Resposta da Bensons For Beds - Truro382
Fantastic process with no surprises.
The staff were attentive and honest, the whole process explained, and everything happened exactly as described.
Delivery dates were kept, and the feedback and delivery times were spot on.

Resposta da Bensons For Beds - Truro382
Very helpful staff,no pressure,given plenty of time to test and browse before we asked for help in making our final decision.

Resposta da Bensons For Beds - Truro382
Mike in Truro was extremely helpful and very knowledgeable. He guided us but left us alone to make our own minds up. Definitely not a pushy salesman. Great to have 25% discount in the Black Friday weekend sale. Also delivery is promised in 3 weeks.

Resposta da Bensons For Beds - Truro382
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.