We had such a lovely shopping experience here with our daughter when buying a Cartier watch for her 21st birthday. Andrew was extremely helpful and professional with every detail whilst also making it... Ver mais
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Veja o que dizem as avaliações
Collecting a Patek Phillipe watch strap. Courtney who dealt with us was very knowledgeable and was able to order a Cartier small watch strap for me (something that we had been unable to achieve in t... Ver mais
This was my first time buying a luxury watch and I absolutely loved it! Emma made myself and my partner feel so welcome and talked us through everything before making the purchase. You can really see... Ver mais
The friendly staff who welcomed us and the attention we received. A completely happy experience made possible by Emma.
Detalhes da empresa
Escrito pela empresa
A family-owned jewellers since 1897 with stores throughout the UK. Shop for luxury watch brands including Patek Philippe, OMEGA, Cartier, Breitling, Vacheron Constantin, Tudor, Bvlgari as well as a stunning range of fine diamond jewellery.
Informações de contato
62 Albion Street, LS1 6AD, Leeds, Reino Unido
- customerservice@berrysjewellers.co.uk
- www.berrysjewellers.co.uk
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Excellent!
Lee and Nick were great at Newcastle store, they quickly got three watches I was interested in to the store to try in person. Very friendly and helpful!
Excellent service by friendly staff
Excellent service by friendly staff, who were all more than willing to provide their knowledge and advice. Made the whole experience effortless.
Great Visit to Breitling Leeds!
I went in to Breitling Leeds, and Macy & Samuel were both welcoming and professional. They made appropriate suggestions based on the information I gave them. It was a very good experience.
Fantastic service
Buying a luxury watch can be daunting, but I was looked after and found the experience thoroughly enjoyable. Rod went above and beyond to make my experience memorable. Thank you.
The staff in the Omega department were…
The staff in the Omega department were excellent. Rod Young, the Boutique Manager, was extremely professional and knowledgable. He explained all of the features of a number of models before I chose the one I purchased.
Great help from Danielle
Great help from Danielle. Found me the correct watch & accessories. Patient & not pushy.
Great experience at Berry’s…
Had a great experience at Berry’s picking up my new Omega. Danielle helped me a lot and made the whole process really easy and enjoyable — super friendly and knowledgeable. Kirsty and Rod were also great, and the boutique is a very welcoming place.
Even though there are boutiques closer to home, the service here means I’d always come back to Berry’s. Thanks again to everyone — really appreciated.
Thank you Kirsty!
We received fantastic service yesterday from Kirsty in the Leeds store. Thank you for helping me secure the watch I wanted, and for all your advice and insight. This is the second purchase we have made with Berry’s Leeds and have received excellent service each time, from Danielle and Kirsty.
Emma was fantastic
Emma was fantastic, listened to what we asked for, gave lots of options, applied no pressure and just gave fantastic advice.
Was also very available for follow up questions, quick to respond to messages and just generally incredibly helpful throughout.
I did try other jewellers but none were as helpful as Emma, I would highly recommend!
Very friendly and efficient staff
Excellent, professional customer service!
I was assisted by Rod, who was knowledgeable and very professional. He answered all my questions and concerns. He had arranged for the watch I was interested in the be delivered the next day for me to view. At no point was I put under any pressure to purchase, quite the opposite. I was contacted by Rod, who confirmed the watch was available for me to view. Again, when I came to view and try the watch was not pressured to buy. Rod’s customer service was excellent. Please pass on my thanks to him.
Great service and advice
Great service and advice. Nothing was too much trouble. Emma who looked after us couldn’t do enough for us and gave great advice not only about our purchase but about my current watch
Outstanding Customer Service
The customer service provided by Emma has been outstanding. My 2nd visit as I initially visited the Commercial Street branch for some insurance advice for my beloved Tag. I didn’t realise they provide an in house service for watch batteries and sealing which means no risk of them going missing in the post! So Berry’s will definitely be getting my business in the future and a huge thank you to Emma.
Staff are always friendly and helpful…
Staff are always friendly and helpful and not pushy.
Emma was very helpful.
Omega Boutique Commercial St Leeds
After receiving the email from Omega informing me the watch I was interested in had been released. I contacted Rod at the Leeds Commercial Street Boutique who replied really quickly advising me they did have one at the boutique, after a couple of emails and a visit to the boutique I had the watch on my wrist. Rod was a total gentleman and I’m extremely happy with the whole experience.
Excellent service 😁
Excellent service from the team at Berry's, a pleasure to deal with, great price and excellent gift wrapping!
Thanks Troy and the team
Amazing Experience
My wife and I had an outstanding experience at Berry`s. We had booked an appointment with Peter, who greeted us by name and welcomed us into a private, relaxed setting that instantly made the occasion feel special. His knowledge of Tudor watches was exceptional, and he guided us through every option with a no-pressure, genuinely helpful approach. He encouraged me to try on several models to make sure I found exactly what I wanted.
We were also brilliantly looked after by the rest of the team. Emma provided champagne and added thoughtful advice throughout the appointment, helping create a truly luxurious atmosphere. Troy assisted with the strap sizing and fitting, ensuring the watch sat perfectly and felt just right.
With their combined help, I chose the Tudor Pelagos Ultra, and the entire experience was nothing short of first class. From the warm welcome to the expert guidance and attention to detail, we couldn’t have asked for better service.
We would highly recommend Peter, Emma, Troy, and the whole team at Berry`s to anyone looking for a luxury watch-buying experience done properly.
Amazing service
The service was amazing. Super friendly, really helpful, and made the whole thing easy. Love the watch and would definitely go back!
Happy with new purchase
Visited today after making an appointment with Danielle at the Leeds Omega Boutique. Greeted with a warm welcome, excellent customer service, good knowledge and I’m very happy with my new watch.
Right from the moment you walk into…
Right from the moment you walk into their stores you feel comfortable. It makes a change to be welcomed with a friendly face and then listened to. Nothing was to much trouble. You didn’t feel rushed or pressured into buying anything. I came out happy as I felt I’d bought something rather than being sold something. A big thank you to Simon in the jewellery shop on Albion street and Danielle in the Omega boutique on commercial street.
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