Excellent customer service in the Truro branch from staff member Kevin. He was very quick to offer us assistance. He offered for us to use the machine to find out the right option for a mattress for u... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Excellent customer service in the Truro branch from staff member Kevin. He was very quick to offer us assistance. He offered for us to use the machine to find out the right option for a mattress for u... Ver mais
A empresa respondeu
Kevin was very helpful. Gave us the help we needed without putting us under pressure allowed us all the time we needed to test the various mattresses without any pressure to buy. Would highly recomm... Ver mais
Guided in our purchase in a very professional way,without any pressure to buy,but with a great deal of help in finding the best bed for us from Dani.
Delivery was ok friendly but literally dumped the boxes in no help I wanted stuff taking away but they were running late said they don’t do that.
A empresa respondeu
Escrito pela empresa
Unit A1 Newquay Road, TR1 1GH, Truro, Cornwall, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Kevin at Bensons Truro went above and beyond to provide us with the correct beds, and then despite property access issues Paul and Reiss were superb and caring to deliver and assemble our beds . Such a pleasure to receive a first class service, along with lovely beds.

Resposta da Bensons For Beds - Truro382
Fantastic process with no surprises.
The staff were attentive and honest, the whole process explained, and everything happened exactly as described.
Delivery dates were kept, and the feedback and delivery times were spot on.

Resposta da Bensons For Beds - Truro382
Very helpful staff,no pressure,given plenty of time to test and browse before we asked for help in making our final decision.

Resposta da Bensons For Beds - Truro382
Mike in Truro was extremely helpful and very knowledgeable. He guided us but left us alone to make our own minds up. Definitely not a pushy salesman. Great to have 25% discount in the Black Friday weekend sale. Also delivery is promised in 3 weeks.

Resposta da Bensons For Beds - Truro382
We were met with friendly and informed staff and was able to take advantage of your competitive prices.
Thank you.
J T Pellow.

Resposta da Bensons For Beds - Truro382
Excellent, helpful service from start to finish. Would use again and recommend

Resposta da Bensons For Beds - Truro382
Excellent service from Steve in Truro. Listened to our needs and advised without being pushy. Left us alone the majority of the time. Really happy with the price paid based on a lot of shopping around. We have not yet had delivery so may change this score based on how that goes and the quality of the bed on arrival.

Resposta da Bensons For Beds - Truro382
Jamie was so knowledgeable and helpful, made buying a bed and mattress simple

Resposta da Bensons For Beds - Truro382
Great service from all involved in the sale, delivery and after service....
Many thanks

Resposta da Bensons For Beds - Truro382
Kept informed all the way along, the delivery went smoothly and the beds assembled easily and look great.

Resposta da Bensons For Beds - Truro382
Great customer services from sales team.

Resposta da Bensons For Beds - Truro382
An excellent member of staff, Kevin, who was knowledgeable, pleasant and polite. Able to explain everything clearly. Highly recommended

Resposta da Bensons For Beds - Truro382
Mike listened to our preferences and suggested beds that would suit us. We were pleased with the choice available.

Resposta da Bensons For Beds - Truro382
We were looking for a replacement bed and mattress in the Truro branch in Cornwall and we're assisted by Jamie who was very professional and gave us some very good information which helped us choose the right bed. Ordering was very simple and Jamie made this very painless with just a few questions, great customer service.

Resposta da Bensons For Beds - Truro382
Initially we went to dreams and the service was shocking, no one was interested in talking to us. We then went to Bensons for beds and met Kevin who could have not been more helpful, he really understood what we wanted, even if we didn’t. We bought a new bed frame and mattress and are now looking forward to our delivery. Thank you so much Kevin

Resposta da Bensons For Beds - Truro382
Staff were on hand as soon as we walked in. Really helpful but not pushy. Managed to get a good deal. Kevin was very polite and helpful at the Truro branch.

Resposta da Bensons For Beds - Truro382
So..
I went out one Sunday morning to ‘Dunelm’ for a double bed mattress , and they didn’t have what I was looking for .
‘Bensons for beds’ was around the corner , so I took a look inside the shop expecting to be overwhelmed by over priced mattresses ..
I wondered in with the thought of not buying anything , but just to see and what a £3000 mattress feels like ..
However , I was greeted by a lively and charming chap ( Gavin I think ) and we discussed all the products in my budget .
After the first try of awkwardly sitting on a bed with my shoes on and rolling side to side , the chap ( Gavin I think) gave me confidence to try more beds and how they feel within my budget .
With this confidence , I tried a lot of mattresses , going around and around ..
the chap ( Gavin I think ) came to see if I was alright after 15 mins ,and actually confirmed my thought on the mattress I wanted with the thought that I could take it away today without delivery cost …
This was of a great importance to me as I was ready for a new mattress asap..
It was my Sunday goal .
I had confidence now , so I tried them all again for atleast another 30 mins .
Bouncing from bed to bed ,
Even venturing into ‘way above my budget’ territory.. but enjoying the experience non the less.
We discussed payment at the till , and it turns out I could have a load of pillows ,bed spray , bed repair stuff and a mattress protector to build my payment up to £750 to save myself 20%.
Very helpful, and a bargain I didn’t think of .
Great experience..
Thank you

Resposta da Bensons For Beds - Truro382
Very informative and helpful. Great knowledge of products. Gavin was extremely helpful.

Resposta da Bensons For Beds - Truro382

Resposta da Bensons For Beds - Truro382
Looking for a sofa bed. Called in Bensons for beds just on the of chance they may have something we would like. On walking through the door were made welcome. Shown a number of options and given a demo. Found just what we wanted at a price lower than expected. Ordered and paid. Delivery arranged and date fixed. All clearly explained and executed. Bed delivered as arranged. Excellent communication via text and e mail. Delivered on time and with care. Thank you Ryan and Paul. Very pleased.

Resposta da Bensons For Beds - Truro382
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.