We had such a lovely shopping experience here with our daughter when buying a Cartier watch for her 21st birthday. Andrew was extremely helpful and professional with every detail whilst also making it... Ver mais
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Collecting a Patek Phillipe watch strap. Courtney who dealt with us was very knowledgeable and was able to order a Cartier small watch strap for me (something that we had been unable to achieve in t... Ver mais
This was my first time buying a luxury watch and I absolutely loved it! Emma made myself and my partner feel so welcome and talked us through everything before making the purchase. You can really see... Ver mais
The friendly staff who welcomed us and the attention we received. A completely happy experience made possible by Emma.
Detalhes da empresa
Escrito pela empresa
A family-owned jewellers since 1897 with stores throughout the UK. Shop for luxury watch brands including Patek Philippe, OMEGA, Cartier, Breitling, Vacheron Constantin, Tudor, Bvlgari as well as a stunning range of fine diamond jewellery.
Informações de contato
62 Albion Street, LS1 6AD, Leeds, Reino Unido
- customerservice@berrysjewellers.co.uk
- www.berrysjewellers.co.uk
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Rod & the team were so incredibly…
Rod & the team were so incredibly knowledgeable about the watches and so helpful going above & beyond to make our shopping trip for my husband’s 50th birthday a truly memorable experience.
Absolutely fantastic and friendly…
Absolutely fantastic and friendly Service from Gemma in the Newcastle Branch. Showed the watches we were interested in and explained the product details in full.
This is our 3rd time making purchases from Berry's and be will be returning in the future. 100% recommend Berry's to anyone looking to use them
Quality service
I popped into the store in Newcastle to see if we could have my daughter’s Cartier watch adjusted. She didn’t buy it from Berry’s but bought it from another jewellery store. We did go back to see if they could adjust it but as they don’t sell Cartier anymore we’re told they didn’t have the tools to do so!
So we looked online and found that if you have a Cartier any retailer can help, but we didn’t except the incredible level of service we received from Lee the assistant manger at the Newcastle store. We explained we hadn’t bought it from there but that wasn’t a problem to Lee. He explained that the watch hadn’t been fitted correctly by the jeweller that we had bought it from and that he would sort it out for us there and then. He explained that one side of the bracelet was far too long than the other and he even cleaned it and this is where the service really started. We asked where we could purchase a Cartier cleaning cloth from and he said we should’ve received one from the store we bought the watch fromhere then went out the back of the shop came back to us with a Cartier bag and a Cartier cleaning kit free of charge as he felt we had missed out on the level of service you should receive when purchasing such a watch I wouldn’t hesitate to recommend this to anyone who wants to buy anything from any lane of jewellery they are absolutely outstanding thank you Lee we will be back
Disappointed
Disappointed to say the least. Called in Leeds Omega store for partners birthday present, took ages to get in shop which was empty. Elderly man and younger woman were disinterested, disturbed them from their mobile phones. No offer to try anything on, just a cursory 'hello, can we help?'.
Poor selection of watches and service. Purchased from Manchester store who were exemplary in comparison and couldn't do enough to help us choose a watch.
Fantastic experience today
Fantastic experience today, Lesley a real asset and such a nice guy. We will be returning soon. Thanks all
Favourite Watch Boutique in Leeds
Thanks to Evan and Louise for the drinks and going above and beyond to help us.
Will be back soon 😊
Delighted and impressed.
Outstanding service and a great deal buying an Omega watch for a special occasion. Max in the York store was very professional and knowledgeable and i would definitely travel to buy from this family owned firm again.
Excellent customer experience
Lovely approachable staff who made our buying experience so enjoyable. No pressure to make a purchase but they were attentive throughout.
Runa looked after us and did so very well!
Highly recommend them if you want that special purchase and want a special experience.
Helpful and enthusiastic staff
Helpful and enthusiastic staff - happy to let me try on different watches and then adjust the one I chose.
The experience was a very enjoyable…
The experience was a very enjoyable time, the staff who attended to us in the morning were wonderful, returning in the afternoon to complete my purchase, Troy was willing to spend time letting me consider my purchase, offering assistance when need, the other staff were attentive also. The staff in the morning and afternoon were extremely knowledgeable. the store ambiance was relaxing and felt extremely high end.
What a lovely store with informed staff
What a lovely Tudor store, with plenty of great stock for you to look at and even try on, Emma was very informed on the Tudor lineup, a real nice experience with no issues with asking lots of questions and no pressure to purchase on the day
5 ⭐️
Wonderful staff
A thoroughly professional team of staff. A great shopping experience. I wish that all retail services would take leaf out of the Berry,s Omega store’s book!
Great experience at York Berrys
The staff at York Berry’s were fantastic, very friendly with the professional touch you want when purchasing jewellery. They were very knowledgeable and happy to negotiate their best offer on price! Thankyou for making it a lovely experience buying my new Longine watch.
Excellent Service again
Purchased another watch from Stephen. Great service again and always a pleasure to deal with. Delivery was quick and efficient and I am delighted with my new watch. No hesitation in recommending Stephen and Berry’s.
I have been shopping around for a long…
I have been shopping around for a long time and always felt such pressure from sales stuff. Danny has been a pleasure to deal with and went over and beyond to help me with my dream watch. Brilliant customer service even to a pain of a customer that I am
Black Bay 54 Purchase
Emma and the team were very knowledgeable and helpful which made my purchase a lovely experience from start to finish. I was given time to look at many models to ensure the watch I chose was the correct choice.
I will fully recommend Berry’s to anyone and will come back for my next watch.
Great service as always at Berry's
Great service as always at Berry's! If your looking for that special item there is no other jewellers better than Berry's!
Rod and the team were fab
Rod and the team were fab. Well done guys you made my purchase so easy. 👏🏻 the Omega and Tudor Boutiques were great.
Exceptional service
Exceptional service,from my first phone call to the Nottingham branch,to being put through to Leeds, to complete my purchase,as they had what i wanted at their branch.
Top class service
The service from jade was excellent from start to finish her knowledge of the product was fantastic and she is a credit to berrys.
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